How do I access AHS Insite remotely?
You can also access AHS Insite remotely by visiting my.ahs.ca and logging in using your AHS network username and password. If you need to reset your password, go to my.ahs.ca and click on the Forgot Your Password link.
What are the security requirements to access clinical applications remotely?
Unauthorized use of this network may result in criminal or civil prosecution. The use of this network is monitored. Passcode– needed for Clinical application access only. You must have either a hard or soft RSA SecurID token to access Clinical Applications remotely.
How do I get my user ID/credentials for remote access?
Approach your Netcare Access Administrator (AA) to start the process. You will receive your User ID/credentials from the individual/manager who requested remote access as part of the entitlement, or via a system generated auto-email notification.
What is the password for AHS email?
The password for your email account is the same as the password you use to log into AHS computers. If you’re unsure of your password, contact the AHS IT service desk 1-877-311-4300 and have your CPSA registration number handy.
What is AHS BYOD?
AHS is introducing a Bring Your Own Device (BYOD) software solution for physicians. This solution supports security and privacy of health data. Apple iOS and Android devices (Phones and tablets) will be eligible for enrolment.
How to contact AHS support?
Contact for support. If you experience technical issues after the upgrade, please contact the IT Service Desk at 1-877-311-4300 or open a support ticket here via AHS intranet. For questions or concerns about the upgrade, please contact the Messaging Upgrade team at ahs.messagingupgrade@ahs.ca.
Where is AHS email managed?
AHS email will be managed in a secure enclave on the personal device, using Workspace ONE, which must be installed. AHS email will otherwise be accessible through an enhanced web interface, or on an AHS managed workstation.
When will AHS upgrade email?
AHS Secure Email Upgrade. During the week of August 24, 2020, AHS is upgrading its email infrastructure for physicians, as part of an organization-wide migration. The upgrade offers better email security protections, both for AHS and end users.
Is AHS email secure?
Messages sent from one AHS email to another are secure without any additional steps. When sending an email with sensitive information from an AHS email address to a non-AHS email address, the message must be encrypted.
Can I access AHS email through Outlook?
Accessing AHS email and calendar on personal devices will only be available through Microsoft Outlook on devices enrolled into the BYOD program. You will not be able to access AHS email through other software.
What is RSA hard token?
RSA SecurID Hard Token: The hard token is a convenient, self-contained device that uses time, an algorithm and a unique identifier for secure authentication to log in to the Alberta Netcare EHR. For access to Alberta Netcare Portal, log in to Citrix using your SecurID username and tokencode. The tokencode is a combination of a user-selected PIN and the six-digit code that is generated by the hard token. Your remote token has an expiry date on the back. Update your email address on your ANP account. Login to ANP and update your email address on the My Details page. This will ensure that you will get advance email notification when token expiry is upcoming.
Do I need a token for Netcare?
Tokens are required for access to applications within the Alberta Netcare domain. Your Manager or Netcare Access Administrator (AA) will advise you when a token is needed, and assist you to request a soft or hard SecurID Token.
Is Alberta Netcare remote?
Accessing Alberta Netcare from a facility in the community is considered remote access, either through Alberta Netcare Portal (ANP), or directly from your Real Time Integrated (RTI) medical records system.
