Set the Boot Server IP address to the WAN address of the Allworx server Set the Remote Plug ‘n’ Play secret key. This is found in the Administrative console, click on Servers and VoIP
Voice over IP
Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service.
Full Answer
How to set up a remote phone in allworx?
To set up a remote phone, we have to allow the phone to communicate back and forth with the main Allworx server through firewalls. Connect the phone to the network, and plug in the power. -Press Config > scroll down to Network settings > to Edit Boot Server IP. Add the IP Address, using the asterisk key to enter (.)
How do I access the allworx system provided internal website?
The Allworx server provides two website access pages one for the users and one for the System administrator. The Allworx system provided internal website for the users is call the "My Allworx Manager". Note: Some items in the list above are available as tabs on the main My Allworx Manager page.
Why choose an allworx voicemail system?
By providing a sufficient and easy-to-use voicemail system, you ensure that important calls are not missed and necessary voice messages can be sent within the employee network. For those using Allworx business phone systems, the Allworx All-In-One voicemail is a smart choice.
What is my allworx manager?
The Allworx server provides two website access pages one for the users and one for the System administrator. The Allworx system provided internal website for the users is call the "My Allworx Manager".
How do I access my allworx voicemail remotely?
Call your Allworx System. If �you get the main Auto attendant�press 6 + your mailbox number then your password when prompted. If you get to your mailbox greeting��press *6+ your mailbox number then your password when prompted. You can also ask to be transferred to 404, then enter your mailbox number.
How do I pair my allworx phone?
Plug a network cable into the network port on the bottom of the Allworx phone.Connect the other end of the network cable to an available port on your network.Plug in the power adaptor, if needed.Once the phone boots and fails, press the Config soft key.More items...
Where can you find the Plug and Play secret key and phone administration password to configure an allworx remote phone?
Set the 'Plug n Play Secret Key' found under Servers > VoIP in the Allworx Admin.
How do I access the allworx server?
Allworx User and Administration AccessOpen a Web Browser.Enter the Allworx server's LAN address into the address field of your browser and hit enter. Example: http://192.168.1.254.When the page loads, Click the Login button.Enter your username and Message Center (voicemail) password.Click Submit.
How do I set up Allworx?
Just plug and play. Replicate all the features of your IP phone in the office, including the same extension. Simply plug the pre-programmed Allworx IP phone into your home cable/DSL router.
How do I transfer calls on my Allworx phone?
3:134:19How To Transfer A Call On The Allworx 9224 Phone - YouTubeYouTubeStart of suggested clipEnd of suggested clipFor a blind transfer simply hang up press the transfer button or press the transfer @xf er soft keyMoreFor a blind transfer simply hang up press the transfer button or press the transfer @xf er soft key to transfer a call to voicemail press the transfer button.
What is the default password for allworx phone?
At the Log In Box use the correct credentials. The default username and password is admin.
What are the 4 administrator roles in the allworx?
The Allworx Server Administrator assigns roles,manages the server administrative functions, manages dayto-day phone system settings, manages the network and VoIP settings, and initiates system backups and/or reboots. System Administrator: access to manage the administrative functions of the server.
How do I change my voicemail password allworx?
How to Set Up and Check Phone Voicemail on an Allworx Phone PrintPress the Messages button on your phone. ( ... Enter your password (tech support can give you the default, temporary code) followed by the #.Press 4 to change your message center system settings. ... Press 5 to change your password.More items...•
What is the name of the Allworx call reporting software?
Allworx® Reach™ and Reach Link™
How do I change the extension on an Allworx phone?
Change an Allworx Users NameLog into your Allworx.Proceed to the User section.Select Modify by the extension of the user you wish to change the name of.Change the Name.Select Save.Proceed to the front page.Select Handsets.Select Modify next to the handset of the user you wish to change the name of.More items...
