Why did 3M choose Securelink for remote support?
3M has chosen SecureLink to manage the remote support connections between 3M and our customers. 3M has increased security for our remote access capability with multi-factor single sign-on authentication, detailed session logging, tightened security configuration settings, and segmented encrypted storage of sensitive data.
Who are the representatives of 3M remote support portal?
3M Remote Support Portal - supportme.3m.com Representatives 160 - Daniel Rafael Gomez CW 792 - Mark Putz Session Key Session Key Copyright © 2002-2022 BeyondTrust Corporation.
What are the IP addresses assigned to the 3M agent?
Currently assigned IP Addresses are 166.70.115.151, 166.70.115.152, 166.70.115.153, 166.70.115.154. To ensure a successful connection to your machine, let 3M know if you are running VNC or similar connections while connecting to the 3M agent.
How long does it take to connect to a 3m server?
Setup typically takes between 15 and 45 minutes to complete depending on the number of servers that need to be connected and any additional discussion required. Customers with existing unattended access may be contacted directly by 3M to complete the transition and determine your chosen connection methods.
Why use SecureLink with 3M?
3M has chosen SecureLink to manage the remote support connections between 3M and our customers. 3M has increased security for our remote access capability with multi-factor single sign-on authentication, detailed session logging, tightened security configuration settings, and segmented encrypted storage of sensitive data. Using SecureLink allows 3M to have the connectivity needed to quickly resolve your issues while you have peace of mind with total control over remote access and detailed reports available of all remote access sessions.
What ports does Securelink use?
Able to connect to the securelink.3mhis.com website on ports 443 and 22.
What is SecureLink Gatekeeper?
SecureLink Gatekeeper: A component installed on your server to provide 3M a secure access point into your network.
How long does it take to setup SecureLink Gatekeeper?
Setup typically takes between 15 and 45 minutes to complete depending on the number of servers that need to be connected and any additional discussion required.
What firewall settings are required for SecureLink?
What firewall settings are required for SecureLink? Please ensure that your firewall allows outbound traffic on ports 22 and 443 to the SecureLink.3Mhis.com URL. Currently assigned IP Addresses are 166.70.115.151, 166.70.115.152, 166.70.115.153, 166.70.115.154. To ensure a successful connection to your machine, let 3M know if you are running VNC or similar connections while connecting to the 3M agent.
Does SecureLink Nexus work with 3M?
If your organization already uses SecureLink for Enterprises to manage vendor access to your environment, then a connection through the SecureLink Nexus allows you to maintain all the benefits of using SecureLink for Enterprises while allowing 3M to manage the users and connectivity.
Can Nexus record RDP?
Optionally record all RDP activity on your network for future playback and forensics. (Nexus connections or by requesting that 3M send you the recordings)
What is 3M's support?
The 3M HIS Support website (support.3mhis.com) contains many resources to help all users better understand and use 3M software, including online documentation libraries, a knowledge base, and a peer-to-peer community. In addition, there are links to other 3M hosted software applications like 3M™ Coding and Reimbursement System (Web version) and 3M™ Grouper Plus Content Services. Changes to your firewall rules, spam mail-server settings, and browser user group policies may be required to ensure the best experience. Here are the ports, email addresses and web addresses that 3M HIS uses to provide the online support services:
What IP address does 3M use?
This also applies to Gatekeeper. Currently assigned IP Addresses are 166.70.115.151, 166.70.115.152, 166.70.115.153, 166.70.115.154. To ensure a succesful connection to your machine, let 3M know if you are running VNC or similar connections while connecting to the 3M agent.
Can a firewall trust a web address?
These web addresses should be trusted by any firewalls and can also be added to the browser's trusted site list for the most optimal experience.
What is the easiest program to use for remote access?
AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.
How to access remote computer?
There are a couple of ways to access the remote computer. If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer.
How to enable remote desktop access to a computer?
To enable connections to a computer with Windows Remote Desktop, you must open the System Properties settings (accessible via Settings (W11) or Control Panel) and allow remote connections via a particular Windows user.
How does remote utility work?
It works by pairing two remote computers together with an Internet ID. Control a total of 10 computers with Remote Utilities.
What is the name of the program that allows you to access a Windows computer without installing anything?
Install a portion of Remote Utilities called Host on a Windows computer to gain permanent access to it. Or o just run Agent, which provides spontaneous support without installing anything—it can even be launched from a flash drive.
Why might limit connection time or address book entries?
Might limit connection time or address book entries because there are also paid versions of the program
Can you run DWAgent on your own computer?
The host has two options: download the DWAgent, and then run it for on-demand, one-time access (great for tech support), or install it for permanent remote access (ideal if it's your own computer).
