Remote-access Guide

best remote access utilities

by Vernon Strosin Published 2 years ago Updated 2 years ago
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The best remote administration tools

  1. Dameware Remote Support (FREE TRIAL)
  2. Atera (FREE TRIAL)
  3. N-able N-sight (FREE TRIAL)
  4. NinjaOne (FREE TRIAL)
  5. ManageEngine Remote Access Plus
  6. ISL Online
  7. RemotePC

Best Remote Desktop Software of 2022
  • Best Overall: ISL Online.
  • Best for One User or Small Teams: LogMeIn.
  • Best for Large Companies: RemotePC.
  • Best Free Software: Chrome Remote Desktop.
  • Best Value: Zoho Assist.
  • Best for Mobile Access: Parallels Access.
  • Best for Team Collaboration: TeamViewer.

Full Answer

What is the best free Remote Access Software?

ISL Online (FREE TRIAL) A secure cloud-based remote access and remote desktop service that is also available as on-premises software. ManageEngine Remote Access Plus (FREE TRIAL) A choice of cloud-based service or on-premises software for Windows.

How to choose the right Remote Access Software for customer support?

If you’re using remote access for customer support, make sure it integrates with your help desk software. Cross-platform access is another important feature. Make sure that your remote access software is compatible with Windows, Mac, Android, iOS, Linux, or whatever else you’re using.

Is there a free version of remote utilities?

There are also client applications that can be downloaded for free for iOS and Android users. Different modules can be used from the viewer so you can actually access a computer remotely without even viewing the screen, though screen-viewing is definitely Remote Utilities' main feature.

What can I do with remote utilities?

Here are some of the modules Remote Utilities allows: A remote task manager, file transfer, power control for remote rebooting or WOL, remote terminal (access to Command Prompt), remote file launcher, system information manager, text chat, remote registry access, and remote webcam viewing.

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What is the best remote access service?

RemotePC. Simply the best remote computer access for business users. ... Zoho Assist. Great all-round remote desktop access software. ... ISL Online. A great solution for businesses both big and small. ... Splashtop. Powerful remote desktop with impressive features. ... Parallels Access. ... LogMeIn Pro. ... AnyDesk. ... Connectwise Control.More items...•

What is the best way to remotely access a computer?

How to use Remote DesktopSet up the PC you want to connect to so it allows remote connections: Make sure you have Windows 11 Pro. ... Use Remote Desktop to connect to the PC you set up: On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection.

Is there anything better than RDP?

With additional features built to go beyond those in RDP, DRS makes for a comprehensive and easy-to-use remote desktop connection manager alternative. Like RDP, DRS offers multi-platform remote access, with support for Mac, Windows, and Linux computers.

What is the best remote access for free?

Top 10 Free Remote Desktop Software in 2022TeamViewer.AnyDesk.VNC Connect.ConnectWise Control.Splashtop Business Access.RemotePC.Goverlan Reach.Zoho Assist.More items...

Is Remote Utilities safe?

Data transfer encryption One of the most important security features of the Remote Utilities remote desktop software is its ability to encrypt all communications between the Viewer and the Host .

How can I remotely access my computer from anywhere?

Open the web app on the computer you want to access remotely, and click Remote Access in the top right on the first screen. That will take you to a page that says “Set up remote access.” Click Turn on, then give your computer a name and a PIN (you'll need that to access it).

Is RDP better than VNC?

In general, Remote Desktop Protocol is known to be more functional and faster than VNC. However, both RDP and VNC can be the best option for different users with different purposes in mind.

Is Microsoft RDP free?

Microsoft Remote Desktop With the platform—which Microsoft provides for free—you can remotely access Windows PCs from other Windows computers, mobile, devices, and Macs.

How do I connect to a server without RDP?

There are a number of free alternatives to set up a Windows system as an SSH server. I've used Bitvise SSH Server, Copssh, which makes use of Cygwin, freeSSHd, and PowerShell SSH Server. ... Just to add to that list I personally use and recommend teamviewer as it can run without being installed.

What's a good alternative to TeamViewer?

If you want a TeamViewer alternative that's among the best remote desktop access software, keep reading....Troop Messenger. ... Anydesk. ... LogMeIn. ... Chrome Remote Desktop. ... WebEx Remote Access. ... Join.Me. ... Splashtop. ... Ammyy Admin.More items...•

Which is best TeamViewer or AnyDesk?

Which is better: AnyDesk or TeamViewer? Both tools offer a user-friendly and fluid UI, as well as excellent performance. While AnyDesk provides built-in navigation and quick command options, TeamViewer boasts a variety of communication tools, making it the better choice for sharing smaller files.

Is there an alternative to TeamViewer?

As the first alternative to TeamViewer, we introduce Ammyy Admin as a tool for remote desktop connection and remote management. The multi-functional remote control software is well suited to large companies. You can easily manage networks and servers via remote access.

How can I remotely access my computer for free?

