If you are having problems enabling AXIS Secure Remote Access due to restrictive firewalls or other network security implementation, consider the following: AXIS Secure Remote Access Is there a limit on how many cameras I can add in an AXIS Companion site? No there is no limit. However, AXIS Companion is optimised for 16 cameras in a site.
Full Answer
Will axis camera companion work with a new camera?
I have been using AXIS Camera Companion for a few years to monitor 3 cameras. Everything has worked fine until I added a new camera. I had the new camera in my office for a few days while I configured it and everything worked fine in Camera Companion, even the motion detection. I moved the camera to its destination and issues started.
What is axis secure remote access technology?
With Axis Secure Remote Access technology, you can control your cameras from anywhere, and view and export recorded footage, going back for a month or even more. Also, thanks to the flexible user management it's also easy to control what different users have access to in the system.
Can I change the password of the axis camera station?
The cameras password type has been change to encrypted only in the cameras webpage. Once been added to AXIS Camera Station, the password type should not be change. The Server cannot communicate with the camera after the change. Even if correct password is entered in AXIS Camera Station for the camera, the VMS cannot communicate with the camera.
Can I run axis companion in offline mode?
If you are running AXIS Companion while there is no connection to the internet, then you can enter offline mode. This makes Live view and Recordings available locally. However, you will not be able to access the Configuration menu while the internet connection is down. Activate offline mode: Click > Site and turn on Offline mode.
How do I reset my Axis camera remotely?
0:361:43Solved in 60 seconds: How to factory reset an Axis network cameraYouTubeStart of suggested clipEnd of suggested clipKeep the control button pressed for 15 to 30 seconds until the status LED indicator flashes greenMoreKeep the control button pressed for 15 to 30 seconds until the status LED indicator flashes green and yellow. Then release the control button and eventually you should see the LED turn green.
How do I access my Axis camera from the Internet?
To access your site from a remote location open up AXIS Camera Companion 2.0 and log in with the same MyAxis account as used on the local site. Select the remote site, type in the site password and press Enter. You should now be connected to the site. your cameras and router up manually.
How do I connect my Axis camera to my computer?
Configuring an Axis CameraConnect the camera. Connect the Axis camera to the computer using an Ethernet cable. ... Configure computer IP address. Set your computer's IP address to 192.168. ... Launch the Setup Axis Camera Tool. ... Setup the Camera. ... Manual Camera Configuration. ... Setup Page. ... Configure Users. ... Configure Image Settings.More items...•
What port does Axis companion use?
For AXIS Companion 3 and AXIS Camera Station: The network needs to allow outbound traffic on ports 80 and 443 for Secure Remote Access to work.
How do I find the IP address of my axis camera?
Discovering Your Axis Camera With Your Room Alert Account To navigate to the camera's Device Details page, select Devices in the navigation bar to the left in your Room Alert Account, and then select your camera from the device list. You may find the unit's IP address listed under Local IP.
What is the default IP address of AXIS Camera?
192.168.0.90The default IP address for the Axis cameras and video encoders is 192.168. 0.90.
How do I connect my security camera to my laptop?
you need to prepare the camera's power adapter and a network cable.Get your security camera charged. ... Use the network cable to connect to the camera and the computer. ... Scan and find out the security camera's IP address on the computer. ... Change the computer's IP address to the same network prefix of the IP camera.
How can I access my CCTV on my laptop?
Security Camera Live Feed via Web BrowserFind your security camera's IP address.Open a browser of your choice and type in the IP address.Enter login information.Find the HTTP port number used by the cameras and change the port number.Reboot the security camera so you can save the changes.More items...•
What is the default username and password for Axis cameras?
Axis: Traditionally root/pass, new Axis cameras require password creation during first login (note that root/pass may be used for ONVIF access, but logging into the camera requires root password creation) Basler: admin/admin.
What port does ONVIF use?
By default, communication between ONVIF clients and the Milestone Open Network Bridge server uses the following ports: ONVIF port 580. ONVIF clients use this port to submit requests for video streams. RTSP port 554.
What protocol do Axis cameras use?
AXIS Camera Station Clients to serverPortNumberProtocolMain HTTP port and HTTP streaming port55752TCPMain TCP port55754TCPSSDP web server port55755TCPAPI web server port55756TCP3 more rows
How do I view axis camera recordings?
Playback recordingsGo to the Recording tab.In the timeline of the camera, use the mouse wheel to zoom in and out and drag the timeline to make the marker pointing at your desired position.To start playing the recording from the desired position, click .
What is the default username and password for Axis cameras?
