Remote-access Guide

azure remote access to the server is not enabled

by Alda Bergnaum Published 2 years ago Updated 2 years ago
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Remote access to the server is not enabled. The remote Computer is turned off. The remote computer is not available on the network. Make sure the remote computer is turned on and connected to the network, and that remote access is enabled. When you check the screenshot in the Boot diagnostics in the Azure portal, you see the VM boots normally and waits for credentials in the login screen. Cause

Full Answer

Why can't I connect to the Azure Remote Desktop?

While connecting to the Azure virtual machine, I got the below error message Remote desktop cannot connect to the remote computer for one of these reasons: 1-Remote Access to the server is not enabled. 2-The remote computer is turned off. 3-The remote computer is not available on the network.

How to enable remote access on Azure virtual machine?

Make sure the remote computer is turned on and connected to the network, and that remote access is enabled. When you check the screenshot in the Boot diagnostics in the Azure portal, you see the VM boots normally and waits for credentials in the login screen. The VM has a static IP address that's defined on the network interface within Windows.

Why can’t I connect to my Azure VM?

Thank you. The Remote Desktop Protocol (RDP) connection to your Windows-based Azure virtual machine (VM) can fail for various reasons, leaving you unable to access your VM. The issue can be with the Remote Desktop service on the VM, the network connection, or the Remote Desktop client on your host computer.

Why is the remote server not available on the network?

The remote server is turned off. The remote computer is not available on the network. You may need to include the public profile in the setting that allows Remote Desktop through the virtual machine's firewall. You will need to adjust the firewall setting in the Control Panel of the tenant's virtual machine using Virtual Machine Manager.

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How do I enable remote access to my Azure server?

Configure Remote Desktop from the Azure portalClick Cloud Services, select the name of the cloud service, and then select Remote Desktop.Choose whether you want to enable Remote Desktop for an individual role or for all roles, then change the value of the switcher to Enabled.More items...•

How do I enable RDP access to Azure VM?

To enable the RDP port in an NSG, follow these steps:Sign in to the Azure portal.In Virtual Machines, select the VM that has the problem.In Settings, select Networking.In Inbound port rules, check whether the port for RDP is set correctly. The following is an example of the configuration: Priority: 300.

Can't RDP to Azure server?

If you still cannot connect, try the next step.Reset your RDP connection. ... Verify Network Security Group rules. ... Reset user credentials. ... Restart your VM. ... Redeploy your VM. ... Verify routing. ... Ensure that any on-premises firewall, or firewall on your computer, allows outbound TCP 3389 traffic to Azure.

Is RDP enabled by default in Azure VM?

By default, every Azure virtual machine has RDP (Remote Desktop Protocol), port 3389 enabled, and allows any RDP connection from any IP in the world.

How do I enable RDP in PowerShell?

If you're just trying to enable RDP for remote admin connections, here's how to do it.Type SystemPropertiesRemote.exe in a command or PowerShell window.In the System Properties dialog, select Allow remote connections to this computer. ... [Optional] Administrators have remote desktop access by default.

How do I set up an Azure RDP?

Connect to virtual machineOn the overview page for your virtual machine, select the Connect > RDP.In the Connect with RDP page, keep the default options to connect by IP address, over port 3389, and click Download RDP file.Open the downloaded RDP file and click Connect when prompted.More items...•

How do I connect to Azure VM without RDP?

Azure Bastion is a solution that we can use to access Azure VM securely without the use of public IP addresses or VPN connectivity. This is similar to using a jump-server to connect to resources in the remote network but instead of the traditional RDP method, it is using browser-based secure HTTP connectivity.

How do I access Azure Virtual Desktop?

In a browser, navigate to the Azure Virtual Desktop web client at https://client.wvd.microsoft.com/webclient/index.html and sign in with your user account.

How do I reset my Azure Remote Desktop?

Reset by using the Azure portalSelect your Windows VM and then select Reset password under Help. The Reset password window is displayed.Select Reset password, enter a username and a password, and then select Update.Try connecting to your VM again.

What is RDP in Azure?

So when you need to connect to your Azure Virtual Machines to manage them, there are a range of security and connectivity issues. Remote Desktop Protocol (RDP) is well-known and commonly used to access remote computers and servers.

How do I make an Azure VM accessible from outside?

Azure Bastion host. Arguably, the preferred way to access Azure VM from outside is the Azure Bastion host PaaS service. ... Virtual Private Network (VPN) connection. VPN connections have been around for decades now. ... Public IP Address. The final option, which isn't recommended is using public IP addresses.

How do I connect to Azure VM without RDP?

Azure Bastion is a solution that we can use to access Azure VM securely without the use of public IP addresses or VPN connectivity. This is similar to using a jump-server to connect to resources in the remote network but instead of the traditional RDP method, it is using browser-based secure HTTP connectivity.

What is RDP in Azure?

So when you need to connect to your Azure Virtual Machines to manage them, there are a range of security and connectivity issues. Remote Desktop Protocol (RDP) is well-known and commonly used to access remote computers and servers.

How do I connect to Azure VM?

Step- 1: Select your virtual machine in azure portal, Go to the Overview tab and click on “Connect” button. Then click on RDP option from there. Step- 2: Now you can able to see the IP address and port number of your VM.

How do I add Azure AD user to Remote Desktop group?

Using PowerShell add Azure AD user to RD users group In the computer properties, under Remote Desktop, select users who can access this PC remotely. This will load the Remote Desktop Users window, and now you should see the Azure AD user account that you added.

