Remote-access Guide

avhe remote access

by Prof. Elizabeth Reichert PhD Published 3 years ago Updated 2 years ago
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How do I CAC-enable my home computer using avhe?

Insert your CAC into the CAC reader. You may notice the light flashing and then turn solid. *Your CAC reader may differ from the example above **Please Note**This step is required to CAC-enable your home computer, whether or not you will be using AVHE. This step allows you to access .mil websites, including the AF Portal and web

Can I use avhe on a Mac or Windows computer?

You can get AVHE and the DHA Clinical Desktop working on any modern macOS or Windows machine. Some take a little more work than others but you can have success with either. Some people feel that Windows works better because a lot of the CAC reader software is included by default.

Can I access avhe medical applications from home?

This page was created to help users access AVHE medical applications and DEE Webmail from home. It was started to help Mac users access these applications but I have added some information for Windows users as well.

Why can't I connect to the avhe site?

When trying to connect to the AVHE site, you may get an error page stating that your connection is not private. If so, see the Google Chrome Bugtroubleshooting tips. pc users

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First time on this machine?

A Common Access Card reader will be provided by your local IT support staff, contact the Enterprise Service Desk at 1-855-352-0001 to request one.

Zoom Meetings in VDI

If you are attempting to use Zoom on your thick client or UMC, you should be using the Zoom VDI Plugin for Citrix Receiver for best results. If you are experiencing problems accessing your camera in a Zoom meeting, you may be missing the Zoom VDI Plugin for Citrix Receiver.

Mac OS Support

Per DLA Leadership direction, using a Mac to access DLA environments is not supported.

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