Remote-access Guide

axis companion enable remote access

by Nelda Carter Published 2 years ago Updated 1 year ago
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To use Axis Secure Remote Access in AXIS Companion, you must have a MyAxis account. The MyAxis account organizes your sites and devices and makes them accessible from different clients. It is also possible to share sites with other MyAxis users by inviting them (applicable from version 4 of AXIS Companion)2.

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And selects access secure remote access insert your my access account and your password. Click applyMoreAnd selects access secure remote access insert your my access account and your password. Click apply you can then enable secure remote access once secure remote access has been enabled on the server.

Full Answer

What is axis secure remote access technology?

With Axis Secure Remote Access technology, you can control your cameras from anywhere, and view and export recorded footage, going back for a month or even more. Also, thanks to the flexible user management it's also easy to control what different users have access to in the system.

How do I connect to an Axis Device Manager server?

Start AXIS Device Manager. If the server is on the network, select Remote server and select a server from the drop-down list or enter the IP address or DNS address in the Remote server field. If the server is running locally on the computer, select This computer.

What are the Port requirements for Axis companion/server?

Server side: Cameras (AXIS Companion)/server (AXIS Camera Station) need to be able to get out on Port 80 & 443 (outbound) Connection using Web proxy/4G: P2P will not work and communication is relayed through the mediator servers.

How do I install the Axis companion desktop app?

Install the desktop app Go to axis.com/products/axis-companion and click Download to download the AXIS Companion desktop app for Windows. Sign in using your MyAxis account. Read the license agreement, and select one of the alternatives to proceed.

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How do I access my axis camera remotely?

To access your site from a remote location open up AXIS Camera Companion 2.0 and log in with the same MyAxis account as used on the local site. Select the remote site, type in the site password and press Enter. You should now be connected to the site. your cameras and router up manually.

How do I set my axis companion?

Connect your desktop app to a door stationIn the AXIS Companion desktop app, go to. > Cameras.Click Add devices and add the door station. You can now answer the door station with your AXIS Companion desktop app.

How do I connect my axis camera to my station?

Connect from the mobile app Open the AXIS Camera Station mobile app. 2. Click Add system and enter the local IP or local server name.

What ports does Axis companion use?

For AXIS Companion 3 and AXIS Camera Station: The network needs to allow outbound traffic on ports 80 and 443 for Secure Remote Access to work.

How do I connect to my Axis camera IP?

Configuring an Axis CameraConnect the camera. Connect the Axis camera to the computer using an Ethernet cable. ... Configure computer IP address. Set your computer's IP address to 192.168. ... Launch the Setup Axis Camera Tool. ... Setup the Camera. ... Manual Camera Configuration. ... Setup Page. ... Configure Users. ... Configure Image Settings.More items...•

How do I reset my Axis companion?

To perform a factory reset, do the following:Power down the camera. ... Hold down the control button, and with the button held down connect the power. ... Keep the CTRL button held down until the LEDs on the front of the camera displays amber (this could take up to 15 seconds).More items...•

What is the default IP for Axis Camera?

192.168.0.90The default IP address for the Axis cameras and video encoders is 192.168. 0.90. More information can be looked up here.

What is Axis Camera default password?

root/passAxis: Traditionally root/pass, new Axis cameras require password creation during first login (note that root/pass may be used for ONVIF access, but logging into the camera requires root password creation) Basler: admin/admin.

Is AXIS Camera Station free?

Axis Camera Station One is a FREE software solution for the simultaneous viewing and recording of high-quality H. 264, MPEG-4 and Motion JPEG video from a single surveillance camera.

What protocol do Axis cameras use?

AXIS Camera Station Clients to serverPortNumberProtocolMain HTTP port and HTTP streaming port55752TCPMain TCP port55754TCPSSDP web server port55755TCPAPI web server port55756TCP3 more rows

What port does ONVIF use?

By default, communication between ONVIF clients and the Milestone Open Network Bridge server uses the following ports: ONVIF port 580. ONVIF clients use this port to submit requests for video streams. RTSP port 554.

How do I view axis camera recordings?

Playback recordingsGo to the Recording tab.In the timeline of the camera, use the mouse wheel to zoom in and out and drag the timeline to make the marker pointing at your desired position.To start playing the recording from the desired position, click .

What is the default IP for Axis Camera?

