How do I install the Citrix Receiver on AIG asset/personal?
LAUNCH APP button, the Citrix Receiver is already installed. Continue to the Locate and Install the Configuration file section of this guide. AIG Information Technology Citrix Gen 2 External Access - AIG Asset/Personal 28 11. Tap Add App in the permissions dialog box. Note: If the window shows OPEN, the Citrix Receiver is already installed.
Can AIG devices be used outside of the AiG network?
For AIG-owned devices these instructions are for usewhile connected to an AIG network or for use in locations external of the AIG network / outside AIG (e.g. home office). For personal devices these instructions apply for use in locations external of the AIG network / outside AIG (e.g. home office).
Can I install AIG products on an AIG-owned laptop?
While they may also work on an AIG-owned laptop, you may not have the appropriate authority level to complete the installation. (If this happens, contact the AIG IT Service Desk at (800-HELP-HLP, 800-435-7457) and they can do so for you).
What devices does AIG provide for BYOD?
This document below outlines the step by step guide on how to configure AIG-issued and personal (BYOD) devices which include: AIG Owned Personal Windows PC/Laptop Windows PC/Laptop Mac Mac iPhone / iPad iPhone / iPad Android tablet/phone Chromebook / Chromebox
What is RSA token?
An RSA Secure ID token is required to login to the Citrix Software. The RSA SecurID Software Token is an authentication method to securely allow access to the network. The token generates a new 6-digit random code every 60 seconds.
What is a Citrix X1 mouse?
The Citrix X1 Mouse is a Bluetooth mouse that can be used on an iPad/iPhone. It is quite useful when in a Citrix Gen2 XenApp or XenDesktop environment.
