Remote-access Guide

anthem representative remote access

by Margaret Marvin Published 2 years ago Updated 1 year ago
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How do I contact anthem for questions about my plan?

Members, log in to find information specific to your plan or start a Live Chat. Log in to your Anthem account to discuss your questions with a live representative. Find answers to questions regarding benefits, claims, prescriptions and more. Our contact information is specific to state.

How do I talk to a live person at anthem?

Log in to your Anthem account to discuss your questions with a live representative. Find answers to questions regarding benefits, claims, prescriptions and more. Our contact information is specific to state. If you are a member, log in for personalized contact information. Otherwise, please select your state.

How do I use availity chat with Anthem?

Live Chat: Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status and more. Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat.

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Is Anthem BCBS the same as Anthem?

Anthem Blue Cross Life and Health Insurance Company is an independent licensee of the Blue Cross Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Anthem Blue Cross is an HMO plan with a Medicare contract.

How do I contact Anthem Blue Cross California?

Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786.

Will Anthem Blue Cross call you?

Anthem Blue Cross and Blue Shield will never provide a caller with the name of a PCP without first verifying that they are speaking to the member. The originating phone numbers for these phone calls may display on your caller ID as a person or company you know.

How do you get credentialed in Anthem?

Become a Network Provider To be eligible to join Anthem as a provider, you must: Have an active Department of Health Care Financing and Policy (DHCFP) Medicaid provider ID number. Correctly and completely submit the credentialing application and required documentation.

Is Anthem Blue Cross the same as Blue Cross of California?

In California Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.

Is Blue Shield of California the same as Blue Cross Blue Shield?

Blue Shield of California, an independent member of the Blue Cross Blue Shield Association, is a not-for-profit health plan with 4 million members, 6,800 employees and more than $17 billion in annual revenue.

Why would Anthem Blue Cross call me?

If you receive a call from someone at Blue Cross, we will never ask you to release personal information. Blue Cross will never call a member asking for release of personal information. In the interest of protecting member privacy, we want to provide the following reminders for “phishing” scams.

Is Anthem Blue Cross Good?

Anthem is a publicly traded subsidiary of the Blue Cross Blue Shield Association. It's financially strong, and AM Best gives the company an A ("Excellent") rating, indicating the company has the financial ability to pay claims.

How did the Anthem data breach happen?

The investigation by the insurance commissioners' examination team - and a separate internal investigation by security firm Mandiant, which Anthem hired - determined the data breach began on Feb. 18, 2014, when a user within one of Anthem's subsidiaries opened a phishing email containing malicious content.

What is credentialing in healthcare?

Credentialing is a formal process that utilizes an established series of guidelines to ensure that patients receive the highest level of care from healthcare professionals who have undergone the most stringent scrutiny regarding their ability to practice medicine.

How do I become a Blue Cross provider in California?

General practitioners must have completed one year of postgraduate training and must complete two years training in the requesting specialty program. A current, unrestricted California medical license to practice, issued by the appropriate licensing board. A license status of probation is considered restricted.

How do I become a provider for Blue Cross Blue Shield of Georgia?

As an independent provider, you must apply for credentialing with CAQH, an association that regulates health care services. To complete this step, set up a user profile on CAQH ProView within 14 days of submitting the Blue Cross Blue Shield provider application.

How do I contact Blue Shield of California?

Please call (855) 836-9705 if you signed up for your plan through Covered California. If you signed up directly through Blue Shield, please call (888) 256-3650. Our customer service team will obtain your information and will contact your physician to verify coverage.

What is the number for Blue Cross Blue Shield customer service?

(888) 630-2583Blue Cross Blue Shield Association / Customer service

What is the customer service number for Blue Shield?

(800) 393-6130Blue Shield of California / Customer service

Where is Anthem Blue Cross headquarters?

Indianapolis, INElevance Health / HeadquartersIndianapolis, colloquially known as Indy, is the state capital and most-populous city of the U.S. state of Indiana and the seat of Marion County. According to the United States Census Bureau, the consolidated population of Indianapolis and Marion County in 2020 was 977,203. Wikipedia

Customer Care Representative - ANY ANTHEM LOCATION

As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide.

Customer Care Representative I

Due to the current COVID-19 (coronavirus) pandemic, this position will require you to work remotely from your home with the flexibility to return to a regular, in-office work environment.

Customer Care Representative I

This position will work virtually. Working virtually is defined as working from home daily with some periodic requests to meet at a local Anthem office for specific training, team engagement, equipment pick-up, or support if associates have ongoing IT issues.

Customer Care Representative I

This position will work virtually. Working virtually is defined as working from home daily with some periodic requests to meet at a local Anthem office for specific training, team engagement, equipment pick-up or support if associates have ongoing IT issues.

Customer Care Representative I Indianapolis, IN

From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers

Customer Care Representative I TX

Due to the current COVID-19 (coronavirus) pandemic, this position will require you to work remotely from your home with the flexibility to return to a regular, in-office work environment.  As we continue to monitor guidance from CDC and state officials there may be times you would need to report to the office on a monthly or quarterly basis for team meetings or engagement activities.  As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires.   You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide.

Customer Care Representative- Las Vegas, NV

This position will work virtually. Working virtually is defined as working from home daily with some periodic requests to meet at a local Anthem office for specific training, team engagement, equipment pick-up or support if associates have ongoing IT issues.

Contact Us

Live Chat: Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status and more. Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat.

Please Select Your State

The resources on this page are specific to your state. Choose your state below so that we can provide you with the most relevant information.

Save Time With Live Chat

Sydney Health is accessible for members who use the Engage Wellbeing app, but features are limited.

Find the information you need about your health care benefits by chatting with an Anthem representative in real-time. Log in to Anthem.com or use the Sydney Health app to start a Live Chat

Sydney Health is accessible for members who use the Engage Wellbeing app, but features are limited.

Join Us!

Interested in joining our provider network? We look forward to working with you to provide quality services to our members.

Important Announcements

Please take a moment to view this brief message to our care providers.

Featured Resources

Find drug lists, pharmacy program information, and provider resources.

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