Remote-access Guide

aafes remote access

by Ms. Sally Bauch Sr. Published 3 years ago Updated 2 years ago
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How to change my AAFES record overnight?

For overnight changes to your record, at any time, use MyPenPay website as described above. If you can’t use the website, HQ can assist with a manual method, but – be advised – with this method it will take several weeks to get changes posted to your record. Please plan ahead. Contact HQ AAFES Retiree Benefits Call Center [800-519-3381 / Benefits@aafes.com] for assistance.

How to schedule an appointment with a doctor at Teladoc?

Speak to a licensed doctor by web, phone or mobile app in minutes. Schedule appointments by visiting http://www.teladoc.com/aetna, by downloading the Teladoc app , or by phone at 1-855-835-2362 (1-855-TELADOC).

What to bring to renew CAC?

Please ensure to bring your CAC/ privilege ID card as well as a valid Federal or State ID to renew your CAC and/or privilege ID card. If your CAC is expired, you will need to bring in two valid forms of Federal and/or State ID’s (such as a driver’s license, US passport, birth certificate, or original social security card).

Where is the Aetna medical information?

MEDICAL AND DENTAL information for CONUS AND OCONUS Aetna plans is at www.NAFHealthPlans.com. No ID or password needed. A few highlights:

Is AAFES Atlanta still active?

The AAFES Atlanta Distribution Center is no longer active and the operations have been moved to the new South East Distribution Center as listed below:

Is AAFES still under Overnite?

The following AAFES Consolidation Centers are no longer under the carrier name of Overnite Transportation Co.

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