Remote-access Guide

axis camera companion remote access

by Eino Heathcote II Published 3 years ago Updated 2 years ago
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Part of a video titled AXIS Camera Station Secure remote access - YouTube
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And selects access secure remote access insert your my access account and your password. Click applyMoreAnd selects access secure remote access insert your my access account and your password. Click apply you can then enable secure remote access once secure remote access has been enabled on the server.

How do I access my axis camera from the Internet?

To access your site from a remote location open up AXIS Camera Companion 2.0 and log in with the same MyAxis account as used on the local site. Select the remote site, type in the site password and press Enter. You should now be connected to the site. your cameras and router up manually.

Is Axis companion free?

The Axis Companion application is free, easy to use and makes CCTV simple. With no need for network or router configuration, it's never been easier to get your CCTV system up and running – all from your mobile device, no PC needed.

How do I find the IP address of my axis camera?

Discovering Your Axis Camera With Your Room Alert Account To navigate to the camera's Device Details page, select Devices in the navigation bar to the left in your Room Alert Account, and then select your camera from the device list. You may find the unit's IP address listed under Local IP.

What port does Axis companion use?

For AXIS Companion 3 and AXIS Camera Station: The network needs to allow outbound traffic on ports 80 and 443 for Secure Remote Access to work.

Is Axis Camera Station free?

Axis Camera Station One is a FREE software solution for the simultaneous viewing and recording of high-quality H. 264, MPEG-4 and Motion JPEG video from a single surveillance camera.

What is the default IP for AXIS Camera?

192.168.0.90The default IP address for the Axis cameras and video encoders is 192.168. 0.90. More information can be looked up here.

What is the default username and password for Axis cameras?

Axis: Traditionally root/pass, new Axis cameras require password creation during first login (note that root/pass may be used for ONVIF access, but logging into the camera requires root password creation) Basler: admin/admin.

How do I reset my axis camera remotely?

Remote reboot Axis IP cameraIn Windows open the Command Prompt.At the command prompt type in (without quotes) “FTP ”You should be now asked to enter a username. ... Once you are logged into the camera type in this command press enter and re-type the command again and press enter again.

What is Axis IP utility?

AXIS IP Utility helps you set the IP address of an Axis network video product. Axis devices on the network are automatically discovered and displayed. Assign network parameters (IP Address, Subnet mask and Default router) or configure the device to obtain its IP address from DHCP .

What protocol do Axis cameras use?

AXIS Camera Station Clients to serverPortNumberProtocolMain HTTP port and HTTP streaming port55752TCPMain TCP port55754TCPSSDP web server port55755TCPAPI web server port55756TCP3 more rows

How do I view axis camera recordings?

Playback recordingsGo to the Recording tab.In the timeline of the camera, use the mouse wheel to zoom in and out and drag the timeline to make the marker pointing at your desired position.To start playing the recording from the desired position, click .

How do I add axis companion to my website?

You can read the Migration Guide (available on the support web page) for more information.Start the AXIS Companion desktop app.Sign in with your MyAxis account.Click Get started.Name your site and enter your company name.Click Next.Select the devices you want to add to your site.More items...

What is the default password for AXIS Camera?

root/passAxis: Traditionally root/pass, new Axis cameras require password creation during first login (note that root/pass may be used for ONVIF access, but logging into the camera requires root password creation) Basler: admin/admin.

What is Network companion?

On devices running Android 8.0 (API level 26) and higher, companion device pairing performs a Bluetooth or Wi-Fi scan of nearby devices on behalf of your app without requiring the ACCESS_FINE_LOCATION permission. This helps maximize user privacy protections.

How do I program my axis camera?

Configuring an Axis CameraConnect the camera. Connect the Axis camera to the computer using an Ethernet cable. ... Configure computer IP address. Set your computer's IP address to 192.168. ... Launch the Setup Axis Camera Tool. ... Setup the Camera. ... Manual Camera Configuration. ... Setup Page. ... Configure Users. ... Configure Image Settings.More items...•

What is Axis default password?

The default username for your Axis router is root. The default password is pass.

Axis solution to remote access

Axis Secure Remote Access is a technology that makes it possible for a smartphone or PC client to access Axis network cameras when the client and the cameras are located on different local networks. Connecting to remote cameras can be a challenge, especially when the cameras are located behind routers or firewalls.

Easy to setup

Axis Secure Remote Access significantly simplifies the installation of remote access to surveillance systems. Once enabled it is automatically configured and removes the need of manual port-forwarding and router configuration.

How it works

Using external mediator servers that are hosted or controlled by Axis, a client and a camera can find each other and establish a secure peer-to-peer connection. As a fallback when direct communication cannot be established the communication is relayed through the mediator servers.

Secure communication

Secure communication is in the core of Axis Secure Remote Access. The technology uses multiple levels of authentication to establish an encrypted communication between a client and the cameras in the surveillance system.

Availability

Axis Secure Remote Access is supported by multiple mediator servers. The redundant environment also secures the availability of the system.

How to download Axis companion app?

Go to axis.com/products/axis-companion and click Download to download the AXIS Companion desktop app for Windows.

What is push to talk in Axis companion?

In AXIS Companion, a push-to-talk function makes it possible to send live announcements to one or several speakers.

How to use corridor format in Axis?

