There could be a network problem that is causing the remote access to not work as intended. First, make sure that all WeMo devices are connected to a working 2.4GHz Wi-Fi network. We also suggest using Wi-Fi on your phone instead of mobile data.
Why can’t I connect my Wemo device to my Belkin router?
For instructions on how to set up WPA or WPA2 security on your Belkin wireless router, click here. If you are using an Apple® router, set it to the WPA2 security mode. Make sure your router’s Wi-Fi is set to broadcast or not hidden. Otherwise, your Wemo device may have difficulties connecting and maintaining a connection to it.
How to check if the Wemo device is connected to Wemo?
1 If you are not in your home, check if your mobile device is connected to a Wi-Fi and to the internet in your location. ... 2 Verify if the Wemo device is connected to your home Wi-Fi and if it is online. 3 Open the Wemo App on your mobile device and log in to your Wemo Account to check if the Wemo device is now detected in the app.
Why is my Wi-Fi not working on my Wemo?
Obstructions like walls, cabinets, and doors may interfere with your Wi-Fi connectivity. You should have at least two bars of Wi-Fi signal on your mobile device for the Wemo to work properly. For more troubleshooting tips on how to resolve an intermittent Wi-Fi connection, click here.
Which networks are not supported by Wemo?
For security reasons, Wemo is NOT supported by the following: 1. Enterprise networks 2. Café networks 3. Cellular hotspots 4. Networks using Chinese characters To know more, click here .
Why is my Wemo not connecting?
Make sure your router's Wi-Fi is set to broadcast or not hidden. Otherwise, your Wemo device may have difficulties connecting and maintaining a connection to it. Change your router's Wi-Fi channel to avoid interference with other routers in your area that possibly use the same Wi-Fi channel as yours.
Why are Wemo rules not working?
The rules are no longer working Turning the Wemo device OFF and ON using the Wemo app or just pressing the restart or reboot button will start the device back. Restarting it will often do the same thing but if the Wemo device cannot be easily reached, try turning it OFF and ON with the Wemo app.
How do I connect my Wemo remote?
Once you download the Wemo apps and you Wemo devices ready (LED Indicator flashing blue and orange), you can connect it to Wemo SSID, open the Wemo apps and follow the setup instruction. Once the setup is completed, you may be able to control you Wemo devices using your mobile apps.
Why is my Wemo device unresponsive?
If your Wemo Mini becomes unresponsive to the Wemo app or to manual controls, it is possible that it has crashed and will need a reboot. Rebooting your device is as easy as unplugging it and plugging it back in.
What happened to Wemo?
On June 30th 2020, Belkin officially discontinued the Wemo® NetCam line of products as well as all associated video services.
Can you control Wemo from anywhere?
CONTROL YOUR LIGHTS FROM ANYWHERE The Wemo Smart Light Switch allows you to control your lights from the wall, the Wemo app, or with your voice*.
What is Wemo remote access?
Remote Access is one of the useful features on your Wemo App which allows you to control your Wemo® devices even though you're away from home using your mobile device (smartphone or tablet).
Can Wemo work without Internet?
Can I use a Wemo Account without an active internet connection? No. A Wemo Account requires an active internet connection to function. As soon as your Wemo devices are linked with a Wemo Account, you will only be able to control them on a network with an active internet connection.
How do I reset my Wemo Wi-Fi?
How to Reset a Wemo PlugOpen the Wemo app.Tap Edit.Select the Wemo Smart Plug you want to reset.Tap Reset Options.Tap the reset option desired. You can choose from Clear Personalized Info, Change Wi-Fi, and Factory Restore.
How do you set WeMo rules?
This Rule lets you control your Wemo device to turn ON and OFF at a time you set. Tap a device, then select the function your device will do. Specify the scheduled times for the Rule by tapping under this section. START, ON or OFF – Toggle the button to specify a time or schedule at Sunrise or Sunset.
How do I reset my WeMo wall switch?
Restarting or resetting the WeMo Light Switch. manually.Resetting or restarting your WeMo Light Switch is easy with its dedicated Reset and Restart buttons. ... Press and hold the Restart and the Reset buttons together for five (5) clock seconds, then release. ... Set up and sync your WeMo Light Switch with the WeMo App.More items...
How do I delete a WeMo rule?