What is Azure Cloud Services?

Azure Cloud Services (extended support) is a new Azure Resource Manager based deployment model for the Azure Cloud Services product . With this change, Azure Cloud Services running on the Azure Service Manager based deployment model have been renamed as Cloud Services (classic) and all new deployments should use Cloud Services (extended support).

How to prevent restarting remote desktop?

To prevent a reboot, the certificate used to encrypt the password must be installed on the role. To prevent a restart, upload a certificate for the cloud service and then return to this dialog.

Why use remote desktop?

You can use a Remote Desktop connection to troubleshoot and diagnose problems with your application while it is running. You can enable a Remote Desktop connection in your role during development by including the Remote Desktop modules in your service definition or you can choose to enable Remote Desktop through the Remote Desktop Extension.

Can you use Remote Desktop Extension on Azure?

The Azure portal uses the Remote Desktop Extension approach so you can enable Remote Desktop even after the application is deployed. The Remote Desktop settings for your cloud service allows you to enable Remote Desktop, change the local Administrator account used to connect to the virtual machines, the certificate used in authentication and set the expiration date.

How to contact Azure support?

Alternatively, you can file an Azure support incident. Go to the Azure support site and select Get Support .

Why is my remote session disconnected?

The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license.

What to do if you are still encountering RDP issues?

If you are still encountering RDP issues, you can open a support request or read more detailed RDP troubleshooting concepts and steps.

How to reset RDP credentials?

You reset the user credentials and the RDP configuration by using the Set-AzVMAccessExtension PowerShell cmdlet. In the following examples, myVMAccessExtension is a name that you specify as part of the process. If you have previously worked with the VMAccessAgent, you can get the name of the existing extension by using Get-AzVM -ResourceGroupName "myResourceGroup" -Name "myVM" to check the properties of the VM. To view the name, look under the 'Extensions' section of the output.

What port is RDP on VM?

This troubleshooting step verifies that you have a rule in your Network Security Group to permit RDP traffic. The default port for RDP is TCP port 3389. A rule to permit RDP traffic may not be created automatically when you create your VM.

What does reset RDP do?

Reset your RDP connection. This troubleshooting step resets the RDP configuration when Remote Connections are disabled or Windows Firewall rules are blocking RDP, for example.

What port do you use to allow RDP traffic?

If you do not have a rule that allows RDP traffic, create a Network Security Group rule. Allow TCP port 3389.

What port does VM for Secure Web use?

Of course, if you use that VM for Secure Web (which works on 443) you have to chose another port number.

What is RDP port 3389)?

RDP port (3389) is widely blocked from network administrators of most corporations. What you need to do is either of: Talking with your network administrator at work and ask for permission to use RDP port to connect to your Azure Virtual Machine. Configure different public port for the RDP Endpoint.

How to allow apps through firewall?

In Control Panel, click System and Security->Windows Firewall->Allow an App or Feature through Windows Firewall.

How to Fix "Remote access to the server is not enabled" on Windows 11

Remote Desktop (RDP) is a Windows feature that allows users to remotely connect and use other computers. If you're experiencing the "Remote access to the server is not enabled" error when trying to connect to a remote desktop, read this article to fix it.

What Causes the "Remote access to the server is not enabled" Error?

This error may occur for several reasons, but the most common are outlined below.

Symptom

You cannot make an RDP connection to a VM in Azure because the RDP port is not opened in the network security group.

Solution

When you create a new VM, all traffic from the Internet is blocked by default.

Next steps

If the RDP port is already enabled in NSG, see Troubleshoot an RDP general error in Azure VM.

Symptoms

You cannot make an RDP connection a VM in Azure because the DHCP Client service is disabled in the VM. When you check the screenshot in the Boot diagnostics in the Azure portal, you see the VM boots normally and waits for credentials in the login screen. You remotely view the event logs in the VM by using Event Viewer.

Solution

Before you follow these steps, take a snapshot of the OS disk of the affected VM as a backup. For more information, see Snapshot a disk.

Use Serial control

Connect to Serial Console and open CMD instance . ). If the Serial Console is not enabled on your VM, see Reset network interface.

What are the reasons Remote Desktop connections to fail in Windows?

Below are few key reasons that might be responsible for the Remote Desktop connections to fail in Windows.

Why is my remote desktop not working?

You need to make sure your Network or Interconnection is working properly. If there will be an issue with your Network or Internet connection, you might get any issue while accessing your Remote Desktop Connection.

How to connect to remote desktop from Windows 10?

Type mstsc on your start menu and then click on the Remote Desktop Connection option.

What port is used to check Azure Virtual Machine connectivity?

One key advantage of using the Telnet client is, you can easily check the RDP port 3389 is open or not.

Why is my remote session disconnected?

You might get the error The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license while working with a virtual machine (VM).

How to check RDP status?

You can run the Get-RDPStatus.Ps1 script which is available here to verify the RDP connectivity status. You can quickly get the status of ping, FQDN, RDP ports, and RDP services, RDP status, RDP Settings, RDPwithNLA, etc.

Can't find computer name in remote desktop?

Remote Desktop can’t find the computer “name”. You might get the below error while trying to connect the virtual machine in Azure. The error is “ Remote Desktop can’t find the computer “name” “. To fix this, instead of this name you can use the DNS name configured for your virtual machine.

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