What is aldelo restaurant POS?
Aldelo Restaurant POS is the chosen solution for over 80,000 restaurants and bars across the country. Intuitive and field-proven, Aldelo helps restaurant operators achieve simplicity and efficiency. Built with full restaurant management features, perfect for small to medium size operations.
Why choose aldelo Express handheld POS devices?
Aldelo Express handheld mobile POS devices contain the same powerful, flexible, and user-friendly software currently offered in Aldelo Express Cloud POS for iPads and Android. Improve customer satisfaction and operational efficiency with a single, compact, mobile handheld POS solution for all restaurant types
What's new at aldelo Express?
of your hand! Now Aldelo Express is an even greater savings as you can use your Android phone, tablet or handheld devices. You can even get Masa+ Online Ordering for FREE and with Masa+, You can now be found when customer search for Restaurants Near Me!
What can aldelo's kiosk app do for your business?
orders print directly to the kitchen and bar, saving servers and extra step so they can focus on creating great customer experiences. Here's What Aldelo's Kiosk App Can Do for Your Business:
What is Aldelo server?
Aldelo is an on-premise system, meaning there is a server on-site at your restaurant that runs your point of sale. Avero's data extraction utility is installed on this server and each day runs the data from yesterday and transmits it to Avero to load into the platform that you can access via the web or in an app on your phone or tablet.
How is Aldelo time determined?
Item Sales Time for Aldelo is determined by Check Open time, this may mean that your Sales by Hour Report does not exactly match the hours in which individual items were sold.
How to add revenue center in Avero?
To add a revenue center, add the revenue center to your POS configuration and you will see it appear in Avero the next date it has sales.
How long does it take to recover data from Avero?
Now, when users on-site follow the instructions to recover data (it takes less than 1 minute) they get immediate results and the data is loaded into the Avero platform within 2 hours. You can also open a ticket to recover missing data, but it will not load until the next day.
What are the categories in Avero?
Avero provides the following Global categories: Beverage, Food, Misc., Other, and Retail. The major and minor categories come from your POS.
Why don't Aldelo reports match Avero?
The numbers on the Aldelo reports do not match Avero exactly due to some differences in the ways these numbers are calculated.
Does Avero have credit card information?
No. Avero pulls payment type information, such as what type of card is used and the amount of the payment from all systems. We do not have access to, collect or store, full credit card numbers, and reference information such as Customer Name or Last 4 of CC are not available.
What is Aldelo's technical support?
Aldelo's technical support group can provide live technical assistance for issue resolutions via telephone, email and remote access. Our engineers can also provide additional value added services such as remote training, remote installation and menu programming services.
How many channel partners does Aldelo have?
Aldelo has over 400 independent channel partners in various territories and regions. Your installation dealer might be your first source of contact when inquiring for onsite services. Alternatively, you can also contact our sales group at 800.801.6036 to locate your nearest onsite dealer available.
Can you use Aldelo POS with existing hardware?
YES! As long a you are meeting the system requirements for Aldelo POS, You can use your existing hardware.
What does it mean when you don't see your Aldelo list?
If you don't see a list of employees when you click the List Employees button, your system is not licensed with the Aldelo API license. Contact your Aldelo dealer to get a license.
What do you need to do after POS connector?
After the POS connector is installed, we need to connect the items and modifiers on the web menu to those in your POS system. This enables the integration to enter those items automatically.
What happens when you order from Open Dining?
When an order is processed thru Open Dining, it can be automatically sent to your Point-of-Sale (POS) system and printed on configured ticket printers. Your POS system must be connected to the Internet to receive orders from Open Dining.
How to connect to a restaurant on a restaurant?
You will need to enter a Secret Key and your Restaurant ID. First, go into the restaurant's settings for the restaurant you want to connect. Then, on the top menu, go to Settings, then Receiving Your Orders.
Does Aldelo require API?
Your Aldelo system must be licensed for API access. If you're not sure, it's simple to check. Just follow the instructions below.
