Remote-access Guide

aws remote access to the server is not enabled

by Tony Schneider Published 2 years ago Updated 2 years ago
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Why use AWS Microsoft ad as the directory for Remote Desktop?

By using AWS Microsoft AD as the directory for your Remote Desktop Services solution, you reduce the time it takes to deploy remote desktop solutions on Amazon EC2 for Windows Server instances, and you enable your users to use remote desktops with the credentials they already know.

How do I enable RDP on my AWS EC2 server?

To allow RDP access. Open the Amazon EC2 console, set it to the stack's region, and choose Security Groups from the navigation pane. Select AWS-OpsWorks-RDP-Server, choose the Inbound tab, and choose Edit.

Why can't I access my AWS EC2 instance?

Most of the time the EC2 is not accessible if you miss the below steps. The EC2 Instance has a public IPv4 address or Elastic IP assigned. Thanks for contributing an answer to Stack Overflow!

How do I use Rd licensing with AWS Microsoft ad?

To use RD Licensing, you must authorize RD Licensing servers in the same Active Directory domain as the Windows Remote Desktop Session Hosts (RD Session Hosts) by adding them to the Terminal Service Licensing Server security group in AD. This new release grants your AWS Microsoft AD administrative account permissions to do this.

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How do I enable remote access to my AWS server?

To allow RDP access Open the Amazon EC2 console , set it to the stack's region, and choose Security Groups from the navigation pane. Choose AWS-OpsWorks-RDP-Server, choose the Inbound tab, and choose Edit. Choose Add Rule and specify the following settings: Type – RDP.

Why can't I RDP to my AWS instance?

Verify that Windows Firewall, or other firewall software, is not blocking RDP traffic to the instance. We recommend that you disable Windows Firewall and control access to your instance using security group rules. You can use AWSSupport-TroubleshootRDP to disable the Windows Firewall profiles using SSM Agent .

How do I troubleshoot remote desktop connection issues to my Amazon EC2 Linux instance?

How do I troubleshoot Remote Desktop connection issues to my Amazon EC2 Windows instance?Troubleshoot the error message "An internal error occurred" ... Troubleshoot using an instance screenshot. ... Verify that you're using the correct IP address. ... Verify that port 3389 isn't blocked.More items...•

How do I disable NLA in AWS?

Disable NLA on the instance You can disable NLA on the unreachable instance using one of the following methods: Disable NLA using Systems Manager AWS-RunPowerShellScript document. Manually make registry changes offline.

Why can't I access my EC2 instance?

Verify that your instance is ready Check your instance to make sure it is running and has passed its status checks. Open the Amazon EC2 console at https://console.aws.amazon.com/ec2/ . In the navigation pane, choose Instances, and then select your instance.

How do I connect to AWS server?

Open the Amazon EC2 console at https://console.aws.amazon.com/ec2/ .In the navigation pane, choose Instances.Select the instance and choose Connect.Choose EC2 Instance Connect.Verify the user name and choose Connect to open a terminal window.

Can't connect to EC2 Windows instance?

3:1412:34How do I troubleshoot Remote Desktop connection issues to my ...YouTubeStart of suggested clipEnd of suggested clipHowever RDP connections to the instance are failing to troubleshoot. This will first head to the iamMoreHowever RDP connections to the instance are failing to troubleshoot. This will first head to the iam console. If your instance already has an iam role with the required access associated.

Can't connect to EC2 instance via browser?

2 AnswersCheck your server, make sure it is up and running in AWS management console.Check port security setting, from your local machine. ... Check your web server, Apache, Nginx, etc. ... Check your virtual host config, make sure you web server is listening to port 80 (http) or 443 (https).More items...•

How do I access remote desktop connection?

0:563:13How to EASILY Set Up Remote Desktop on Windows 10 - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe first thing you have to do is to enable remote desktop on the computer you are about to connectMoreThe first thing you have to do is to enable remote desktop on the computer you are about to connect to so let's say I'm going to connect this computer then I'm going to enable remote desktop to do

How do I know if NLA is enabled?

NLA can be enabled or disabled on the target device by accessing one of the paths below: Settings app > System > Remote Desktop > toggle Enable Remote Desktop ON > click Confirm at the window that appears > Advanced Settings > select Require computers to use Network Level Authentication to connect (recommended)

How do I fix the remote computer requires Network Level Authentication?

How to Fix “The Remote Computer Requires Network Level Authentication (NLA)” on WindowsCheck Your Internet Connection. ... Restore the Network Settings to their Default. ... Disable and Re-Enable NLA Settings Via System Settings. ... Disable and Re-Enable NLA Settings Via PowerShell.More items...•

How do I turn off NLA remotely?

Ensure that the control panel is showing items by Category. Click on System and Security and under System click on Allow remote access. Under the Remote Desktop group un-tick the checkbox Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended). Click OK.

How do I connect to an EC2 instance from remote desktop?

