Enable capability for remote access
- On the BCM console, click Global Settings > Administrators.
- Click and administrator (must not be admin), and click Security Profile .
- In the Capabilities tab, ensure that the Remote Control capabilities are enabled.
Full Answer
How do I enable remote access in BCM?
Enable capability for remote access 1 On the BCM console, click Global Settings > Administrators. 2 Click and administrator (must not be admin), and click Security Profile . 3 In the Capabilities tab, ensure that the Remote Control capabilities are enabled.
How do I Remote Control BMC client management devices?
Only devices running on these OSes and installed with a BMC Client Management agent can be remote controlled. URL to access BCM server. Contact a BCM administrator. On the BCM console, click Global Settings > Administrators. Click and administrator (must not be admin), and click Security Profile .
How do I connect to a BCM server?
URL to access BCM server. Contact a BCM administrator. On the BCM console, click Global Settings > Administrators. Click and administrator (must not be admin), and click Security Profile . In the Capabilities tab, ensure that the Remote Control capabilities are enabled.
How do I connect to the BMC-Imprivata portal?
Open Pulse Secure on your computer and confirm that the BMC-Imprivata connection is available. If it is not, click the + icon and add a connection. Name the connection BMC-Imprivata and enter portal.bmc.org/imprivata as the connection URL.
How to enable remote access in BCM?
Enable capability for remote access. On the BCM console, click Global Settings > Administrators. Click and administrator (must not be admin), and click Security Profile . In the Capabilities tab, ensure that the Remote Control capabilities are enabled.
How to configure remote control settings?
To configure connection settings at an administrator-level, for all the remote control sessions, follow these steps: On the remote control browser, top right corner, click the administrator profile > Preferences. On the Preferences window, set the connection settings. Preferences.
How to start a remote session?
To start a remote control session, either double-click a device or Click next to a device. It is possible to remote control multiple devices at a time. To switch between multiple remote control sessions, click a device thumbnail to switch to that remote control session.
What is BCM 12.6?
In addition to the classic remote control feature through the BCM console, 12.6 release enables administrators to remote control devices through a web browser. This browser-based technology to remote control devices does not require you to run the BCM java console on the device.
What are the preferences for remote control?
Set preferences for remote control sessions - color depth, lock mouse and keyboard and so on. Preferences can be set at an administrator-level or for individual remote sessions.
Where is the administrator profile on remote control?
On the remote control browser, top right corner, click the administrator profile > Preferences
How long is the BMC client management video?
This BMC Client Management video (5 mins 37 secs) describes how to remotely control devices through a web browser.
How does BMC remote control work?
BMC Client Management remote control access permissions are assigned to the devices via the Security Profile of the administrator accessing the device. You can specify the access permissions either for static or for dynamic objects. As static objects the access is defined individually per device, for dynamic objects it is assigned to the result of the object, that is, to all members of a specific group or query.
When you try to access the Remote Manager functionalities to a client, will you be asked to provide the answer?
When you try to access the Remote Manager functionalities to a client you will be asked to provide the login and password to the remote computer to verify you have access permissions . You can provide the login as one of the following possibilities:
Can BMC access remote devices?
By default, any administrator with a valid BMC Client Management login can remotely access all devices in the network that he has access permissions to. You may, however, limit these accesses by requiring specific local access credentials to the remote devices. This can be configured via the Security tab of the System Variables node.
Prerequisite
The new macOS Mojave application security alert restricts the keyboard and mouse movements when using the Remote Control and Direct Access features. When you launch these features for the first time, a dialog displays asking for the access permission. To grant the access, proceed as follows:
Remote Manager Licenses
Contrary to the other BMC Client Management modules, the Remote Manager requires two different licenses:
Remote Manager capabilities and access rights
To be able to directly and remotely access devices an administrator needs specific capabilities and access rights for the different functionalities.