Remote-access Guide

arizona remote access

by Sherman Langworth Published 2 years ago Updated 1 year ago
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For Windows:

  • On your laptop or home computer, click the Start menu on the Windows desktop.
  • Type remote desktop connection into the search field, otherwise navigate to All programs > Windows Accessories.
  • Open Remote Desktop Connection.
  • Enter your full computer name in the format " (computer name).medadmin.arizona.edu" or " (computer name).catnet.arizona.

Full Answer

What is the purpose of the Arizona remote work experience program?

This training is intended to equip employees and supervisors with the knowledge needed to have a successful remote work experience. The State of Arizona focuses on managing for performance over presence, and maintaining and strengthening performance and ability to better serve the citizens of Arizona.

What is the Arizona connected workforce program?

Through the Arizona’s Connected Workforce program, State employees are leveraging the benefits of a flexible workforce to increase the efficient use of the State’s resources, and provide increased flexibility in how citizens engage with our services. Learn more about the successes the State has achieved through the program.

What is the username and password for Remote Desktop Connection?

Username is medadmin\USERNAME or catnet\USERNAME​, depending on your computer name. Password is the password that you use to log into your work computer. For Mac OS: If you have Microsoft Office, you may have Remote Desktop Connection installed already. Click the magnifying glass in the Mac OS menu bar at the top of your screen.

How do I connect to a remote computer?

For Windows: On your laptop or home computer, click the Start menu on the Windows desktop. Type remote desktop connection into the search field, otherwise navigate to All programs > Windows Accessories. Open Remote Desktop Connection.

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Finding Your Computer Name

To login to your office computer remotely you will need the computer name of your office machine. To find this name:

Using Remote Desktop

You will need to be connected to the College of Medicine VPN first. Then follow the instructions below.

For Windows

On your laptop or home computer, click the Start menu on the Windows desktop.

For Mac OS

If you have Microsoft Office, you may have Remote Desktop Connection installed already.

Tech Resources for Online Learning

Your instructors will let you know how your class goals will be accomplished with online learning. They have been working with their Departments, and campus instructional technology resources to continue to make learning available to you.

Learning Technologies

Because each class is unique, your instructor may choose to use different technologies. The following technologies are commonly used.

Collaboration and Storage

Docs, Sheets, and Slides online, and file storage in Drive. Access and share from anywhere. Included with your CatMail Google account.

How will people know if I am available and connect with me when I am working remotely?

Stay logged into the chat or instant messaging channel you have established.

What if I don’t have adequate technical equipment to work remotely?

Contact your supervisor to discuss how you may be equipped to work remotely.

Will I be able to access the UA services or tools that I need from home?

Most of the services you access at the University will function normally from a remote location , as long as you have an active internet connection, a valid NetID, password, and a NetID+ authentication method. If you think you may need special access, talk to your supervisor or IT contact in your area. If you are unsure whom to contact, connect with the 24/7 IT Support Center.

Can I connect remotely to my on-campus computer to access files and information?

If approved and equipped with the appropriate software to connect remotely to an on-campus computer, the University’s security guidelines require you to first connect to the UA VPN before initiating a remote connection and accessing files or other data. If you have questions about setting up or using remote access to your desktop, contact your department's IT support staff.

How can I continue to receive phone calls while I am working remotely?

See instructions on the Support, How-To’s & Info tab at Voicemail. Call Forwarding sends your desk phone calls to another number while you are away from the office.

What if I think I've had a security compromise while working remotely?

Report any information security incidents (laptop stolen, unauthorized access, etc.) at Report an Incident.

Do I need to install security software on my telework computer?

Yes, whether you are using a University-provided computer or a personal one, you are required to have the latest version of an endpoint protection installed and running. See the Device and Media Protection Policy. Your IT staff can install Sophos Central on your University computer, and Sophos Home is an option for your home machine: Sophos .

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