Option 1: Swipe the Rule to the left and tap Delete. Option 2: Tap on the Rule, then tap Delete Rule. The screen will load in a few moments and the Rule you have deleted will no longer be accessible.
How do you set a WeMo timer?
To start off, open up the WeMo app on your phone and tap on the “Rules” tab at the bottom.Select “With Auto-off Timer”. ... Next, set how long the timer will run before the WeMo Switch shuts off. ... Next, under “When”, tap on “All Day, Daily”. ... After you set that up, tap on “Done” in the top-right corner.More items...•
How to set up WPA2 security on Belkin router?
For instructions on how to set up WPA or WPA2 security on your Belkin wireless router, click here. If you are using an Apple® router, set it to the WPA2 security mode. Wi-Fi Broadcast. Make sure your router’s Wi-Fi is set to broadcast or not hidden.
What networks does Wemo not support?
Check if your Wemo device is connected to any of the network types below. For security reasons, Wemo is NOT supported by the following: 1. Enterprise networks. 2. Café networks. 3. Cellular hotspots.
How to tell if a Wemo is unplugged?
Check if your Wemo device is unplugged or removed from the Wi-Fi. If you have unplugged a Wemo device, the Wemo App may still have it registered and will look for it. This will be grayed out in the Wemo App. Reinstalling the Wemo App usually fixes this.
How long is Belkin warranty?
Belkin warrants that any media (such as a CD or USB stick) on which the Software is provided will be free from defects in materials and workmanship under normal use for 90 days from the date of its original purchase (the “Warranty Period”). If you make an eligible software media claim under this warranty during the Warranty Period (the “Limited Warranty”), Belkin will honor this warranty by replacing the Software media. To make a claim under this Limited Warranty, return the defective media along with the sales receipt directly to Belkin at the following address: Belkin International, Inc., 12045 E. Waterfront Drive, Playa Vista, CA 90094. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. Any replacement media will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. In relation to consumers who are entitled to the benefit of the CGA, the media on which Software is provided comes with guarantees that cannot be excluded under New Zealand law, and this Limited Warranty is in addition to any statutory rights such consumers may have under New Zealand law. This Limited Warranty does not apply in Australia. Consumers in Australia have statutory rights in relation to the Software and media on which the Software is provided under the Australian Consumer Law.
What is a Belkin license agreement?
This End-User License Agreement (this “Agreement”) is a legal document that contains the terms and conditions under which limited use of certain Software (as defined below) that operates with the Product is licensed to you.
Does Belkin provide updates?
4. UPGRADES AND UPDATES. While Belkin is not required to do so, Belkin may provide you with upgrades or updates to this Software. This Agreement will govern any upgrades provided by Belkin that replace and/or supplement the original firmware and/or Software, unless such upgrade is accompanied by a separate end user license agreement, in which case the terms of that end user license agreement will govern. If you decide not to download and use an upgrade or update provided by Belkin, you understand that you could put the Software at risk to serious security threats or cause the Software to become unusable or unstable. Some Products include an auto-update feature, which gives us the ability to make updates automatically. You can change auto-update options by changing your settings within the Product account information. In very limited cases, updates may still be automatically applied, regardless of the auto-update setting. For example, we may provide an automatic update that fixes a security breach or vulnerability to your network. We may also provide you with updated Software data files automatically to benefit you, such as to provide you with updated device information to identify new devices in your network. These data files do not update your firmware, but consist of Software files that are cached on your Product and override older files. By agreeing to this Agreement, you agree to automatic updates.
Does Belkin monitor energy usage?
Some Belkin Products and Software may monitor energy consumption in the home. Belkin does not guarantee or promise any specific level of energy savings or other monetary benefit from the use of the Products or Software or any other feature. Actual energy savings and any associated monetary benefits vary based on factors beyond Belkin’s control or knowledge. From time to time, Belkin may use the Software to provide you with information that is unique to you and your energy usage and suggests an opportunity to save money on energy bills if you adopt suggestions or features of the Product or Software. You acknowledge that this information is not a guarantee of actual savings, and you agree not to seek monetary or other remedies from Belkin if your savings differs. All information provided to you by Belkin is provided “as is” and “as available”. We cannot guarantee that it is correct or up to date. In cases where it is critical, accessing information through the Software is not a substitute for direct access of the information in the home.
How to connect Wemo to Wi-Fi?