10 Best Free Remote Desktop Tools You Should KnowTeamViewer. Available in premium and free versions, TeamViewer is quite an impressive online collaboration tool used for virtual meetings and sharing presentations. ... Splashtop. ... Chrome Remote Desktop. ... Microsoft Remote Desktop. ... TightVNC. ... Mikogo. ... LogMeIn. ... pcAnywhere.More items...

Is remote desktop better than TeamViewer?

Both RDP and Teamviewer are considered profitable remote desktop technology for users. However, Teamviewer is known to be faster than RDP according to its users.

What Is Remote Access Software?

Remote access software lets one computer view or control another computer, not merely across a network, but from anywhere in the world. You might use it to log into your customers' computers and show them how to run a program, or sort out their technical troubles. Or you can even use it to invite friends or clients to view your desktop while you run a demo for them. You can use the screen as a temporary whiteboard, drawing lines and circles that help friends or clients understand what you're doing on your machine or theirs.

What is remote PC?

RemotePC is one of the best low-frills remote-access apps, offering identical features on PCs and Macs, fast performance, and a minimal, but intuitive, interface .

What is GoToMyPC?

GoToMyPC is a mature, easy-to-use remote access software with the best available balance between features and ease of use. Unless you need support for Linux or enterprise-level operating systems, this is the app you want.

Does GoToMyPC work with TeamViewer?

GoToMyPC and LogMeIn add the ability to drag and drop files between the local desktop and the viewer window that displays the desktop of the remote machine, but this feature works only when connecting to and from Windows computers. TeamViewer has a FileBox window into which you can drag files that will be accessible to both machines. LogMeIn, TeamViewer, and VNC Connect include whiteboard features for drawing lines in the viewer. For more on each remote access apps individual features, see the individual reviews, which are linked to below.

What is the best remote desktop software?

RemotePC is the best remote desktop software right now. RemotePC is another stellar product from the team at iDrive (we also recommend its excellent cloud storage solution). RemotePC uses top-notch cloud tech to deliver class-leading remote access. Web, desktop, and mobile apps provide the access.

What is remote PC?

RemotePC is a hugely-popular remote computer access application that’s suitable for both home and—in particular—for business users. It uses cloud technology to deliver class-leading remote access solutions through an intuitive web application and native desktop and mobile apps. It also includes collaboration features such as voice chat.

What is remote desktop manager?

Remote Desktop Manager is a powerful remote computer access program offering scalable solutions for large businesses. It’s compatible with both Android and iOS devices and comes with a selection of impressive security features.

What is Zoho Assist?

Cloud-based Zoho Assist is one of our favorite remote access tools because it enables you to access almost any device. It provides specialized remote support and unattended access plans designed to streamline workflow processes.

What is Connectwise Control?

ConnectWise Control provides highly specialized remote access solutions targeted at specific users. Its three Support plans come with some remote access features, and include powerful tools to help IT staff and support technicians solve problems remotely. The Access plan caters for 25 devices and is aimed at those who want to connect with numerous remote devices.

How many computers can splashtop support?

Prices for Splashtop Business Access enables remote access to a specified number of computers. Remote Support plans cater for up to 25 computers, and SOS on-demand support is the highest end plan.

Where does RDS run?

Typically, the machine that hosts RDS runs in the same physical location - such as the same office building - as the computers from which users access the remote desktop environments. It is also possible, however, to install RDS on a server running in the cloud and share desktops from the cloud.

What is remote access software?

Remote access software gives you to have greater control over your business. With just a few clicks, it allows one computer to view or take control of another computer. These computers don’t need to be on the same network for this to work either. IT departments use this to provide tech support to employees.

How many remote access solutions are there?

After extensive research, there are just seven remote access solutions on the market today that I can confidently recommend.

What is Connectwise Control Support?

ConnectWise Control Support, which is designed for complete remote control functionality. It’s a help-desk style solution that allows you to resolve issues on-demand for clients.

What is Connectwise software?

ConnectWise is a well known IT and software company that provides a wide range of product offerings. They offer business automation tools, cybersecurity, backup and disaster recovery solutions, remote monitoring, and more.

What is on demand remote access?

An on-demand remote access session starts with one user granting access to another. So if a remote employee had problems with something, they could give access to their boss, manager, or IT department to take control of their computer.

How many users does splashtop have?

More than 200,000 businesses and 30 million users worldwide trust Splashtop. It’s great for solo business users, entrepreneurs, and small teams.

What does "unattended access" mean?

Unattended access means that you can control a computer without someone on the other end.

What are the benefits of remote access?

Another great advantage of remote access and support software is the ability it gives IT departments to deploy various protocols across several devices, and for help desks to assist staff and customers in troubleshooting tech problems. This use can increase your desktop security, team efficiency and customer satisfaction.

Why do businesses use remote access?

The simplest scenario is to support remote or traveling workers. With the software, remote workers can access their office desktop device , transfer files between devices and collaborate with co-workers . Features like wake-on-LAN, session recording and remote printing can be especially useful for remote workers.

What Is Remote PC Access Software, and How Does It Work?

Remote PC access software remotely connects two or more devices for the purpose of transferring files, offering remote technical support and collaborating with others. Remote access software is often compatible across multiple platforms (e.g., PC, Mac, iOS, Android) and can be accessed via software installation or web-based links, depending on the software application you're using.

