Remote-access Guide

200931138 troubleshooting remote access

by Mr. Cedrick Mosciski DVM Published 3 years ago Updated 2 years ago
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How do I troubleshoot remote access?

Troubleshooting Remote Access 1 Checking Automatic Configuration. Enabling Remote Access to connect your server with plex.tv works best with modern routers that support uPnP or NAT-PMP auto-configuration. 2 Manual Port Forwarding. ... 3 Common Problems. ...

What port number do I need to enable remote management?

Important: While you can choose any valid WAN/external port number you desire, the mapping for the LAN/internal port must always be 32400 (TCP). Remember that we’re talking about forwarding ports for app access here. This is not the same thing as enabling remote management of your router itself.

How do I enable remote access to my Plex server?

To do so: Open Plex Web App and make sure you’re signed in to your Plex Account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible.

What to do if RDP port 3389 is blocked?

Configure RDP to use a different port, and then restart the Remote Desktop Services service (not recommended). Check whether a firewall is blocking the RDP port Use the psping tool to test whether you can reach the affected computer by using port 3389.

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Why does Plex remote access stopped working?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that's required for Plex and your server to test whether Remote Access is working correctly for you.

How do I access my Plex server remotely?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Does Plex require static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

How do I access my media server remotely?

0:3911:14PLEX Part 5: Accessing Your Media Remotely - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd what you want to do is check this area here that says remote access and if you've got this greenMoreAnd what you want to do is check this area here that says remote access and if you've got this green checkmark you're fully accessible outside your network you're in great shape. Ok.

Do you need Plex Pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

What IP addresses does Plex use?

NAS Devices Type http://[Plex Media Server IP Address]:32400/web (e.g. http://192.168.1.25:32400/web) The browser will connect to the Plex Media Server and load Plex Web App.

Does Plex need port forwarding?

Plex Media Client: allows you to stream your content to all of your devices, anywhere. To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

Does Plex use UDP or TCP?

The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

What port does UPnP use?

UDP port 1900UPnP uses UDP port 1900 and all used TCP ports are derived from the SSDP alive and response messages.

How do I access someone else's Plex server?

Granting AccessUsername or Email. Enter the username or email address for the Plex account you wish to grant access and click continue. ... Select the Server. Plex Media Servers associated with your Plex account will be available. ... Set Restrictions and Inviting to Home (Plex Pass required) ... Pending Access.

What is the IP address of my Plex server?

Find out the local IP address of the device on which the app is running. You will typically be able to find this in the device's system settings. In your Plex Web App, go to Settings > Server > Network .

How do I use my phone as a remote for Plex?

An Android, Windows Phone 8, BlackBerry or Java mobile device. (iOS coming soon!)...Setup is quick and simple!Step 1: Install Vectir PC Server. ... Step 2: Install Vectir Mobile Client App. ... Step 3: Install Plex Remote Profile. ... Step 4: Connect and control Plex!

Is Plex remote access safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

What to do if remote desktop options are not available?

If the remote desktop options are not available, see Check whether a Group Policy Object is blocking RDP.

How to connect to a remote computer?

To connect to a remote computer, select File, and then select Connect Network Registry. In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then select OK.

What to do if RDP certificate has not been recreated?

If the RDP self-signed certificate has not been recreated, check the permissions of the MachineKeys folder.

How to check RDP status?

To check and change the status of the RDP protocol on a remote computer, use a network registry connection: First, go to the Start menu, then select Run. In the text box that appears, enter regedt32. In the Registry Editor, select File, then select Connect Network Registry. In the Select Computer dialog box, enter the name of the remote computer, ...

What port is RDP listening on?

On both the local (client) computer and the remote (target) computer, the RDP listener should be listening on port 3389. No other applications should be using this port.

What port is used to test if you can reach the affected computer?

Use the psping tool to test whether you can reach the affected computer by using port 3389.

Where to modify group policy?

You can modify these settings in the Group Policy Object Editor (GPE) and Group Policy Management Console (GPM). For more information about how to use Group Policy, see Advanced Group Policy Management.

ThisIsCheez

So I have a SonicWALL on my home network and a newly setup Plex server. Before I had the Plex Server app running on my QNAP NAS but recently moved it to a dedicated host.

Forward the Port in the Router

In order to forward a port for Plex Media Server, you’ll need three main pieces of information:

ThisIsCheez

So the above info is from the Plex website. From what I have gathered you can use any external Port BUT the internal port used on the LAN side has to be the default port. https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

LIGISTX

So I have a SonicWALL on my home network and a newly setup Plex server. Before I had the Plex Server app running on my QNAP NAS but recently moved it to a dedicated host.

ThisIsCheez

I assume your qnap was able to upnp it’s way to victory, although I am not 100% sure of that.

LIGISTX

SonicWall doesn't support UPnP so I'd be highly surprised if that's how the QNAP was working. I do have a SSL VPN with 2FA setup and I have considered using that but that will only be a solution for my laptop and phone. If I was at a friend's place and wanted to use their Xbox or Roku then my SSL VPN wouldn't help me out.

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