Avaya IP phones at remote locations can be connected to the IP Office system via IPSec VPN tunnels. This is supported for 4610SW, 4621SW, 5610SW and 5621SW phones. It is also supported for 9600 Series phones except the 9608, 9611, 9621, and 9641.
Full Answer
How do I set up remote access to IP Office?
Once connected, the remote PC is part of the IP Office network and can run many of the IP Office applications. A remote user must exist on the Manager PC as an initial step to setting up remote access. A remote user (Remote Manager) is available by default on Manager.
Can ip500v2 connect to the Avaya VPN gateway appliance?
For IP Office release 8.1 and higher, the IP500v2 (v2 only, not v1) is capable of connecting to the Avaya VPN Gateway appliance. This appliance can either be Avaya, for Backbone (tier3 or 4) access OR at the partner site. For more information on the AVG, see this document: SSLVPNSolutionsGuide.
How do I enable remote access to a mailbox?
Remote access is possible only if the mailbox user or hunt group has a voicemail code set in the IP Office configuration. You can enable remote mailbox access using any of the following methods: An incoming call route can be configured to enable remote access to a mailbox.
How do I set up remote access on the manager PC?
A remote user must exist on the Manager PC as an initial step to setting up remote access. A remote user (Remote Manager) is available by default on Manager. This default user can be used for remote access or another user created if necessary. To make use of the Remote Manager user, do the following to change the user password.
How do I use my Avaya phone remotely?
Remote Access with an Avaya phoneDial your full number,at the greeting, press *,enter your extension, e.enter your password (pin),press 1 to listen to a voicemail message.
How do I access Avaya IP Office?
Type 192.168. 42.1 (the default IP to access the admin interface) in the address bar of your internet browser to access the router's web-based user interface. You should see 2 text fields where you can enter a username and a password. The default username for your Avaya IP Office 500 is (blank).
How do I access my Avaya PBX?
From the Avaya IP Office Manager PC, select Start > Programs > IP Office > Manager to launch the application. A screen that includes the following may be displayed. Select Open Configuration from System.
How do I check my Avaya IP Office voicemail remotely?
Option 1: Call your Avaya phone. Call your telephone number, when the recording/greeting starts, press **, then press # when you hear the option to access your mail box. When prompted to enter your "mailbox number" enter your 5-digit extension (Example - 75421).
What is Avaya IP Office Web Manager?
0:003:00Avaya Web Manager - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe customers domain as we provide each cloud customer with a public IP. Address. All right veryMoreThe customers domain as we provide each cloud customer with a public IP. Address. All right very quick to log on.
How do I use the Avaya IP Office Manager?
0:262:42How to use Avaya IP Office Phone Manager - YouTubeYouTubeStart of suggested clipEnd of suggested clipOr go to the Start menu. And I may have it the Start menu. You're gonna find us here. This is aMoreOr go to the Start menu. And I may have it the Start menu. You're gonna find us here. This is a program that can be minimized at the bottom of the screen when you're not using. It.
Is Avaya IP office VoIP?
The Avaya IP Office solution has the flexibility to have analog, digital and/or VoIP endpoints added onto the system at anytime. The Avaya IP Office system grows up to 360 physical endpoints and can be networked to other Avaya IP Office systems via traditional or VoIP trunking.
Is Avaya a PBX phone system?
Avaya Cloud Office - you will not miss your old premise based PBX. We use Avaya Cloud Office in our business as our phone system, as well as for our video conferences and messaging application.
How do I setup my Avaya IP phone at home?
0:206:21How to Setup Avaya IP Phone - 9608 - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst select the system section on the left. Then click on either the LAN one or land two tabMoreFirst select the system section on the left. Then click on either the LAN one or land two tab depending on which port the IP phone is configured to connect. Select the Void tab.
How do I check my Voicemail from a different phone from office?
From your personal phone (it does not matter if you call from a mobile or landline), dial your office number, complete with area code. a. For example, 555-555-5555. 3.
How do I access my Voicemail remotely?
How Can I Check My Desk Phone Voicemail From A Remote Line?Dial the direct number of your desk phone.Wait for the call to time out to your voice mail.While your custom voice mail greeting is played, enter your voice mail PIN. ... Your voice mail will begin playing immediately.
How do I listen to messages on my Avaya phone?
DetailsCall your Avaya Cloud Office Main Number, enter your extension number as soon as you hear the ring. ... Press the star key (*).Enter your voicemail PIN followed by the hash sign (#) once prompted.Listen to the prompt for instructions or press One (1) to listen to your messages.
How do I connect my Avaya to my computer?
Plug an Ethernet cable from the wall jack into the top plugin. Plug an Ethernet cable from the computer into the second plugin. Plug the phone handset into the bottom plugin.
How do I download Avaya IP Office Manager?
To download Avaya software:Browse to http://support.avaya.com and log in.Select Support by Product and click Downloads.Enter IP Office in the Enter Product Name box and select the matching option from the displayed list.Use the Choose Release drop-down to select the required IP Office release.Click Downloads.More items...
How do I access Avaya IP Office 500 v2?
To login to a system using IP Office Manager:Select Start | All Programs | IP Office | Manager.Check the default settings for the application: ... Click. ... The Select IP Office window appears. ... Click the check the box next to the system and then click OK.The name and password request is displayed.More items...
How do I log into my Avaya Deskphone?
Logging into Avaya 9608Press the button just underneath the Login text on the screen.Enter the 4 digit extension that you would like to be logged into.Press the button just underneath the Enter text on the screen.If you are prompted for a passcode and do not have it please reach out to the support center x2209.More items...•
How long is Avaya virtual classroom free?
An Avaya Spaces virtual classroom scales to any level. Create your room now and get 60 days free.
Is remote work a success?
Remote work has been an overwhelming success, but it won’t keep employees out of the office full-time as the world... Remote work is here to stay. Make it work with UCaaS. More than 80% of organizations say they plan to allow their employees to work remotely at least part of the time upon...