Adjust the camera or its lens to a vertical field of view. In AXIS Companion, go to > Cameras. On the row of the camera you want to adjust, click > Image settings.

What is Axis Mobile Streaming?

Axis Mobile Streaming is activated when there is only one High profile active and the resolution is set for HD (1280x720) or above. Selecting Axis Mobile Streaming slightly increases storage usage. When playing recordings, only those recorded with Axis Mobile Streaming enabled can toggle between High and Low.

Can Axis companion send notification?

You can make AXIS Companion send a notification to your mobile app when certain types of motion occur in a camera view.

Can Axis Companion version 3 be hard reset?

Any device that was used in AXIS Companion version 3, must be hard reset or restored before it can be used in AXIS Companion version 4.

Can you use Axis Companion app?

You can use the AXIS Companion mobile app to set up your system and control it from anywhere. Real-time alert notifications keep you aware of any suspicious activity. You can also view and export video recordings.

What is Axis Secure Remote Access?

Axis Secure Remote Access significantly simplifies the installation of remote access to surveillance systems. It is automatically configured during installation and removes the need of manual port forwarding or router configuration.

What is Axis camera station?

AXIS Camera Station software is the ideal solution to meet the needs for active and ecient surveillanceof retail shops, hotels, schools, and manufacturing sites. A system typically contains between 10 and 50 cameras. It is designed to perfectly match Axis’ wide range of network video products and product features to optimize system reliability. For more details, see www.axis.com/axis-camera-station

What is Axis video?

Axis enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, and audio systems. Axis has more than 3,000 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions. Axis was founded in 1984 and has its headquarters in Lund, Sweden.

What is Axis encryption?

The data transferred over peer-to-peer connection, or via Axis mediator servers, is end-to-end encrypted which means that the data communicated only can be decrypted by the client and server. The data transferred via Axis backend servers (applicable from version 4 of AXIS Companion) is encrypted both between the client and the cloud, and between the cloud and the device. All encryption is performed using algorithms of the same security class as the banking sector uses to secure money transactions.

What is secure communication?

Secure communication is in the core of Axis Secure Remote Access. It uses multiple levels of authentication to establish an encrypted communication between a client and the cameras in the surveillance system.

Is Axis server encrypted?

The data transferred via Axis mediator servers and over peer-to-peer connection is end-to-end encrypted which means that the data communicated only can be decrypted by the client and server. All data is encrypted using algorithms of the same security class as the banking sector uses to secure money transactions.

How to view Axis camera station?

1. Open the AXIS Camera Station Windows app. 2. Select Remote server. 3. Select a server in the list or type the IP address of the AXIS Camera Station server. If Simple Service Discovery Protocol (SSDP) is allowed on the local network you can expand the dropdown list to view all local servers.

How to add camera station to Axis server?

2. Go to Configuration> Security> User permissions. 3. In the bottom right of the window, click Add.

What is the default port for Axis Camera Station?

If you run more than one server on the same network requiring port mapping, you must change the AXIS Camera Station default port (55752) . Each server must have a unique port.

Does Axis Camera Station use firewall?

During the installation, AXIS Camera Station automatically configures the Windows firewall exceptions for incoming traffic used by AXIS Camera Station. If you use a third-party firewall, you might have to request for a similar set of exceptions to be added to the configuration. In most cases only the “Inbound” port range of 55752 to 55757 requires an exception.

Does Axis take responsibility for a configuration?

Please note that AXIS doesn’t take any responsibility for how this configuration may affect your system. If the modification fails or if you get other unexpected results, you may have to restore the settings to default.

Can Axis camera station be used on domain?

AXIS Camera Station allows you to use both local Windows and domain users and user groups. If you use a domain setup, you must join the server to the domain. Your IT department might have to help you with this

What happens when a camera makes an outbound connection through the router?

Each time a client or a camera makes an outbound connection through the router, the router will give that connection a random external port which is used for hole punching. It is not possible to predict which port will be used.

Does P2P work with proxy?

Connection using Web proxy/4G: P2P will not work and communication is relayed through the mediator servers.

Does Axis require authentication?

AXIS Secure Remote Access does not support proxy that requires authentication. A possible workaround could be to allow cameras (AXIS Companion) and AXIS Camera Station server (AXIS Camera Station) to bypass authentication. Each time a client or a camera makes an outbound connection through the router, the router will give ...

How to connect to Axis server?

To connect to a server, go to Main menu > Servers > New connection: If the server is on the network, select Remote server and select a server from the drop-down list or enter the IP address or DNS address in the Remote server field.

What is an axis device?

Axis devices are designed to be used on an Ethernet network. To access the device’s webpage you need an IP address. Most networks have a DHCP server that automatically assigns IP addresses to connected devices.

What is the Axis password?

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations. To protect your data we strongly recommend that you: Use a password with at least 8 characters, preferably created by a password generator.

What is Axis Device Manager?

AXIS Device Manager automatically searches for Axis devices on the network and adds them to the list of devices.

How to assign IP address to device?

Right-click the device in the list and select Assign new IP address to selected device. Enter an available IP address and click Assign. To access the device from a browser, double-click the name in the list.

How to find Axis devices on network?

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support

How to manage devices in Axis?

In AXIS Device Manager, go to Device manager > Manage devices.

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