Remote-access Guide

avaya remote access voicemail

by Deon Hartmann Published 3 years ago Updated 2 years ago
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  1. Ask your system administrator to setup remote access for your voicemail. This is done through the "User Configuration" window of the Avaya Office Manager window.
  2. Dial your office telephone number from a touch tone telephone.
  3. Enter your extension number.
  4. Press "8" to interrupt the voicemail greeting.
  5. Enter your "Access Code" to begin listening to your messages.
  6. Press "7" to repeat a message, "4" to delete a message, "5" to save a message, and "9" to skip to the next message.

Remote Access with an Avaya phone
  1. Dial your full number,
  2. at the greeting, press *,
  3. enter your extension, e.
  4. enter your password (pin),
  5. press 1 to listen to a voicemail message.

Full Answer

How to access Avaya Aura voicemail remotely?

You can enable remote mailbox access using any of the following methods:

  • Direct from an incoming call route
  • Using a short code
  • Via an auto attendant

How to get Avaya voice mail from an outside line?

How to Get Avaya Voice Mail From an Outside Line

  1. Ask your system administrator to setup remote access for your voicemail. This is done through the "User Configuration" window of the Avaya Office Manager window.
  2. Dial your office telephone number from a touch tone telephone.
  3. Enter your extension number.
  4. Press "8" to interrupt the voicemail greeting.

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How to check voicemail on Avaya phone?

Solution

  1. Place a call to the voice mail system. Dial [ Intercom] [ 7] [ 7] [ 7 ]. ...
  2. When prompted for the extension number, enter the system administrator's mailbox number followed by the pound key [ # ]. The system administrator's mailbox is 0.
  3. When prompted for the password, enter the system administrator's password followed by the pound key [ # ]. ...

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How can I retrieve my voicemail remotely?

How to Check Your Voicemail Remotely

  • Before you start. Before you try to check your voicemail remotely, it's necessary to mention some important considerations.
  • Access Your Voicemail From Another Phone. Access to your voicemail from another phone will depend on the carrier you use. ...
  • An Alternative Voicemail: A Cloud Based System. ...

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How do I check my office voicemail remotely?

1. From your personal phone (it does not matter if you call from a mobile or landline), dial your office number, complete with area code. a. For example, 555-555-5555.

How do I listen to voicemail on Avaya phone?

Option 1: Call your Avaya phone. Call your telephone number, when the recording/greeting starts, press **, then press # when you hear the option to access your mail box. When prompted to enter your "mailbox number" enter your 5-digit extension (Example - 75421).

How do I change my voicemail on my Avaya phone remotely?

Changing the mailbox greeting using a system shortcodeA system short code may be *17, *715 or another code with a * or # then a 3 digit code. ... Enter your secure mailbox password followed by the # key.Once you're in your mailbox, press 3 to access the change 'Mailbox Greeting' menu.More items...•

How do you check messages on Avaya phone?

DetailsCall your Avaya Cloud Office Main Number, enter your extension number as soon as you hear the ring. ... Press the star key (*).Enter your voicemail PIN followed by the hash sign (#) once prompted.Listen to the prompt for instructions or press One (1) to listen to your messages.

What is Avaya cloud office?

Avaya Cloud Office is a cloud-based communications system with enterprise grade voice, video, IM/messaging, meetings, conferencing and collaboration. With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.

How do I forward my Avaya phone remotely?

Programming a Remote Call Forwarding or Cell Phone Connect ButtonPress a programmable button with lights.Press Remote Call Forwarding press Feature 11 + the “Forward From” Station + the Personal Speed Dial Number (80-99) (i.e. F11 10 80)

How do I connect my Avaya phone to my mobile?

0:001:31Avaya IP Office Mobile for Android - Overview - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd event status icon will be visible in the notification bar when. The application successfullyMoreAnd event status icon will be visible in the notification bar when. The application successfully connects to the IP office the triangular status icon changes from red disconnected.

How do I reset my Avaya voicemail password?

Dial #325. (POUND 325) The display shows Reset Voice Mail Pwd. 4. At the displays Extension: prompt, enter the two or 3 digit number of the extension whose mail box is to be reset.

How do I set up voicemail on my Avaya Partner phone?

0:2110:56Avaya Partner - VM Program Voice Message PC Card - YouTubeYouTubeStart of suggested clipEnd of suggested clipPress 2 first we'll start with assigning a mailbox to an extension. We are at extension 11 byMorePress 2 first we'll start with assigning a mailbox to an extension. We are at extension 11 by default your PC messaging card which is a large has eight mailboxes. We could change that up to 16.

How do you delete a voicemail on an Avaya phone?

Play saved messages: Press 2. Edit mailbox greeting: Press 3. See Changing Your Greeting Message. Delete current message: Press 4.

How to access voice mail remotely?

IP Office: How to successfully access Voice mail remotely 1 Within a Small Community Network (SCN), when dialing the system short code (*17 by default) from a remote IP Office site to access voice mail, the user gets a busy tone or Voice mail is just unobtainable. 2 Follow the procedures outlined on page 127 of the Maintenance Manual: Attempts to Access Voicemail from Remote IP Office Site is Unsuccessful

What is a short code for voicemail?

A short code can be created that uses the Voicemail Collect feature but without a mailbox name specified in the Telephone Number field. An example is shown below. This short code could be utilized by users on the system as the destination in an Incoming Call Route or as the destination for a auto attendant option.

What is incoming call routing?

An incoming call route can be configured to enable remote access to a mailbox. The option Voicemail can be selected as the Destination and/or Night Service Destination of an Incoming Call Route.

How to access Avaya voicemail?

When you are in the office you access your Avaya voicemail by dialing your office extension. You can access your voicemail away from the office just as easily, so long as your system administrator has setup your mailbox for remote access. Advertisement.

What is Avaya IP phone?

The Avaya IP (Internet Protocol) phone system allows you to utilize phone services over an Internet connection instead of a traditional landline telephone. The system also comes with voicemail capabilities. When you are in the office you access your Avaya voicemail by dialing your office extension. You can access your voicemail away from ...

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