Remote-access Guide

aloha pos remote access

by Norval Mitchell Published 2 years ago Updated 2 years ago
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Full Answer

What is Aloha POS system?

Aloha POS System is the restaurant point of sale system used by large and small restaurants around the world. Speed up your order entry and payments, streamline food delivery and prep, and give your employees a POS system that is easy to learn and use.

Why choose NCR Aloha Pos?

Speed up your order entry and payments, streamline food delivery and prep, and give your employees a POS system that is easy to learn and use. NCR Aloha POS is ideal for quick service, fast casual, casual dining and fine dining restaurants and can be used on fixed POS terminals, built-for-purpose handheld devices and consumer mobile devices.

What services does Aloha offer?

Aloha Online Ordering Aloha Mobile Pay Aloha Customer Voice Aloha Restaurant Guard Aloha Insight Reporting Aloha Configuration Center Aloha Labor Management Network and POS Security Professional Services Aloha Consulting Services Aloha POS Training Services Aloha POS Tech Support

What is Aloha configuration center?

Aloha Configuration Center | Multi Unit Restaurant Site Management System | centralized database management application allowing you to manage menu items, price changes or POS configuration update for multiple restaurants. Home

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What companies use Aloha POS?

Companies Currently Using Aloha POSCompany NameWebsitePhoneH-E-Bheb.com(866) 432-4318Benihanabenihana.com(305) 593-0770Hy-Veehy-vee.com(800) 772-4098Fogo de Chaofogodechao.com(214) 740-05002 more rows

What is Aloha Command Center?

NCR Aloha Command Center is a remote monitoring and diagnostic tool that provides you with unprecedented control over IT operations. Use Command Center to acquire real-time updates on the status of hardware and software at all of your restaurant locations.

How do you set up Aloha POS?

Install DetailsLog in to your Olo Dashboard, on the left side menu click Brand and POS Downloads.Choose NCR Aloha as the POS Software. ... Double click on the downloaded OloAlohaService_live file to start the install.Click Next through the default install location until prompted for a username and password.

Where is my Aloha HASP key?

The HASP Key will be a numeric code between 4 and 7 digits in length....You may need to check each of these locations to find it, including:Aloha Manager on the POS server terminal (see File Menu > About Aloha Manager)Licenses list on the POS server terminal (see Main Menu > Business > Store > Licensing)More items...•

What is NCR command center?

NCR Command Center is a remote monitoring and diagnostic tool that provides you with unprecedented control over IT operations. Use Command Center to acquire real-time updates on the status of hardware and software at all of your sites.

How much does Aloha cost per month?

Deciding factorsSoftware costQuote-based monthly subscription; reviews estimate $99 or more per month.Contract lengthMonthly subscription; no contract required.Live support24/7 dedicated customer support.Ease of useUser-friendly for daily employee use; difficulties with setup and integration, according to reviews.2 more rows

How do you use Aloha manager?

0:1140:57AHS Aloha Manager Training - YouTubeYouTubeStart of suggested clipEnd of suggested clipLet's get started first we'll enter our employee number on the employee login screen our numberMoreLet's get started first we'll enter our employee number on the employee login screen our number today will be 105. So we'll enter 105. And say ok. This is gonna take us to the clock in screen.

What POS system does Wendy's use?

Aloha PoS systemWendy's added that its primary Aloha PoS system, which is already being used at all company-owned restaurants and in a majority of franchise-operated stores, was not affected by the attack.

Where do I find my HASP key?

The HASP key ID number would be on the back of your DVD case. Alternatively, you can plug in your USB HASP key into your computer and open the following link on your web browser: http://localhost:1947/_int_/devices.html . This will take you to an Admin page with the information about your Hasp Key.

What is a HASP key driver?

A Hardware Key (HASP), also called a "dongle", is a software copy protection device that plugs into the USB port of the computer. Upon startup, the application looks for the key and will run only if the key contains the appropriate code.

How do I download a HASP driver?

– Go to Software updates, and download “DRIVER DONGLE HASP” (“hasp. zip”). – Unzip the files. Right-click and run (as administrator) “lmsetup.exe”, to install the “HASP License Manager”.

How do I reset Aloha POS?

Reboot the Aloha terminal. To do this, press the "Functions" button, select "System," and hit "Shut Down Terminal." Press "Yes" to confirm. After the unit shuts down, reboot and try again. You can also perform a hard reset by shutting off the computer, waiting five minutes, and turning it back on.

How do I add a new employee to POS?

To add a new employee:If you require logins, log in to Point of Sale as the System Administrator.From the Employees menu, select Employee List. Your employee list is displayed.Select New Employee.Enter employee name, contact information, and other information in the appropriate fields:

How do you add employees to Aloha?

0:042:41Adding Employee in Aloha - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd today we'll show you how to add a new employee in the Aloha. POS. After logging into AlohaMoreAnd today we'll show you how to add a new employee in the Aloha. POS. After logging into Aloha manager. We're going to go to maintenance labor employees once there select the down arrow next to. New.

How do I assign a cash drawer in Aloha?

Steps to assign employee to a cash drawer:Touch Manage Drawers Button.Choose a Cash Drawer.Touch Assign.Choose Employee From List.

What is Aloha POS?

If you’ve been in the restaurant business for any length of time, you’ve heard of Aloha. Aloha POS is a titan point of sale solution provided by NCR — a large payment technology provider that first started operating over 130 years ago. Aloha POS is backed by one of the most experienced payment technology companies in the United States and serves more than 75,000 restaurants worldwide. NCR is a larger public corporation that trades on the New York Stock Exchange.

What is NCR Aloha Essentials?

NCR Aloha Essentials is a restaurant POS software with an all-in-one subscription-based service that includes robust features for enterprise-level restaurants. The downside is there is a lack of pricing transparency, unlike most other POS companies.

When was NCR Aloha Essentials released?

NCR Aloha Essentials was released in October 2019, which includes the best features of its signature NCR Aloha platform for fixed terminals and mobile devices. It’s an all-in-one subscription-based service that includes payments, mobile alerts, advanced reporting, takeout functionality, and centralized site management.

Is Aloha Essentials easy to use?

Ease of Use. Aloha Essentials software is easy to use and familiar to staff — it also has a straightforward interface that makes finding items much more convenient. Most servers that have been in the business have worked with Aloha; it’s a very prevalent system in the industry.

Can you use Aloha POS for pizza?

You can use this platform across a broad range of industries, but tons of excellent hospitality features help you customize Aloha POS depending on your type of restaurant. For example, there are features specifically for cafes, bars, and quick-service restaurants (QSR) — you can even find custom features for pizza shops.

Does Aloha POS accept EMV?

Aloha POS also offers in-house payment processing that accepts all major forms of payment. EMV technology is also available. It’s easy to build menus and offer seasonal promotions to customers — you’ll also be able to split tabs and tips with ease. Aloha has adjusted with COVID by offering important tools like online ordering, QR code payments, and self-ordering kiosks.

Does Aloha POS have compatible devices?

Aloha POS seems to keep its cards close when it comes to hardware requirements. The company doesn’t provide any information about compatible devices — their main priority appears to be selling their own hardware systems to clients. In many cases, this means that you won’t be able to bring your own iPad or Android device with you. This may be a bit of a letdown for some business owners.

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