Remote-access Guide

3cx routing and remote access

by Hosea Schimmel II Published 3 years ago Updated 2 years ago
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Click Start, point to Administrative Tools, and then click Routing and Remote Access. In the left pane of the console, click the server that matches the local server name. If the icon has a red arrow in the lower-right corner, the Routing and Remote Access service isn't enabled.

Full Answer

What are outbound rules in 3CX Phone System?

But the Outbound Rules in 3CX Phone System allows you to create much more complex rules – allowing you to not only select backup routes which come into effect when other routes fail, but also to select a different set of routes, depending on the type of number being dialled. For the sake of this example, we will assume that our PBX:

How to create a CID inbound rule in 3CX?

Click “OK” to create the CID inbound rule. Click on the “Activity Log” tile in the “Dashboard” function in 3CX Management Console to see current server activity and log entries for received calls and their destination number. is the content of the “To” header of the INVITE, i.e. the intended recipient.

How do I enable the routing and remote access service?

To Enable the Routing and Remote Access Service Click Start, point to Administrative Tools, and then click Routing and Remote Access. In the left pane of the console, click the server that matches the local server name. If the icon has a red arrow in the lower-right corner, the Routing and Remote Access service isn't enabled. Go to step 3.

How do I enable/disable 3CX in SIP trunk?

You can enable this in “Contacts” > “Options” in the “Advanced” section. “DID/DDI” - select from the available DIDs, added via “SIP Trunk” > “DIDs”. 3CX matches a DID number inserted in the “To:” header, starting from the end of the received string to avoid any differences in the format of the number.

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Can 3CX web client remote control a 3CX app?

3CX Support You cannot use that model for remote control via Webclient, because it is not supported.

Does 3CX have a firewall?

For remote IP Phones and bridges, you have the choice of using the 3CX SBC (Tunnel) or Direct SIP. The 3CX SBC service bundles all VoIP traffic over a single port to vastly simplify firewall configuration and improve reliability.

What ports need to be open for 3CX?

Ports Used by 3CX Phone System v15+PROTOCOLPORT (DEFAULT)DESCRIPTIONUDP & TCP50603CX Phone System (SIP)TCP50613CX Phone System (SecureSIP) TLSUDP & TCP50903CX Tunnel Protocol Service ListenerUDP9000-10999 7000-89993CX Media Server (RTP) – WAN audio/video/t38 streams 3CX Media Server (RTP) – LAN audio/video/t38 streams3 more rows

How do I access my 3CX server?

3CX Support Launch Chrome inside the Windows 10 VM and type 127.0. 0.1:5000 it should load the 3CX management console.

What is 3CX Tunnel?

The 3CX Tunnel combines all SIP and RTP VoIP Packets from one location and can deliver them to the 3CX servers location on a single port. This allows the traffic to help overcome various firewall and mobile network issues and allows a simpler route to configuring remote extensions on your system.

Can the 3CX web app be used to remote control not supported IP Phones?

3CX is SIP compliant so yes any SIP compliant device can work with it. But without being supported that means you are on your own configuring the phones (manually or via template) and doing everything else required to make them work.

What ports need to be open for SIP?

For SIP protocol, open UDP (NOT TCP) port 5060 (SIP) Open ports 10000-20000 (RTP) Open UDP port 4569 (IAX)...Port ranges for voiptalk:UDP Port 5060 is for SIP communication.UDP Port 5060-5082 range, SIP communications.UDP Port 10000 - 20000 is for RTP - the media stream, voice/video channel.

How do I allow sip through my firewall?

There's few issues with getting SIP to work through a firewall....Slipping SIP Past the FirewallAt the firewall: For SIP, allow port 5060 UDP traffic to pass to the server. ... At the Asterisk server: Use FreePBX and the Config Edit tool to configure the /etc/asterisk/sip-nat.conf for the following: ... Strange Phone behaviour.

Can 3CX be installed activated and operated without Internet access?