How many handset network profile templates can an Allworx Phone retain?
three setsSetting up handset network profiles on an Allworx system is an easy task that, when setup, will keep up to three sets of network settings on the Allworx handset.
How do I reset my Allworx 6x?
Option 1) To boot into safe mode from the Allworx web admin go to Maintenance > Restart. On this page select Restart Allworx Server then select Enter Safe Mode after restart. Once these have been selected click Restart Now.
How do I change my auto attendant greeting on Allworx?
Follow these steps to record a new greeting:Dial the Auto Attendant extension (431-439) you want to change. ... Dial # and 9.After the beep, enter the Administrator password, followed by the pound (#) sign.Press 1 to manage Greetings. ... Press the number that corresponds to the Greeting to be recorded.More items...
How do I change the time on my Allworx phone?
Allworx Handset. If an Allworx IP phone is not displaying the time and date, it can be fixed by logging into the network settings of the phone. Before you begin you will need your phone administration password and 'Time Server' IP address. Next, press the “Config” softkey on your Allworx IP phone.
How do I change the extension on an Allworx phone?
Change an Allworx Users NameLog into your Allworx.Proceed to the User section.Select Modify by the extension of the user you wish to change the name of.Change the Name.Select Save.Proceed to the front page.Select Handsets.Select Modify next to the handset of the user you wish to change the name of.More items...
What is VoIP phone system?
That means you can easily add new phones and extensions without physical cabling, take your office calls from your mobile device or home office phone, and integrate with other applications like CRM or Microsoft Outlook.
What is a verge phone?
Verge is a new class of mobile-first business phones designed for today's workforce on the go. Share your personal contacts from mobile devices and Outlook with your Verge phone. Instantly handoff active calls to and from your favorite mobile device and Verge phone. You can even remotely control your Verge phone from your mobile device.
Does Canadian Tire have an Allworx phone system?
Canadian Tire is saving money and improving customer service with their new Allworx phone system.
Can Allworx be accessed on Android?
Always be reachable by extending the Allworx IP phone to your iOS or Android devices.
Does Allworx 9312 have wireless?
The Allworx® VergeTM IP phones support both wired and wireless headsets. Furthermore, the Verge 9312 IP phone supports two types of wireless headsets: connections via Bluetooth devices and connections through the headset port which use wireless base-stations.
How to access AllWorx Manager?
To access the My Allworx Manager: 1. Open a Web Browser. 2. Enter the Allworx server's LAN address into the address field of your browser and hit enter. Example: http://192.168.1.254. 3. When the page loads, Click the Login button.
What is AllWorx server?
The Allworx server provides two website access pages one for the users and one for the System administrator. The Allworx system provided internal website for the users is call the "My Allworx Manager".
What mode is AllWorx in?
The Allworx must be in "NAT/Firewall", "NAT/Firewall with DMZ", or "NAT/Firewall with Stealth DMZ" Mode. To enable this feature look for the check box labeled "Allow admin configuration on WAN interface" in the network configuration section. After enabling this feature and REBOOTING the Allworx server, 1.
Is Allworx available on LAN?
Note: Access to the My Allworx Manager is only available on the LAN interface and is not available through the WAN interface. For more information on the My Allworx manager Features see the Allworx Users Guide.
What is an Allworx IP phone?
Allworx IP phones are plug and play with Allworx phone systems for the most part. Once your IP 9212 or 9224 phone is set up with a user configured, you can go ahead and configure the phone to use the programmable keys on the side of the phone.
How does the Allworx phone line appearance work?
Line Appearances work as mentioned earlier by tying a specific phone line to the button, so whenever that button is selected the call that came in on that line is answered. You can manually map the phone lines to your Allworx phone by taking advantage of PFKs. Line Appearance keys work almost exactly like call appearance keys, but work by specifying the line you want to ring for each button. In the example below two line appearance keys have been configured to ring for lines 1 or 2.
How to edit phone configuration?
