Remote-access Guide

barracuda remote access premium

by Misty Metz MD Published 3 years ago Updated 2 years ago
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Premium Remote Control Features

Remotely connect to any computer to install new software, troubleshoot issues, switch users, and more.

Services available with Barracuda RMM

The only way to deliver solid cybersecurity is to protect every layer of the business. Combining the right layers in an intuitive delivery platform ensures that you have superior protection on all fronts while eliminating complexity.

What is Barracuda Network Access Client?

Ideal for Home Office usage with Desktops. The Barracuda Network Access Client provides richer performance and functionality than standard IPsec client software. It provides centrally managed Network Access Control (NAC) and an advanced Personal Firewall. This enforces client health and security policies for remote users connecting to the corporate network.

What is a cudalaunch app?

CudaLaunch looks and feels the same on every platform and provides fast, Java-independent access to commonly used applications, regardless of whether it is hosted on-premises or in the cloud.

Premium Support Overview

Barracuda Premium Support ensures that your network is running at its peak performance by providing the highest level of 24/7 technical supports for mission-critical environments.

Support Services Provided

Barracuda Energize Updates provide Barracuda Networks products with protection against the latest internet threats and maintain the unit with malware updates.

Value-Added Services

Proactive Ticket Evaluation provides a dedicated Premium Support team to oversee the progress of open issues of your Barracuda Networks unit (s) to ensure quick resolution time. As support issue arise, the Premium Support team works closely with highly skilled technical engineers.

Ensure business continuity

Securely manage your remote workforce with instant provisioning of company or employee-owned devices and unmanaged contractor endpoints.

Mitigate risk with remote access

Mitigate breach risks with Zero Trust secure access. Deliver continuous verification of user and device identity and trust to reduce attack surface.

Enable remote work productivity

Empower employees with streamlined access, increased security and upgraded performance compared to traditional VPN technology.

Quick to deploy, easy to manage Zero Trust Network Access for your enterprise

Security starts with access. The CloudGen Access Zero Trust model establishes unparalleled access control across users and devices without the performance pitfalls of a traditional VPN. It provides remote, conditional, and contextual access to resources and reduces over-privileged access and associated third-party risks.

Secure contractor access to your business

Mitigate the risks associated with third-party access to your network with Zero Trust. Improve visibility into device and user activity and enable role-based access to applications and data. Deploy CloudGen Access and secure access to corporate resources, apps and workloads for your outsourcers, partners, contractors and post-M&A subsidiaries.

Accelerate DevOps and Kubernetes deployments

DevOps requires agility. CloudGen Access provides authorization, access management and workflow management for multi-cloud or hybrid IT environments. Connectionless mTLS technology means the days of connectivity slowing productivity are over.

Simplify compliance reporting

Meet SOC Type 2 and other compliance requirements with no extra work. CloudGen Access creates a clear system of record, delivering streamlined reports of system access across the organization. Manage, track, and verify the who, what, and when of privileged access in one product.

What is Barracuda Firewall Insights?

The Barracuda Firewall Insights subscription enables a CloudGen Firewall to stream data for statistical analytics to the Barracuda Firewall Insights Server.

What is ATP in Barracuda?

Enables ATP. Advanced Threat Protection (ATP) offers protection against advanced malware, zero-day exploits, and other targeted attacks beyond virus pattern detection. A malware subscription license is required. The number of files you can upload per hour and per month is limited, depending on your firewall model. The number of files scanned is counted in the Barracuda ATP Cloud. If the local counter on your Firewall is reset by reinstalling the system, the local counter will be out-of-sync for the rest of the month. Limits still apply.

How long are add-ons valid?

All add-on subscriptions are termed licenses and are valid for the time purchased until the expiration date is reached. Only active subscriptions guarantee the functionality of the subscribed add-on features. Before exceeding the expiration date, licenses must be renewed in order to guarantee the functionality of the purchased add-on features. All add-on subscriptions need at least an active Base and Energize Updates subscription to work properly.

Is Barracuda Energize mandatory?

This license is mandatory for every CloudGen Firewall for the first year. The following features are included with Barracuda Energize Updates:

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