Axis: Traditionally root/pass, new Axis cameras require password creation during first login (note that root/pass may be used for ONVIF access, but logging into the camera requires root password creation) Basler: admin/admin.
What is Axis video scene provider?
AXIS Video Hosting System (AVHS) is a unique solution where Axis' Hosting Providers, together with Axis' wide range of network cameras, enable a service provider to offer its customer a video monitor ing service over the Internet. This solution allows alarm monitoring centers to establish a recurring revenue stream.
What is Axis companion?
AXIS Companion video management software is designed and validated to perfectly match Axis products and features. A tight integration of network cameras, audio and door stations ensure you will get the most out of your surveillance system. Our solutions is easily adapted to your business, and seamlessly expand with your needs. Because when your business grows, so should your security solution.
How many cameras can Axis Companion recorder connect to?
AXIS Companion VMS combined with AXIS S3008 Recorder connects and power up to eight cameras and can be up and running with just a few clicks. The solution can easily be scaled up from providing surveillance for a single site, to provide surveillance for multiple sites and whole national chains.
Is Axis Companion video management software easy to use?
AXIS Companion video management software is simple to set up. And even simpler to use. Not only that, it gives you effortless control from anywhere.
Can images be recorded on Axis surveillance card?
Images can also be recorded onto an AXIS Surveillance Card in each camera. Axis offers a wide range of high endurance AXIS Surveillance Cards optimized for surveillance. The cameras are powered over the network, eliminating the need for separate power cables. This reduces cost and simplifies the installation
What happens when a camera makes an outbound connection through the router?
Each time a client or a camera makes an outbound connection through the router, the router will give that connection a random external port which is used for hole punching. It is not possible to predict which port will be used.
Does P2P work with proxy?
Connection using Web proxy/4G: P2P will not work and communication is relayed through the mediator servers.
Does Axis require authentication?
AXIS Secure Remote Access does not support proxy that requires authentication. A possible workaround could be to allow cameras (AXIS Companion) and AXIS Camera Station server (AXIS Camera Station) to bypass authentication. Each time a client or a camera makes an outbound connection through the router, the router will give ...
How to download Axis companion app?
Go to axis.com/products/axis-companion and click Download to download the AXIS Companion desktop app for Windows.
What is push to talk in Axis companion?
In AXIS Companion, a push-to-talk function makes it possible to send live announcements to one or several speakers.
How to use corridor format in Axis?
Adjust the camera or its lens to a vertical field of view. In AXIS Companion, go to > Cameras. On the row of the camera you want to adjust, click > Image settings.
What is Axis Mobile Streaming?
Axis Mobile Streaming is activated when there is only one High profile active and the resolution is set for HD (1280x720) or above. Selecting Axis Mobile Streaming slightly increases storage usage. When playing recordings, only those recorded with Axis Mobile Streaming enabled can toggle between High and Low.
Can Axis companion send notification?
You can make AXIS Companion send a notification to your mobile app when certain types of motion occur in a camera view.
Can Axis Companion version 3 be hard reset?
Any device that was used in AXIS Companion version 3, must be hard reset or restored before it can be used in AXIS Companion version 4.
Can you use Axis Companion app?
You can use the AXIS Companion mobile app to set up your system and control it from anywhere. Real-time alert notifications keep you aware of any suspicious activity. You can also view and export video recordings.
What to do if Axis unit does not work?
If your unit still does not work as expected, contact Axis Online Helpdesk to obtain assistance from an Axis technical support engineer.
What ports does Axis use?
Make sure the ports 55752 (HTTP) and 55754 (TCP) AXIS Camera Station uses are opened on the server (and router if any), see this FAQ for more information.
What is troubleshooting a system integrator?
It will help you as a system integrator, to help your customer if needed. Troubleshooting is a form of solving problems. In short, the process begins by trying to identify the symptoms of the problem. Then you isolate the part or parts that may be causing the issue.
Where is ACS.FDB located?
Before upgrade, back up ACS.FDB, ACS_LOGS.FDB, and ACS_RECORDINGS.FDB, located in C:ProgramDataAxis CommunicationsAXIS Camera Station Server and copy it to somewhere else.
Can client connect to server AXIS?
Client cannot connect to the server. The client is not able to connect to the server and error message is displayed. Verify that the OS is supported. Check the AXIS Camera Station release note for a full list of supported OS. For example, Home edition would not work since it does not support Windows Authentication.
Can you play video on Axis camera station?
No video stream can be played in AXIS Camera Station although other functions work fine.
Can you report hardware on remote desktop?
Observe that generating a system report via remote desktop will retrieve hardware information from the computer where remote desktop is being used. Avoid remote desktop if possible.