Remote-access Guide

axis secure remote access down

by Mrs. Vernie Dickens MD Published 3 years ago Updated 2 years ago
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For security reasons, Axis does not recommend devices to be exposed on the internet. On March 31 we will therefore close down the possibility to register new devices on AXIS Internet Dynamic DNS Service (Axiscam.net), with the plan that the full service will be closed down by the end of 2020.

Full Answer

How to configure axis secure remote access for the axis camera station?

From the same network as the server, log on to the AXIS Camera Station server with an administrator user. 2. Go to Configuration> Connected services> Axis Secure Remote Access.

Is there a way to bypass authentication for Axis cameras?

A possible workaround could be to allow cameras (AXIS Companion) and AXIS Camera Station server (AXIS Camera Station) to bypass authentication. Each time a client or a camera makes an outbound connection through the router, the router will give that connection a random external port which is used for hole punching.

How do I add a user to the axis camera station?

Open AXIS Camera Station client and log in to the server with the current user. 2. Go to Configuration> Security> User permissions. 3. In the bottom right of the window, click Add.

How do I configure the Windows Firewall for axis camera station?

Configure the firewall on the server During the installation, AXIS Camera Station automatically configures the Windows firewall exceptions for incoming traffic used by AXIS Camera Station. If you use a third-party firewall, you might have to request for a similar set of exceptions to be added to the configuration.

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How do I access my axis camera remotely?

To access your site from a remote location open up AXIS Camera Companion 2.0 and log in with the same MyAxis account as used on the local site. Select the remote site, type in the site password and press Enter. You should now be connected to the site. your cameras and router up manually.

How do I troubleshoot my axis camera?

2.1 No powerVerify that the PoE switch is providing enough power.Try a different cable and different port on the switch/midspan.Try another PoE device in the same port.Check whether the camera powers up from a power supply, then connect to a non-PoE switch.Check the network port for physical damage.

What is AXIS Camera default password?

root/passAxis: Traditionally root/pass, new Axis cameras require password creation during first login (note that root/pass may be used for ONVIF access, but logging into the camera requires root password creation) Basler: admin/admin.

What port does Axis companion use?

For AXIS Companion 3 and AXIS Camera Station: The network needs to allow outbound traffic on ports 80 and 443 for Secure Remote Access to work.

How do I find the IP address of my axis camera?

To navigate to the camera's Device Details page, select Devices in the navigation bar to the left in your Room Alert Account, and then select your camera from the device list. You may find the unit's IP address listed under Local IP.

What is the default IP for AXIS camera?

192.168.0.90The default IP address for the Axis cameras and video encoders is 192.168. 0.90. More information can be looked up here.

How do I reset my security camera password?

1:084:22How to Reset the Password on your IP Security Camera or RecorderYouTubeStart of suggested clipEnd of suggested clipStart by right-clicking the screen and clicking main menu to bring up the login dialog prompt. IfMoreStart by right-clicking the screen and clicking main menu to bring up the login dialog prompt. If you are prompted with a pattern login. Click forgot pattern to switch to the password. Screen.

How do I find my IP camera username and password?

What should I do if I forget the username and password for my IP Camera? By default, the IP Camera's administrator password is admin. And you can change the password on User Management page. If you forget the password, the only way is to reset the IP Camera to factory default setting via hardware reset button.

What is the IP camera activation password?

In earlier versions of the firmware (to version 5.3. 0) IP cameras HIKVISION supplied to IP address 192.0. 0.64 and the default password is 12345.

How do I view axis camera recordings?

Playback recordingsGo to the Recording tab.In the timeline of the camera, use the mouse wheel to zoom in and out and drag the timeline to make the marker pointing at your desired position.To start playing the recording from the desired position, click .

What port does ONVIF use?

By default, communication between ONVIF clients and the Milestone Open Network Bridge server uses the following ports: ONVIF port 580. ONVIF clients use this port to submit requests for video streams. RTSP port 554.

How do I add axis companion to my website?

You can read the Migration Guide (available on the support web page) for more information.Start the AXIS Companion desktop app.Sign in with your MyAxis account.Click Get started.Name your site and enter your company name.Click Next.Select the devices you want to add to your site.More items...

How do I reset my axis camera?

Axis Factory ResetDisconnect the camera from the power supply and ethernet.Remove the four screws securing the rear cover and remove it.Keep the Control button pressed while you restore the power supply.Hold down the button for about 15 seconds until the status LED is yellow flashing.Release the Control Button.

Is Axis Camera Station free?

Axis Camera Station One is a FREE software solution for the simultaneous viewing and recording of high-quality H. 264, MPEG-4 and Motion JPEG video from a single surveillance camera.