To connect to your Windows instance using an RDP client Open the Amazon EC2 console at https://console.aws.amazon.com/ec2/ . In the navigation pane, select Instances. Select the instance and then choose Connect. On the Connect to instance page, choose the RDP client tab, and then choose Get password.

Why can't I connect with remote desktop?

Check if your firewall is blocking the RDP connection and add it to the whitelist if required. Check if your account has sufficient permission to start the connection from the source computer. You have an incorrect configuration of listening ports, corrupt RDC credentials, or some network-related issues.

How do you troubleshoot if you Cannot ssh into an instance?

I cannot SSH into my server instanceVerify that port 22 is open and the OpenSSH Daemon (sshd) is running: telnet servername 22. ... Check your security group setup and make sure it looks like this: ... Verify that your selected SSH client is working properly.More items...

Which AWS service or feature is used to troubleshoot network connectivity issues between Amazon EC2 Instances?

AWSSupport-SetupIPMonitoringFromVPC to collect network metrics such as packet loss, latency, MTR, tcptraceroute, and tracepath. MTR to check for ICMP or TCP packet loss and latency problems. Traceroute to determine latency or routing problems.

How to Fix "Remote access to the server is not enabled" on Windows 11

Remote Desktop (RDP) is a Windows feature that allows users to remotely connect and use other computers. If you're experiencing the "Remote access to the server is not enabled" error when trying to connect to a remote desktop, read this article to fix it.

What Causes the "Remote access to the server is not enabled" Error?

This error may occur for several reasons, but the most common are outlined below.

Enable your AWS Microsoft AD users to open remote desktop sessions

To use RD Licensing, you must authorize RD Licensing servers in the same Active Directory domain as the Windows Remote Desktop Session Hosts (RD Session Hosts) by adding them to the Terminal Service Licensing Server security group in AD. This new release grants your AWS Microsoft AD administrative account permissions to do this.

Enable your users to open remote desktop sessions with their on-premises credentials

If you have an on-premises AD domain with users, your users can open remote desktop sessions with their on-premises credentials if you create a forest trust from AWS Microsoft AD to your Active Directory. The trust enables using on-premises credentials without the need for complex directory synchronization or replication.

Summary

In this post, I have explained how to authorize RD Licensing in AWS Microsoft AD to support EC2-based remote desktop sessions for AWS managed users and on-premises AD managed users. To learn more about how to use AWS Microsoft AD, see the AWS Directory Service documentation.

Resolution

The error indicates there is an issue with the Remote Desktop Services host settings on your Amazon EC2 Windows instance.

Troubleshooting CALs

If you installed the Remote Desktop services host settings on your Amazon EC2 Windows instance to allow more than 2 concurrent RDP client sessions, then you must purchase Client Access Licenses (CALs). RDS provides a licensing grace period of 120 days.

Uninstall Remote Desktop Services

To uninstall the Remote Desktop Service, run the following Windows PowerShell command as an administrator:

NLA is enabled on the server

NLA errors often occur when the instance has lost connectivity to a domain controller because domain credentials aren't authenticated. To fix this issue, you can use the AWS Systems Manager AWSSupport-TroubleshootRDP automation document. Or, you can disable NLA on the instance.

The trust relationship between your domain and EC2 instance joined to this domain fails during RDP login

You can try to log in to the unreachable instance using cached user credentials.

Additional troubleshooting

If you still can't connect, see How do I troubleshoot Remote Desktop connection issues to my Amazon EC2 Windows instance?

Remote Desktop can't connect to the remote computer

Try the following to resolve issues related to connecting to your instance:

Error using the macOS RDP client

If you are connecting to a Windows Server 2012 R2 instance using the Remote Desktop Connection client from the Microsoft website, you may get the following error:

Unable to remotely log on to an instance with a user account that is not an administrator

If you are not able to remotely log on to a Windows instance with a user account that is not an administrator account, ensure that you have granted the user the right to log on locally. See Grant a user or group the right to log on locally to the domain controllers in the domain.

Troubleshooting Remote Desktop issues using AWS Systems Manager

You can use AWS Systems Manager to troubleshoot issues connecting to your Windows instance using RDP.

Enable Remote Desktop on an EC2 Instance With Remote Registry

If your unreachable instance is not managed by AWS Systems Manager Session Manager, then you can use remote registry to enable Remote Desktop.

Providing a Security Group that Allows RDP Access

Before you can use RDP to log into a Windows instance, the instance's security group inbound rules must allow RDP connections. When you create the first stack in a region, AWS OpsWorks Stacks creates a set of security groups.

Logging in As an Ordinary User

An authorized user can log in to instances using a temporary password, provided by AWS OpsWorks Stacks.

Logging in As Administrator

You can log in to an instance as Administrator by using the appropriate password. If you have assigned an EC2 key pair to an instance, Amazon EC2 uses it to automatically create and encrypt an Administrator password when the instance starts.

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