(Remote Access) There are two ways to get remote access: Recommended - Use this website! This is the preferred method for Library access. Enter your AMC network username and password when prompted to gain access. You will only be prompted to log in once per session. Citrix provides clinical system access. Special steps are required to download and print Library eResources when using Citrix.
Full Answer
How do I get remote access to the AMC library?
For remote access enter your AMC username and password when prompted. If you have questions or need help contact us at 518-262-5532 or Library@amc.edu. For best results use Chrome, Edge or Firefox. Safari is not recommended. Select a link below to view a list of the Library's study guides and for immediate access to electronic books.
How do I access SAMC applications remotely?
Connect is now the method for accessing SAMC applications remotely. Please navigate to the links below for a "FAQ" and "Getting Started Information." In addition you can also directly get logon information here: Remote Access Instructions - How to Log On. When you are ready to be setup choose one of the forms below.
How do I connect to the AMC student network?
The Student network requires that you enter your AMC network username and password; be sure that you entered it correctly. Be patient as it may take a minute for the connection to process.
How do I force the AMC terms of use landing page?
In the address browser type 10.10.10.10 to force the AMC terms of use landing page to open. You can also try removing the known network and reconnecting. Locate the network you are trying to connect to by navigating to Windows Settings > Network & Internet > WiFi > Manage Known Networks.
What is access center?
The Access Center is staffed round-the-clock with RNs, LPNs, access associates and a Nursing Supervisor—all of whom understand the complexities of care, can determine bed availability in real-time, and swiftly and safely facilitate patient transfers. To better serve you, the Access Center team has our physicians’ schedules and contact information readily available, so they can reach physicians quickly and give you the information you need to know prior to transfer. Additionally, our team will assist you in handling all of the details related to the transfer—whether it be admitting patients to the emergency room or directly to an inpatient unit. In the days following the transfer you will receive a report from Albany Medical Center and a clinical summary of the care rendered to your patient for your review and records.
Where is the Ronald McDonald Family Room?
For the parents of young patients, Albany Med also offers the Ronald McDonald Family Room located on the same floor as the Children’s Hospital. The Family Room provides a warm, homelike atmosphere for parents and families who want to be near their child at the hospital and yet need a quiet place to rest.
Meeting Your Transfer Needs
- We are committed to meeting the health care needs of the patients and families we serve across our 25-county region, 24/7/365. When you call the Access Center to initiate a transfer, please have the following information ready: 1. Patient’s name and date of birth 2. Patient’s diagnosis 3. The specialist required to care for this patient 4. Any isolation precautions: contact, respiratory, etc. I…
Referring Patients
- We maintain a comprehensive on-call physician roster, staffed by a full range of medical specialists (with the exception of dentistry and severe burns) who have operating rooms available around-the-clock. Outpatient Referrals For more information on outpatient referrals, please call our referral line at 518-264-0901, or fax the form below to 518-264-0902. Physician Referral For…
Emergency Transportation
- Albany Med’s emergency transportation services work with our health care and EMS partners to ensure care is continued en route to our hospital. LifeNet Upon request, our Access Center is able to initiate Life Net air transport services for patients, the region's only air transport. It is available 24/7. Features include: Pediatric Transport For you...