Once you are setup with Multi Factor Authentication, you can then proceed to remotely access Atlantic Health Email or Epic through our Citrix connection application using the instructions below. Citrix Apps Remote Access Access our network remotely
Full Answer
How do I get remote access to shared health?
Remote Access. For all service inquiries or access requests please contact the Shared Health Service Desk through email ( servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698. Use of applications and systems through this site is limited to users who have been authorized by Shared Health.
How do I access my email remotely from a CIT device?
CIT staff can now access their email remotely, including while they are working from home. Staff working remotely from a CIT laptop or device can simply access Outlook from their desktop, while staff who are working on their own devices can log in via Office.com using their current CIT login.
How do I access epic or Atlantic Health email remotely?
Once you are setup with Multi Factor Authentication, you can then proceed to remotely access Atlantic Health Email or Epic through our Citrix connection application using the instructions below.
What should I do if I have problems with remote access?
If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698. If you are having connectivity issues with Remote Access, you may need to upgrade your Citrix Gateway plug-in. Please follow the instructions in this guide and download the updated plug-in.
What is remote access monitoring?
All remote access activities are monitored and logged in accordance with the provisions of the ICT Security Policy and the Acceptable Use of ICT Resources Policy and in compliance with the ACT Workplace Privacy Act.
Can remote access compromise ICT security?
Remote access to the ICT environment must not compromise the security or integrity of the ICT environment; an ICT resource; or any information residing on an ICT resource in accordance with the provisions of the ICT Security Policy. Refer to paragraph 2 above.
What is MFA authentication?
Multi-Factor Authentication (MFA) is a security mechanism that requires an individual to provide two or more credentials, such as a password or a token code on your phone, in order to authenticate their identify.
Does Atlantic Health System require MFA?
Many of these services require multi-factor authentication (MFA) — make sure you enroll for MFA first or see these instructions for other help with your remote access.
How to contact the shared health service?
If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.
What is the number to call for shared health?
If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.
What are the variables that can slow or degrade your remote access experience?
While the service is very robust, there are variables that can slow or degrade your Remote Access experience, such as: Your internet connection speed. The use of additional bandwidth consuming devices or services, such as Netflix, Spotify, video streaming and gaming on your local network. Connecting over WIFI or hotspot.
How to contact Citrix Gateway?
If you continue to experience connectivity issues after upgrading Citrix Gateway, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.
What is the Staff Information Site?
The Staff Information Site contains information on upcoming events, important dates, messages to staff and information on the different department across the institute. Please take the time to familiarise yourself with this seamless new platform.
How to contact eLearn?
For further help with eLearn, contact eLearn Support on (02) 6207 3833 or eLearn.Support@cit.edu.au
How to contact CRN creation team?
Alternatively CRN creation team can be contacted by email CentralisedCRNCreation@cit.edu.au or by phone (02) 6207 3747 to support finding the available classrooms.
What is Riskman application?
The RiskMan application is an accident/incident reporting system designed for the online entry, notification and investigation of work health and safety incidents and accidents occurring in ACTPS workplaces. It replaces the Accident/Incident Report or AIR as it is commonly known:
How to access Banner 8?
To access Banner 8, open a web browser and go to the following URL: https://citsso.cit.edu.au/ssomanager/c/INB
Can CIT staff change passwords remotely?
CIT staff are now able to change their passwords remotely, even if they have forgot it.