What is Axis Security?

Axis Security is helping organizations meet the needs of employees, partners, and vendors who require secure access to critical business applications anywhere, anytime.

What is Axis application access cloud?

Axis Application Access Cloud is a scalable, enterprise-grade service that delivers brokered easy-to-use zero-trust access to business apps and resources for all employees everywhere. It can be deployed in minutes without making network changes or installing client software. A centralized cloud console manages all users, apps, and policies. Unlike network layer solutions, Axis offers full visibility and granular control over user activities at the application level. Axis further protects applications from attack by isolating them from users, endpoints, networks and the Internet.

What is global cloud security?

Global cloud security service scales with demand and integrates with existing security to extend Zero Trust policies and automate management.

Can VPNs be used for forced home?

Forced home, employees need easy access to critical applications and resources, wherever they are, to keep the business going, right now. VPNs can’t meet the moment. Their hardware won’t scale to instantly support all employees. They are complex to deploy and fragile to maintain. In the best of times VPNs are inconvenient to use, expensive to manage, grant excessive access, leave you blind to application activity, and expose resources to attacks.

What happens when a camera makes an outbound connection through the router?

Each time a client or a camera makes an outbound connection through the router, the router will give that connection a random external port which is used for hole punching. It is not possible to predict which port will be used.

Does P2P work with proxy?

Connection using Web proxy/4G: P2P will not work and communication is relayed through the mediator servers.

Does Axis require authentication?

AXIS Secure Remote Access does not support proxy that requires authentication. A possible workaround could be to allow cameras (AXIS Companion) and AXIS Camera Station server (AXIS Camera Station) to bypass authentication. Each time a client or a camera makes an outbound connection through the router, the router will give ...

What is Axis Security?

Axis Security is helping organizations meet the needs of employees, partners, and vendors who require secure access to critical business applications anywhere, anytime.

What is Axis Application Access Cloud?

Axis Application Access Cloud instantly , simply and safely extends application access to partners and third parties securely enabling them anywhere. It protects the enterprise by enforcing granular controls over user access permissions and isolating applications from users, networks, and the Internet while brokering and sanitizing user requests. Deployment is lightning fast with no network changes, agentless, and a central cloud console manages it all easily through centralized policies.

What is Axis companion?

AXIS Companion video management software is designed and validated to perfectly match Axis products and features. A tight integration of network cameras, audio and door stations ensure you will get the most out of your surveillance system. Our solutions is easily adapted to your business, and seamlessly expand with your needs. Because when your business grows, so should your security solution.

How many cameras can Axis Companion recorder connect to?

AXIS Companion VMS combined with AXIS S3008 Recorder connects and power up to eight cameras and can be up and running with just a few clicks. The solution can easily be scaled up from providing surveillance for a single site, to provide surveillance for multiple sites and whole national chains.

Is Axis Companion video management software easy to use?

AXIS Companion video management software is simple to set up. And even simpler to use. Not only that, it gives you effortless control from anywhere.

Can images be recorded on Axis surveillance card?

Images can also be recorded onto an AXIS Surveillance Card in each camera. Axis offers a wide range of high endurance AXIS Surveillance Cards optimized for surveillance. The cameras are powered over the network, eliminating the need for separate power cables. This reduces cost and simplifies the installation

How to view Axis camera station?

1. Open the AXIS Camera Station Windows app. 2. Select Remote server. 3. Select a server in the list or type the IP address of the AXIS Camera Station server. If Simple Service Discovery Protocol (SSDP) is allowed on the local network you can expand the dropdown list to view all local servers.

How to add camera station to Axis server?

2. Go to Configuration> Security> User permissions. 3. In the bottom right of the window, click Add.

What is the default port for Axis Camera Station?

If you run more than one server on the same network requiring port mapping, you must change the AXIS Camera Station default port (55752) . Each server must have a unique port.

Does Axis Camera Station use firewall?

During the installation, AXIS Camera Station automatically configures the Windows firewall exceptions for incoming traffic used by AXIS Camera Station. If you use a third-party firewall, you might have to request for a similar set of exceptions to be added to the configuration. In most cases only the “Inbound” port range of 55752 to 55757 requires an exception.

Does Axis take responsibility for a configuration?

Please note that AXIS doesn’t take any responsibility for how this configuration may affect your system. If the modification fails or if you get other unexpected results, you may have to restore the settings to default.

Can Axis camera station be used on domain?

AXIS Camera Station allows you to use both local Windows and domain users and user groups. If you use a domain setup, you must join the server to the domain. Your IT department might have to help you with this

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