To edit the phone’s configuration, select “view configuration” from the phone you wish to edit. You’ll load up a secondary page which shows all available options for editing your phone’s programmable function keys.
Can calls be transferred between users?
The calls must be transferred between users as the calls are not tied to any specific line. This is useful in making sure the right user receives the call (such as in an office). To configure which system you’ll want to use, scroll down to the bottom of the tab open.
How to listen to voicemail on AllWorx?
The number of new messages appears on the screen. To listen to your voice mail, press the Messagesbutton. You’ll need to enter your password to access your messages. Note: The Allworx Message Center can also be reached by dialing 6 then the primary extension (61##) from any handset or from the Auto Attendant.
What mode does Allworx work in?
Your new Allworx phone supports two modes of operation: PBX (Private Branch Exchange) Mode and Key System Mode. Your system administrator has pre-configured the phone for one of these two modes. Each programmable button on the phone will function differently depending on the mode of the phone. This guide caters to the PBX Mode.
How to adjust Allworx 9112?
You can adjust the Allworx 9112 phone on its base, so that it is easy to use and easy to read the screen. 1. Grasp the phone and the base separately. 2. Press the locking tab on the base. 3. Tilt the phone up or back in its base. 4. Pull up on the locking tab to insure the position of the phone is locked.
What is the release button?
The Releasebutton is used to hang-up an active call or to abort a new call setup, such as the middle of a transfer operation.
How to turn off microphone on a phone?
During a call, you can press the Mute/DND button to turn off the microphone in the handset, speakerphone, or headset. The light on the Mute/DNDbutton is red when the phone is muted.
How to log into AllWorx voicemail?
To log in to your Allworx voicemail, use any activated telephone within your system and dial 6 followed by your extension number. If you are calling from outside of the organization, you will hear the standard welcome greeting. Press 6 followed by your extension number. Enter or spell your password using the telephone and the press #.
How to forward an AllWorx message?
After the Allworx prompt, enter the first extension number to which you wish to forward the message. The system will play the selected user’s name and prompt for the next extension number. You can enter another extension number or press the # key to finish entering forwarding extension numbers. Repeat this process until all extension numbers are entered.
Is voicemail a good feature?
Voicemail is a significant and helpful feature for businesses. By providing a sufficient and easy-to-use voicemail system, you ensure that important calls are not missed and necessary voice messages can be sent within the employee network. For those using Allworx business phone systems, the Allworx All-In-One voicemail is a smart choice.
How to connect to AllWorx server?
Assuming the network settings are set to their factory defaults, the steps to connect to this interface are: 1. Plug your PC into the server’s LAN port. On the Allworx 10x, which has four switched LAN ports, any port can be used.
What is AllWorx server?
The Allworx server provides powerful and flexible network infrastructure capability. Much of this flexibility is configured by setting the Network Mode parameter on the Network / Configuration page. This page shows different parameter sets depending on the Network Mode setting. If the Network Mode is set to the factory default value of NAT/Firewall with DMZ, the page will be similar to the one shown below.
What is AllWorx web administration interface?
The Allworx server web administration interface is designed to be easy to navigate and use. It has built in descriptions, help, and tips on many of its pages. This manual is not a duplication of that information, but is to be used in concert with that. This manual is intended to describe only those features or administration mechanics that are more complex and difficult to understand. Therefore, not all the features or all the parameters of each feature are discussed here. Again, this guide discusses only those features and parameters that require additional explanation beyond what is on the web pages. This manual is not a tutorial on basic computer networking or telephone systems. Other sources may need to be consulted to supply that information.
Is AllWorx upgradeable?
The software on the Allworx server is upgradeable. Before performing an upgrade, be aware that: It is highly recommended that you perform an OfficeSafe backup prior to performing the upgrade (see
Does AllWorx need manual configuration?
If the phone is getting its IP address from the Allworx server’s DHCP server, the phone needs no manual configuration.
