Remote-access Guide

baylor st luke's remote access

by Drew Greenholt Published 2 years ago Updated 1 year ago
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Why Baylor St Luke’s Medical Center?

Baylor St. Luke’s also has three community emergency centers offering adult and pediatric care for the Greater Houston area. Rotations at Baylor St. Luke’s Medical Center provide extensive opportunities for medical and health professions students to work with its physician-educators in highly regarded programs.

How do I get remote access to mystluke's?

Remote Access to St. Luke's Install the Citrix Workspace App Citrix provides remote access to St. Luke’s applications and desktops—including myStLuke’s (Epic) and Office 365 apps—to all providers, employed and independent. The Citrix Workspace App provides the ability to launch and run the applications available in the Citrix portal.

Why choose Baylor transplant center?

The Transplant Center, one of the largest in the world, has performed more than 1,450 heart transplantations since 1975. Advanced treatment programs are available in orthopedics, oncology, urology, digestive disorders and neurosciences. Baylor trainees also gain experience within the internationally recognized liver transplant team.

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Do you have a patient portal?

MyChart serves as our patient portal. It allows you to communicate with your doctor, access test results, request prescription refills, and manage...

What insurances are accepted?

You can find a list of the insurances we accept here. This list is for references purposes only and is subject to change. It is recommended that yo...

What is the visitor policy?

You can access our visitor policy here.

How do I pay my bill?

You can pay your bill online by visiting this page. If you have questions or concerns about your bill, please call Patient Financial Services at 83...

Our offices are open and ready to provide care

We’ve taken several steps to make sure you’re safe when you come to our doctors’ offices.

Our Commitment to Patient Safety for In-Person Visits

We are now offering care through virtual visits on your telephone or computer, however, for certain types of visits, your physician may need to see you in his or her office to properly evaluate your condition.

Same or Next-Day Appointments

You can schedule online or via phone. Use our search tool and filter by specialty, location, and more to find a physician based on your needs.

Leading Medical Specialists

Our board-certified physicians and exceptional staff have access to the latest in technology and continue to advance the standards of healthcare.

Located Near You

Our experts are located throughout the Houston area and surrounding communities.

Healthcare

The medical staff at Baylor St. Luke’s includes full-time Baylor faculty members and advanced practice providers, as well as community physicians. Their excellence in patient care has earned the hospital recognition in a number of specialties.

Education

Rotations at Baylor St. Luke’s Medical Center provide extensive opportunities for medical and health professions students to work with its physician-educators in highly regarded programs.

Research

Baylor physicians conduct research at Baylor St. Luke’s Medical Center, including clinical trials to test whether a new drug, new prevention strategy, or new screening test is safe and effective in people. This may provide patients with early access to experimental treatments and other resources.

What is the number to call for a virtual visit?

Call to Schedule a Virtual Visit: 936-776-5347. If you are experiencing symptoms that could be COVID-19, you can get related information and contact our team through our live chat, located on the bottom right of your screen.

How to schedule a virtual clinic visit?

Step 1: Call to schedule your visit. Call 936-776-5347 to schedule your virtual clinic visit. When you call, we will ask for your Patient Portal information. A Patient Portal account is necessary for a virtual clinic visit. If you don’t already have an account, we will help you set one up.

What is virtual visit?

A virtual visit is an appointment with your provider during which live video is used. All aspects and quality of the visit are similar to an in-person visit, except you do not have to drive to the clinic.

How to do a virtual visit with Healow?

Arrive early to your appointment by logging into the healow app, Patient Portal, or clicking the provided link to your visit. Fill out any patient questionnaires and vitals if applicable (answers are not mandatory, but we encourage you to fill in what you can). Then, click “Proceed” to check your device’s ability to access the virtual visit. Click “Start TeleVisit” to enter the virtual waiting room until the provider arrives.

How It Works

You can now visit with a healthcare provider for non-urgent medical issues from the comfort of your home via your phone, tablet, or computer. For medical emergencies, please call 911.

Questions About Insurance?

Many aspects of your virtual clinic visit are similar to an in-person visit, including cost and copays, if applicable. Baylor St. Luke’s Medical Group accepts a wide selection of health insurance plans, and most payers cover virtual visits. For more information about insurance, including a list of accepted insurance plans, please click here.

Request Virtual Visit

Connect with our team for more information, and we'll guide you through your next steps.

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