192.168.0.90The default IP address for the Axis cameras and video encoders is 192.168. 0.90. More information can be looked up here.

What is Axis default password?

The default username for your Axis router is root. The default password is pass.

Is Axis companion free?

The Axis Companion application is free, easy to use and makes CCTV simple. With no need for network or router configuration, it's never been easier to get your CCTV system up and running – all from your mobile device, no PC needed.

What is Axis Camera default password?

root/passAxis: Traditionally root/pass, new Axis cameras require password creation during first login (note that root/pass may be used for ONVIF access, but logging into the camera requires root password creation) Basler: admin/admin.

Axis solution to remote access

Axis Secure Remote Access is a technology that makes it possible for a smartphone or PC client to access Axis network cameras when the client and the cameras are located on different local networks. Connecting to remote cameras can be a challenge, especially when the cameras are located behind routers or firewalls.

Easy to setup

Axis Secure Remote Access significantly simplifies the installation of remote access to surveillance systems. Once enabled it is automatically configured and removes the need of manual port-forwarding and router configuration.

How it works

Using external mediator servers that are hosted or controlled by Axis, a client and a camera can find each other and establish a secure peer-to-peer connection. As a fallback when direct communication cannot be established the communication is relayed through the mediator servers.

Secure communication

Secure communication is in the core of Axis Secure Remote Access. The technology uses multiple levels of authentication to establish an encrypted communication between a client and the cameras in the surveillance system.

Availability

Axis Secure Remote Access is supported by multiple mediator servers. The redundant environment also secures the availability of the system.

What happens when a camera makes an outbound connection through the router?

Each time a client or a camera makes an outbound connection through the router, the router will give that connection a random external port which is used for hole punching. It is not possible to predict which port will be used.

Does P2P work with proxy?

Connection using Web proxy/4G: P2P will not work and communication is relayed through the mediator servers.

Does Axis require authentication?

AXIS Secure Remote Access does not support proxy that requires authentication. A possible workaround could be to allow cameras (AXIS Companion) and AXIS Camera Station server (AXIS Camera Station) to bypass authentication. Each time a client or a camera makes an outbound connection through the router, the router will give ...

How to download Axis companion app?

Go to axis.com/products/axis-companion and click Download to download the AXIS Companion desktop app for Windows.

Where to register my axis account?

Register a MyAxis account at axis.com/my-axis/login.

How to use corridor format in Axis?

Adjust the camera or its lens to a vertical field of view. In AXIS Companion, go to > Cameras. On the row of the camera you want to adjust, click > Image settings.

What is push to talk in Axis companion?

In AXIS Companion, a push-to-talk function makes it possible to send live announcements to one or several speakers.

What is Axis Mobile Streaming?

Axis Mobile Streaming is activated when there is only one High profile active and the resolution is set for HD (1280x720) or above. Selecting Axis Mobile Streaming slightly increases storage usage. When playing recordings, only those recorded with Axis Mobile Streaming enabled can toggle between High and Low.

Can Axis companion send notification?

You can make AXIS Companion send a notification to your mobile app when certain types of motion occur in a camera view.

Can Axis Companion version 3 be hard reset?

Any device that was used in AXIS Companion version 3, must be hard reset or restored before it can be used in AXIS Companion version 4.

How to connect to Axis server?

To connect to a server, go to Main menu > Servers > New connection: If the server is on the network, select Remote server and select a server from the drop-down list or enter the IP address or DNS address in the Remote server field.

How to manage devices in Axis?

In AXIS Device Manager, go to Device manager > Manage devices.

How to log in as current user?

To log in as the current Windows user, click Log in . If you clear Log on as current user you need to enter a username and password in the next step. Add devices: AXIS Device Manager automatically searches for Axis devices on the network and adds them to the list of devices.

What is the Axis password?

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations. To protect your data we strongly recommend that you: Use a password with at least 8 characters, preferably created by a password generator.

What is an axis device?

Axis devices are designed to be used on an Ethernet network. To access the device’s webpage you need an IP address. Most networks have a DHCP server that automatically assigns IP addresses to connected devices.

What is Axis Device Manager?

AXIS Device Manager automatically searches for Axis devices on the network and adds them to the list of devices.

How to assign IP address to device?

Right-click the device in the list and select Assign new IP address to selected device. Enter an available IP address and click Assign. To access the device from a browser, double-click the name in the list.

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