What is Avaya messaging service?
Avaya Messaging Service is a SMS service for the Enterprise. Avaya Messaging Service enables SMS on your existing Landline DID, giving corporate users ability to publish Enterprise One-Number for Call/IM/SMS.
How do I set up Remote Call Forwarding (RCF)?
Press Remote Call Forwarding press Feature 11 + the “Forward From” Station + the Personal Speed Dial Number (80-99) (i.e. F11 10 80) CP RCF from extension 10 or 11, press Feature 11 + the “Forward From” Station + the Personal Speed Dial Number (80-99) (i.e. F11 12 80 to activate RCF.
How do I forward an extension to a different station?
However, the “forward-to station" will be replaced with a Personal Speed Dial number 80 – 99, corresponding to the phone number the extension is to be forwarded to outside of the system. 1. Press Feature 00 from the extension to be forwarded 2. Press Feature followed by a Personal Speed Dial number 80 – 99 3.
Abstract
Landing page for key articles and steps towards having a fully connected and alarming solution through Avaya.
Body
Avaya is committed to delivering our clients a proactive support experience. While we will always be here for our clients when an Avaya solution has an issue, we strive to detect those issues and resolve them before our clients are aware of the problems themselves.
What extensions can activate RCF?
NOTE: Unlike traditional call forwarding, extensions 10 and 11 are the only extensions that can activate RCF or CPC for other extensions. All other extensions can only activate these features for themselves. If extensions 10 or 11 are activating RCF or CPC for other extensions, RCF must also be assigned to extensions 10 or 11.
How to activate RCF on CP?
CP RCF from extension 10 or 11, press Feature 11 + the “Forward From” Station + the Personal Speed Dial Number (80-99) (i.e. F11 12 80 to activate RCF. Extension is activating RCF for extension 12).
