Remote-access Guide

atrium healthcare remote access

by Mr. Halle Auer Published 3 years ago Updated 2 years ago
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Why can't I connect to Atrium Health’s network?

Because of the different security and firewall settings individuals may have on their PC, Atrium Health cannot guarantee or support technical issues when connecting to our network. If you are not an employee of Atrium Health and have accessed this page in error, please return to our home page.

What is Atrium Health known for?

Atrium Health is one of the nation’s leading health systems, with more than 70,000 teammates serving patients in 42 hospitals and more than 1,500 care locations. We are known for shaping health outcomes through our innovation, quality and compassionate patient care.

How do I access my Documents on my Atrium Health laptop?

Use Office: If you're using an Atrium Health laptop, then Outlook/Teams/Skype will all work normally. If your documents are saved in SharePoint/OneDrive/Teams, then you'll have normal access to all of them. If your documents are saved on network drives (like F: or X:), then you'll need to use GoRemote to access them.

What is Atrium Health virtual edge?

Building on more than a decade of virtual health investments to be on the leading edge of this technology, we now provide a full array of virtual care capabilities through Atrium Health Virtual Edge. Virtual Edge offers virtual solutions that provide access to care patients need and expect.

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Re-entry Information

As Atrium Health returns to full operations, we continue to evaluate how to safely and effectively bring teammates back to work sites. We are requesting teammates who are currently working remotely to continue doing so through the month of June.

Working Remotely Tips and Tools

Access all the Atrium Health programs you need to successfully work in a remote environment.

Be Prepared

Cancel face-to-face meetings: Move meetings to Skype, Teams, e-mail collaboration, or phone calls.

Getting Started

Use Office: If you're using an Atrium Health laptop, then Outlook/Teams/Skype will all work normally.

Tips for slow home internet issues

Check out this Word document for steps you can do to improve your home internet connection.

Online Meeting Tips and Etiquette

Turn on your video/webcam: Video makes a meeting feel more engaged and lets everyone pick up non-verbal communication.

Email Tips and Etiquette

CC's (carbon copies) sending - When you add someone to an email in the CC'd line, then you're indicating to them that you just wanted to share the information in the email with them. Never CC someone an email expecting them to jump on a task.

Services and products

Our Virtual Edge services and products are designed, tested and perfected by the medical experts at Atrium Health. Here’s what we offer:

Contact us

To learn more about our virtual care offerings, please complete the form below.

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Voicemail Access and Making Phone Calls

General Office Guidelines & Best Practices

  • Re-Entry on an As-Needed Basis
    Teammates will continue to work remotely unless their leaders indicate a return to the office is necessary. Any return to working in the office will follow specific workplace distancing guidelines and infection prevention practices as detailed below: Behavioral Guidelines 1. Practice regular h…
See more on teammates.atriumhealth.org

Additional Resources

  • Letters for Proof of Essential Work: 1. Stay at Home Letter – Teammates 2. Stay at Home Letter - Caregivers Work from Home in times of Coronavirus: Watch the CDC COVID-19 video.
See more on teammates.atriumhealth.org

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