Step 1: Make sure that your router and the Wemo are plugged in and switched ON. Step 2: Check the status light on the Wemo. The normal behavior for the status light is not lit. To learn more about the status light, click here. Step 3: Make sure that your mobile device is connected to your home Wi-Fi.
How to check if your Wemo is connected to Wi-Fi?
To check if your mobile device is connected to a Wi-Fi network, go to Settings > Wi-Fi. NOTE: Options may vary depending on the operating system of your mobile device. Step 2: Verify if the Wemo device is connected to your home Wi-Fi and if it is online.
How long is Belkin warranty?
Belkin warrants that any media (such as a CD or USB stick) on which the Software is provided will be free from defects in materials and workmanship under normal use for 90 days from the date of its original purchase (the “Warranty Period”). If you make an eligible software media claim under this warranty during the Warranty Period (the “Limited Warranty”), Belkin will honor this warranty by replacing the Software media. To make a claim under this Limited Warranty, return the defective media along with the sales receipt directly to Belkin at the following address: Belkin International, Inc., 12045 E. Waterfront Drive, Playa Vista, CA 90094. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. Any replacement media will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. In relation to consumers who are entitled to the benefit of the CGA, the media on which Software is provided comes with guarantees that cannot be excluded under New Zealand law, and this Limited Warranty is in addition to any statutory rights such consumers may have under New Zealand law. This Limited Warranty does not apply in Australia. Consumers in Australia have statutory rights in relation to the Software and media on which the Software is provided under the Australian Consumer Law.
What does it mean when your Wemo is grayed out?
If all your Wemo devices are grayed out, this means that the Wemo Cloud Server may be under maintenance which usually lasts for only a few hours. Most routers have a limit to the number of devices that can be connected to them at any given time, which can cause some devices to drop off the network.
What to do if your Wemo is not in the Wemo app?
What to do if the Wemo device is not in the Wemo App. This article provides you with troubleshooting steps when your mobile device is unable to detect the Wemo® device. Keep in mind that it may take 30 seconds for devices to appear when switching tabs on the Wemo App. To log in to the Wemo App, you will need a Wemo Account.
What is a Belkin license agreement?
This End-User License Agreement (this “Agreement”) is a legal document that contains the terms and conditions under which limited use of certain Software (as defined below) that operates with the Product is licensed to you.
What to do if Wemo freezes?
NOTE: If the Wemo App freezes or becomes unresponsive, force close it and then open it again. For instructions on force closing the app, click here.
What happens when you connect to Wemo Bridge?
During the Wemo Bridge setup, your Apple device temporarily disconnects from your Wi-Fi and connects to your Wemo Bridge. When setup is complete, your Apple device should connect back to your Wi-Fi automatically.
What devices are compatible with Wemo Bridge?
What devices are compatible with the Wemo Bridge? The Wemo Bridge works exclusively for Apple devices such as the iPhone®, iPad®, iPod touch®, and Apple Watch® with iOS 10 or above. 4.
What is the Wemo bridge?
What is the Wemo® Bridge, F7C074? The Wemo® Bridge, F7C074 is designed to enable Apple® HomeKit™ compatibility with Wemo devices. It serves as a bridge between the Apple Home app and Wemo devices, and enables Wemo devices to be managed by Siri® Voice Control using an iPhone®, iPad® or Apple Watch®. 2.
Is Wemo supported by Enterprise?
For security reasons, Wemo isn't supported by the following: Enterprise Networks - For security reasons, enterprise router security is set up with a series of firewalls that Wemo does not support. NOTE: You can still use these networks to remotely connect to the Wemo devices in your home.
Does Belkin have a liability for failure to back up?
It is your responsibility to back up your system, including without limitation, any material, information or data that you may use or possess in connection with the Product or Software, and Belkin shall have no liability for your failure to back up your system or any material, information or data.
Is Belkin obligated to provide maintenance?
Belkin is not obligated to provide any maintenance or support for the Open Source Software or any Product Software that has been modified by you pursuant to an Open Source Software license. “Open Source Software” means any software or software component or technology that is subject to an open source license.
Does Wemo support cafe networks?
Café Networks - Café-style networks (i.e., coffee shops, libraries, etc.) usually require a browser to provide additional login credentials to get on the network, which Wemo does not support. NOTE: You can still use these networks to remotely connect to the Wemo devices in your home.