3CX Support If set up correctly you will only need internet for the initial configuration and the activation. After that the phones will register to the local IP of the PBX and should be working fine given everything is assigned a static IP.

How do I SSH into 3CX?

To SSH into your instance you will need:The “private key” in ppk format selected during deployment.The 3CX FQDN of your AWS Instance.Use “admin” when prompted as username.

How does 3CX phone system work?

3CX is a software-based private branch exchange (PBX) based on the SIP (Session Initiation Protocol) standard. It enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services.

How do I access PBX server?

Login to the PBX Graphical User Interface ("GUI")Using another machine on your same network, open a web browser and enter the IP address of your PBX. ... You will now be asked to create a user to log into FreePBX GUI. ... On the main landing page select the PBX Administration tab to log into FreePBX.More items...•

How do I allow SIP through my firewall?

There's few issues with getting SIP to work through a firewall....Slipping SIP Past the FirewallAt the firewall: For SIP, allow port 5060 UDP traffic to pass to the server. ... At the Asterisk server: Use FreePBX and the Config Edit tool to configure the /etc/asterisk/sip-nat.conf for the following: ... Strange Phone behaviour.

Can 3CX be installed activated and operated without Internet access?

3CX Support If set up correctly you will only need internet for the initial configuration and the activation. After that the phones will register to the local IP of the PBX and should be working fine given everything is assigned a static IP.

What ports need to be open for SIP?

For SIP protocol, open UDP (NOT TCP) port 5060 (SIP) Open ports 10000-20000 (RTP) Open UDP port 4569 (IAX)...Port ranges for voiptalk:UDP Port 5060 is for SIP communication.UDP Port 5060-5082 range, SIP communications.UDP Port 10000 - 20000 is for RTP - the media stream, voice/video channel.

What is 3CX stun?

A STUN (Session Traversal of User Datagram Protocol [UDP] Through Network Address Translators [NATs]) server allows NAT clients (i.e. IP Phones behind a firewall) to set up phone calls to a VoIP provider hosted outside of the local network.

Introduction

Inbound rules process and route inbound calls to an extension, an IVR or a queue, based on:

Configuring Office Hours & Holidays

Global office hours and holidays enable you to have all incoming calls to an IVR or an alternate destination on specified days and times:

See Also

See Configuring a VoIP Provider / SIP Trunk for more information on source identification.

How to enable remote access to a server?

Right-click the server, and then click Configure and Enable Routing and Remote Accessto start the Routing and Remote Access Server Setup Wizard. Click Next.

How to connect to a dial up network?

If they are, see your product documentation to complete these steps. Click Start, click Control Panel, and then double-click Network Connections. Under Network Tasks, click Create a new connection, and then click Next. Click Connect to the network at my workplace to create the dial-up connection, and then click Next.

How to reconfigure a server?

To reconfigure the server, you must first disable Routing and Remote Access. You may right-click the server, and then click Disable Routing and Remote Access. Click Yes when it is prompted with an informational message.

Can you grant callbacks in Windows 2003?

Administrators can only grant or deny access to the user and specify callback options, which are the access permission settings available in Microsoft Windows NT 4.0. The remaining options become available after the domain has been switched to native mode.

How are outbound rules evaluated?

Outbound Rules are evaluated in a top-down fashion, in the order in which they appear in the Outbound Rules Summary Screen. This is the list of Outbound Rules in the order in which they were created:

How many digits are in a PBX extension?

Keeping the Extension Number ranges separate, users can dial 3-digit numbers to reach extensions on the LOCAL PBX, and dial 3-digit numbers to reach extensions on the REMOTE PBX also.

What is the area code for a PBX?

For this example, we will assume that our PBX is in Atlanta, using area code 404. So if a user dials a 7-digit number (e.g. 478 6515), this call should reach 404 478 6515. The simple way to capture such calls is by specifying a rule for 7-digit numbers:

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