Remote-access Guide

bank of america remote access help desk

by Alivia Sanford Published 2 years ago Updated 2 years ago
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How does Bank of America remote deposit online work?

Remote Deposit Online allows your business to make deposits remotely using a bank scanner. Just scan paper checks from your place of business and send the images securely over the internet to Bank of America for deposit. What are the benefits of using Remote Deposit Online?

What are Bank of America employee resources at home?

Bank of America's employee resources at home allow you to stay connected to the programs, resources and benefits offered, even when away from your work computer. Available to U.S-based Bank of America employees.

Why work with Bank of America?

We believe in providing solutions to help you do this throughout your life. Because we value your relationship with us, our promise to you is to always listen to you, provide advice when you need it, and strive to exceed your expectations. Every one of us at Bank of America believes in this promise and strives to deliver on it each day.

How can I request a payment deferral from Bank of America?

Bank of America is offering support to our consumer and small business clients through our Client Assistance Program. For those who need help making credit card, vehicleand/or home loan payments, you can submit an online request for a payment deferral. Looking for information on the Economic Impact Payment for individuals and families?

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Can t log into Bank of America online?

Having problems signing in or resetting your Password? It's possible you're using a password manager or your browser has stored credentials that are no longer valid. While Bank of America can't prevent your browser from storing credentials, deleting your stored credentials should enable you to access your account.

How do I get my standard ID for Bank of America?

Simplified Sign On HelpClick on the "Get Standard ID" link here or on the Sign On page.For identification purposes, you will be prompted to enter your Social Security Number and Date of Birth.More items...

How do I log into Bank of America?

How To Log In to Your Bank of America Account From a ComputerGo to the Bank of America home page.Enter your online ID and passcode.Click “Sign In.”

How do I find my User ID and password?

To retrieve your User ID and Password, you can use the `Forgot Password` feature, follow these steps: Go to the website and click on Login. On the login pop-up click on the `Forgot Password` link. Enter your registered Email ID. You will receive list of all User IDs linked with the Email ID.More items...

Does Bank of America have 24/7 support?

Yes, Bank of America does have 24-hour credit card customer service. To contact BofA's live customer service representatives 24/7, call either (800) 732-9194 or the phone number listed on the back of your Bank of America credit card.

How do I talk to Bank of America customer service?

Contact usContact us.Schedule an appointment.Schedule an appointment.Call us.Phone number:844.375.7028.

Has Bank of America been hacked?

Hacktivists are taking credit for a data breach impacting Bank of America - an incident the hackers claim allowed them to access employee and executive data stored through a third party.

How do I log into Online Banking?

To log in to internet banking you will need your: 12-digit customer number OR your username. Security number....Where you log in to internet banking depends on the type of account you have:Log in to a Personal Bank Account.Log in to a Business Bank Account.Log in to a Commercial or Business Online Plus Bank Account.

What is a bank User ID?

Your User ID is either your account number or something that you created comprised of letters and numbers (e.g., JaneSmith123) when you enrolled.

How do I get a Bank of America Digital card?

Log into the Bank of America Mobile Banking app, access the Manage Card Settings page and select Get my Digital Card....On your mobile deviceLog in to the Mobile Banking app.Tap Alerts then Settings.Select your account and choose your alerts.

What is an online ID?

What is Online Identification? Online identification refers to any bit of information associated with a specific individual found on the internet. While online identification is most often connected with entire personal accounts, such as banking profiles, it can consist of any personally identifiable information.

How can I change my Bank of America ID?

0:001:09How to Change Your Bank of America Online ID - YouTubeYouTubeStart of suggested clipEnd of suggested clipOpen the website then sign in with your online id and password. Once you're signed in you will seeMoreOpen the website then sign in with your online id and password. Once you're signed in you will see several options at the upper part of the screen. Click on the option that says security.

What is Remote Deposit Online?

Remote Deposit Online allows your business to make deposits remotely using a bank scanner. Just scan paper checks from your place of business and s...

What are the benefits of using Remote Deposit Online?

This service gives you the flexibility to manage your business on your schedule. You can make unlimited deposits and enjoy later cutoff times witho...

Is there a fee for the Remote Deposit Online service?

Yes. The service costs $15 a month.

How much does a new scanner cost?

We will send you a Remote Deposit Online check scanner at no additional charge when you enroll. If you decide to discontinue service, the scanner w...

How many checks per month can I scan using Remote Deposit Online?

While it is possible to scan an unlimited amount of checks each month using this service, the ideal number is up to 125 per month.

Is there a dollar limit on these checks?

The daily deposit limit is $999,999.99.

Is there a fee to cancel the service?

You'll receive a 30-day free trial before your 24-month contract begins. If you choose to discontinue service during that 24-month period, a $250 c...

What is my trial period?

There is a 30-day trial period for you to test the service. On day 31, your 24-month contract will begin.

Can I have more than 1 user? Can I have more than 1 User ID?

No. At this time, the service can only support a single user with a single User ID. The business owner can assign a sub-user to make deposits, but...

What do I do with my checks after I make a deposit with Remote Deposit Online?

After you send check images using Remote Deposit Online, the endorsed deposited items must be safeguarded for a minimum of 14 calendar days from th...

We're here to help

In this challenging time, we continue to provide updates and support to our clients on our Client Resource Site.

Contact us

For the best ways to contact us about specific issues, please select a topic.

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We're here to help our clients during this uncertain time

Amid news about the coronavirus (COVID-19), we are committed to doing everything we can to meet our clients' banking and investing needs. We're here with the solutions, support, and advice they need to manage their personal finances and to navigate the volatility of the market. Learn more »

Welcome to Employee Resources at Home

Here, U.S.-based Bank of America employees can access a wide range of benefits and programs to support you and your family when away from a work computer. Use the navigation tabs on this page to explore information about Employee Resources at home. In the wrong place? Get information about Retiree Resources at Home

How to sync Safepass?

From the self-service homepage https://safepass.bankofamerica.com/sasuser/Home.do, select Synchronize Tokenfrom the Operations drop-down menu. Enter the information requested on the page and hit Submit. You will receive a confirmation message regarding the status of the synchronization.

What is OTP token?

OTP security tokens provide a second factor of user authentication for remote connectivity to either a Hosted Virtual Desktop (HVD) or specific Citrix-certified applications, also known as Xen Applications. The remote connection is established via the Citrix Access Gateway, and token users must have a Bank-issued standard User ID in order to utilize this service.

Is Bank of America a member of FDIC?

Bank of America, N.A. Member FDIC

Multiple check deposits

Deposit checks from almost anywhere with Small Business Remote Deposit Online.

Mobile Check Deposit

If you make less than 20 check deposits per month, you may also be interested in our Mobile Check Deposit service.

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