Remote-access Guide

atlanticare remote access

by Pablo Balistreri Published 3 years ago Updated 2 years ago
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How do I find a provider affiliated with AtlantiCare?

Find and select primary care providers and specialists, all affiliated with AtlantiCare. Continue to Provider Search Prefer to speak to one of our Access Center representatives? Please call 1-888-569-1000.

How do I access epic or Atlantic Health email remotely?

Once you are setup with Multi Factor Authentication, you can then proceed to remotely access Atlantic Health Email or Epic through our Citrix connection application using the instructions below.

How do I book an appointment with AtlantiCare access center?

Find and select primary care providers and specialists, all affiliated with AtlantiCare. Prefer to speak to one of our Access Center representatives? Please call 1-888-569-1000. You can book your appointment online with a trusted AtlantiCare Physician Group provider for an in-person or Telehealth visit.

Why can't I connect to Atrium Health’s network?

Because of the different security and firewall settings individuals may have on their PC, Atrium Health cannot guarantee or support technical issues when connecting to our network. If you are not an employee of Atrium Health and have accessed this page in error, please return to our home page.

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Which is better, Outlook or AtlantiCare?

If you only need e-mail and do not need Microsoft Office or any other AtlantiCare applications, then the web version of Outlook (OWA) may work out better for you. It has most of the same functionality Outlook has, but works in a web browser. To access it, just browse to https://mail.atlanticare.org and log in with your AtlantiCare credentials.

How to remote into a work desktop?

When you log into the Access page, there is an icon named "Remote Desktop Connection". You can launch this icon, and it will prompt you for a computer name. Enter the name of the work desktop you are attempting to remote into. If you have not been explicitly told that your work desktop is set up for you to remote into, this will fail.

Does AtlantiCare have Skype for Business?

Many users in AtlantiCare are already enabled for Skype For Business. If you are unsure whether you have an account or are unsure what username you should use, please reach out to the CSC Help Desk at 3-7070 (609-569-7070). I have been invited to a Skype For Business meeting.

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