What is a Belkin license agreement?
This End-User License Agreement (this “Agreement”) is a legal document that contains the terms and conditions under which limited use of certain Software (as defined below) that operates with the Product is licensed to you.
What is a Wemo account?
A Wemo Account allows you to create a password-protected account for all your Wemo devices. Once an account is created, other users will not be able to control your Wemo devices unless they are logged into your account. 3.
How long is Belkin warranty?
Belkin warrants that any media (such as a CD or USB stick) on which the Software is provided will be free from defects in materials and workmanship under normal use for 90 days from the date of its original purchase (the “Warranty Period”). If you make an eligible software media claim under this warranty during the Warranty Period (the “Limited Warranty”), Belkin will honor this warranty by replacing the Software media. To make a claim under this Limited Warranty, return the defective media along with the sales receipt directly to Belkin at the following address: Belkin International, Inc., 12045 E. Waterfront Drive, Playa Vista, CA 90094. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. Any replacement media will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. In relation to consumers who are entitled to the benefit of the CGA, the media on which Software is provided comes with guarantees that cannot be excluded under New Zealand law, and this Limited Warranty is in addition to any statutory rights such consumers may have under New Zealand law. This Limited Warranty does not apply in Australia. Consumers in Australia have statutory rights in relation to the Software and media on which the Software is provided under the Australian Consumer Law.
Do Wemo devices need internet?
Your Wemo devices can only be accessed by users who have your Wemo Account login credentials. 9.
Is Belkin a CGA?
CERTAIN LEGISLATION, INCLUDING THE AUSTRALIAN CONSUMER LAW AND THE CONSUMER GUARANTEES ACT 1993 (NEW ZEALAND) (“CGA”) MAY IMPLY WARRANTIES OR CONDITIONS, OR IMPOSE GUARANTEES OR OBLIGATIONS ON BELKIN, WHICH OPERATE TO PROTECT CERTAIN AUSTRALIAN OR NEW ZEALAND PURCHASERS OF GOODS AND SERVICES IN VARIOUS CIRCUMSTANCES ("AU/NZ APPLICABLE LAWS"). NOTHING IN THIS AGREEMENT EXCLUDES, RESTRICTS OR MODIFIES ANY CONDITION, WARRANTY, GUARANTEE, RIGHT OR REMEDY IMPLIED OR IMPOSED BY ANY AU/NZ APPLICABLE LAWS WHICH CANNOT LAWFULLY BE EXCLUDED, RESTRICTED OR MODIFIED. If any condition, warranty or guarantee is implied into this Agreement or imposed on Belkin under AU/NZ Applicable Laws and cannot be excluded, but Belkin has a choice of a remedy, then Belkin’s liability for breach of the condition, warranty or guarantee is limited to one or more of the following, at Belkin’s option: (a) in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods or refunding the payment for the goods if it would be unreasonable to expect the products to be repaired; or (b) in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again. In addition to these remedies a "consumer" (within the meaning of the CGA) may claim for any reasonably foreseeable loss (other than loss or damage through reduction of value of the goods) that results from the initial problem.
Does Belkin provide updates?
4. UPGRADES AND UPDATES. While Belkin is not required to do so, Belkin may provide you with upgrades or updates to this Software. This Agreement will govern any upgrades provided by Belkin that replace and/or supplement the original firmware and/or Software, unless such upgrade is accompanied by a separate end user license agreement, in which case the terms of that end user license agreement will govern. If you decide not to download and use an upgrade or update provided by Belkin, you understand that you could put the Software at risk to serious security threats or cause the Software to become unusable or unstable. Some Products include an auto-update feature, which gives us the ability to make updates automatically. You can change auto-update options by changing your settings within the Product account information. In very limited cases, updates may still be automatically applied, regardless of the auto-update setting. For example, we may provide an automatic update that fixes a security breach or vulnerability to your network. We may also provide you with updated Software data files automatically to benefit you, such as to provide you with updated device information to identify new devices in your network. These data files do not update your firmware, but consist of Software files that are cached on your Product and override older files. By agreeing to this Agreement, you agree to automatic updates.
Does Belkin have a liability for failure to back up?
It is your responsibility to back up your system, including without limitation, any material, information or data that you may use or possess in connection with the Product or Software, and Belkin shall have no liability for your failure to back up your system or any material, information or data.
