Remote-access Guide

bc government remote access user guide

by Geoffrey Green Published 2 years ago Updated 2 years ago
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How do I establish a remote connection to the government network?

You can also establish a secure remote connection to the government network, such as a Virtual Private Network (VPN) or Desktop Terminal Service (DTS). This also allows you to access files saved to your network drives. For instructions, please read the Remote Access Services User Guide. Using your Email Account

What are remote access services?

Remote Access Services provide secure, cost-effective ways for mobile workers, telecommuters, and non-government customers on external networks to access the Shared Provincial Access Network for British Columbia (SPAN/BC).

What is remote access services (VPN)?

Guidelines Remote Access Services User Guide VIRTUAL PRIVATE NETWORK (VPN) OVERVIEW Remote Access Services provide secure, cost-effective ways for mobile workers, telecommuters, and non-government customers on external networks to access the Shared Provincial Access Network for British Columbia (SPAN/BC).

How do I set rules in government records service BC?

Government Records Service, Province of British Columbia Last revised: September 26, 2019 9:51 AM29 Working with Rules To set rules: f Click on the Rules button in the upper panel to open the drop-down menu. f Select Manage Rules and Alerts. f In the Rules tab, select Create Rule.

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What are the requirements for personal use of government issued devices?

Per the Appropriate Use Policy, reasonable personal use of government-issued IT device by employees is permitted as long as you follow these rules: f Your use of non-government email account on a government- issued device should be limited during work hours and must not interfere with your duties and responsibilities. f Any use of personal email for personal use while at work must be lawful, must not compromise the security of government IT resources or government information, and must not be used for personal financial gain. f The use of a government-issued computer, laptop, smartphone or other device must be consistent with the Standards of Conduct, whether that use is directly related to your employment duties or not.

When do you have to use your government email?

As an employee, you are required to use your government email when conducting government business (except in extenuating circumstances)

How to protect your IDIR password?

The appropriate use policy states that you must never share your IDIR password with anyone, including technical support or an administrative assistant. If you need to share your email or calendar with someone else, use the delegation features available in specific applications (e.g. Microsoft Outlook). You also need to be on the lookout for, and guard against, phishing attacks: unsolicited emails asking you to click on a link, open a document, or verify your personal information or account credentials. If an email looks suspicious, it is likely illegitimate and should be treated with caution, even if it appears to come from an official government source.

What is the principle of confidential information?

As a general principle, manage all confidential information on a “need-to-know” basis. Share only the right information with the right personfor the right purpose at the right time and in the right way.

Can I view my email remotely?

Viewing your email remotely using the Outlook Web App (i.e. https://summer.gov.bc.ca) on a non-government-issued device is sometimes necessary. However, using a personal or public device means that you need to take extra precautions to ensure that sensitive government information is secure. When using a personal or public device:

What is remote access portal?

The remote access portals save cookies and browser data on your device. Sometimes it may be necessary to clear this data to resolve an issue when trying to connect.

What is remote access in digital health?

Digital Health's Remote Access service provides authorized users with access to various Digital Health services through a secured Virtual Private Network (VPN) when connecting a device from an external network. Access to this service must be requested through formal intake by submitting a Remote Access Service (RAS) Request Form to Shared Health’s Service Desk. Please reference Appendix D: Work from Home Security Tips outlining important best practices.

How to remove cookies from Manitoba EHealth?

From the Privacy and Security Panel, go to the Cookies and Site Data section. Select Manage Data. Use the search tool to locate Manitoba-ehealth .ca cookies. Select the cookies, and click Remove Selected.

How to see cookies and site data?

At the top right, click More (three dots). Click the Settings. On the left hand side, open the Advanced menu. Select Privacy and Security settings and select the Site Settings. Then, select Cookies and Site Data, finally, select See all cookies and site data.

How to log off from shared health?

From your Shared Health Hosted Application page (if browser still open), select Log Off from the drop down menu located by your name in the top right hand side.

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