Provide your end-users with remote access to their own computers so you can enable them to work from home. By leveraging the existing Atera RMM agent application, you can easily setup remote access for your end-users. Atera issued a press release to announce this new capability through the Splashtop-Atera integration.
Full Answer
What is Atera RMM?
Atera RMM comes fully integrated with Splashtop to give technicians instant remote access to their managed computers. Technicians can remotely access computers right from within the Atera platform. If playback doesn't begin shortly, try restarting your device.
How does Atera compare to Atera PSA and RMM?
Atera includes RMM and Remote Access in addition to the PSA capabilities so it is practically not comparable. You actually need to compare it to the cost of an RMM + PSA + Remote Access.
How do I connect to Atera via remote connection?
The device is now available for remote connection. If connecting to the device for the first time, then users with no Splashtop account as well as existing Splashtop users must install the Splashtop RMM tool on the target agent. Once you click Connect, Atera will push a streamer to the agent.
What is Atera?
Atera is a beautifully simple Remote Monitoring & Management software designed for MSPs & IT professionals. We combine RMM & PSA, Remote Access, Billing, Reporting, and more in a single all-encompassing platform.
What remote access does atera use?
Atera is a fully integrated RMM and PSA system that includes two powerful remote access software tools, powered by Splashtop and AnyDesk.
Does atera have a desktop app?
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Does atera use Splashtop?
Atera RMM comes fully integrated with Splashtop to give technicians instant remote access to their managed computers. Technicians can remotely access computers right from within the Atera platform.
What is RMM atera?
Remote Monitoring and Management (RMM) Atera is an IT management solution that enables monitoring, management and automation of hundreds of SMB IT networks from a single console. Atera includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.
What is Splashtop for RMM?
Use Splashtop with RMMs Splashtop technology powers the remote control function in Autotask, Naverisk, and Atera. It enables a simple, reliable, and fluid remote control, for unattended support.
How long is atera free trial?
30-dayA free, 30-day trial is available. You will only be charged once your trial ends, or if you change from trial to production mode within Acronis.
How do you use Splashtop?
How to Set Up Remote DesktopStep 1 – Create Your Splashtop Account. ... Step 2 – Download the Splashtop Business App on the Devices You Want to Remote From. ... Step 3 – Install the Splashtop Streamer on the Computers You Want to Remotely Access & Control. ... Step 4 – Launch a Remote Connection from the Splashtop Business App.
What do remote monitoring tools do?
About Remote Monitoring Remote Monitoring (also shortened to RMON) refers to the specification that helps MSPs monitor network operational activities of their clients by using remote devices, which are known as probes or monitors. This helps MSPs ensure efficient network infrastructure control and management.
What does RMM stand for?
RMM is the abbreviation of Remote Monitoring and Management. This refers to IT tools and software that MSPs use to locate, update, and monitor client endpoints.
What does RMM software do?
Remote monitoring and management (RMM) is the process of remotely monitoring and maintaining IT infrastructure. RMM software is mostly used by managed service providers (MSPs) to manage their clients' IT systems, such as servers, desktops, laptops, and software, through locally installed agents.
How do I setup my atera?
Install the Atera AgentInstall the agent via the Command Prompt (recommended)Share the installer link with a customer.Download the agent installer. Install the Atera agent using Group Policy. Troubleshoot Group Policy Installation.
Does atera support Linux?
Yes, you can monitor Windows and Mac devices by installing Atera's proprietary agent. You can monitor Linux devices by adding SNMP devices to Atera.
What is support addresses in atera?
Forward your support email to Atera You can forward your support email to Atera's support address so that: You can continue to provide your customers with your own support address (e.g.support@yourdomain.com). All emails automatically open support tickets in the Atera platform.