What is Zoho Assist?

Zoho Assist offers a great deal of flexibility to help businesses create the ideal remote support and unattended access system.

What is RemotePC Viewer Lite?

RemotePC Viewer Lite provides quick access to your remote computers from any web browser.

What is Wrike data?

Wrike keeps data centralized and accessible to help remote employees work and collaborate efficiently.

What is splashtop?

Splashtop is a fast and simple computer access solution that feels like it was designed for everyday computer users.

What is remote access?

Remote Access is the process of accessing your system from a remote location. When you are not physically near to a system to access it, then you can make use of remote administration to do so. In this process, the remote location may be in the next room, next building or anywhere worldwide.

What is remote administration service?

If the person is not at your place, he can make use of remote administration services to access your system by establishing a secure session between your system and the remote server. They are used to access multiple systems at a given team session to handle multiple tasks with multiple business entities.

What is Solarwinds Dameware Remote Support?

SolarWinds Dameware Remote Support is an easy-to-use package of remote control and systems management tools.

What is remote utility?

Remote Utilities is an advanced remote access software tool with support for Active Directory, which is a directory service that Microsoft developed for the Windows domain networks. The purpose of Active Directory is to, among other things, authenticate and authorize all users and computers in a Windows domain type network. Because Remote Utilities easily integrates into any Active Directory environment, you can use it to administer your entire network with unprecedented comfort.

What is remote access software?

The purpose of remote access software, sometimes also called remote desktop software or remote control software, is to let you control a computer remotely from another computer. This can be useful when a friend or relative who isn’t as computer-savvy as you are asks you for help, or when you let an application run on your computer ...

What is UltraVNC software?

UltraVNC is an open source remote access software tool aimed at people who desire the greatest amount of control over their remote connections. It uses the VNC protocol, which was originally developed at the Olivetti & Oracle Research Lab in Cambridge and is now available in a number of variants, including the one implemented in UltraVNC.

What is a Chrome remote desktop?

If you use the Chrome web browser or own a Chromebook, Chrome Remote Desktop is arguably the most straightforward remote access software tool you can use to access your devices remotely. Developed by Google and available as a Chrome app, this remote access software tool uses a proprietary protocol developed by Google to transmit ...

How long is Remote Utilities free?

You can try Remote Utilities for free for 30 days and use the online License Calculator to find out how much Remote Utilities would cost you after the trial period ends.

How to enable remote desktop access on Windows 10?

To enable remote access on Windows, simply select Start and click the Settings icon on the left.

Is remote access software easier than other software?

Some remote access software tools make this easier than others, so it’s important to pick one that fits your needs and skill level. Typically, the more complicated a remote access software tool is, the greater control over the remote connection it gives you.

What is the best remote desktop software for Mac?

Microsoft Remote Desktop gives access to PCs and laptops running Windows. However, it is also available for Macs. So, you can install this service on your Mac and remotely access a Windows computer.

What is ManageEngine Remote Access Plus?

ManageEngine Remote Access Plus (FREE TRIAL) A choice of cloud-based service or on-premises software for Windows. This remote access utility can interact with clients running Windows, Linux, and Mac OS.

How does a remote desktop work?

Remote desktop software has two components. The console and the agent.

Why is remote desktop important?

It doesn’t matter where in the world those devices are because the remote desktop system communicates over the internet. A big advantage of this system is its easy integration into the operating system of your computer. There is no user profile restriction on the use of this software, so businesses can use it for free.

What is remote desktop?

Remote desktop software allows you to control a connected computer as though it’s physically in front of you.

What is the other component of a remote computer?

The other component is the agent program, which has to be installed on the remote computer.

Does ISL Online have live chat?

The screens for the service can be customized and it is also possible to white-label them, enabling you to put your branding on the dashboard. You not only get a live chat feature within the remote desktop program, live chat software is also included in the ISL Online license at no extra cost.

Full Control and View

Connect to a remote desktop from anywhere over a secure connection using the Full Control and View mode. View the remote screen, move the remote mouse pointer and send keystrokes. Use the toolbar at the top of the remote control window to run other tasks.

File Transfer

Send and receive files to/from a remote desktop using the File Transfer mode with a classic two-pane file manager interface. You can open multiple remote computers in tabs. Drag and drop is also supported.

Two-factor Authentication

Enable two-step verification for ultimate protection. You can generate a time-based token and add it to Google Authenticator or a similar app. When you start a remote session Remote Utilities will ask you for a one-time password (OTP).

Active Directory Support

Easily integrate Remote Utilities into your AD environment. Add domain controllers, push-install Host across your AD network and create a schedule for importing AD computers into Remote Utilities address book.

MSI Configuration

Use the built-in MSI Configurator to create a custom Host installer for further deployment across your network. For spontaneous support, configure Agent module and customize it with your logo and welcome text.

Self-hosted Server

Enhance Remote Utilities capabilities with an on-premises server and build a 100% autonomous remote support solution to comply with strictest security requirements.

What our customers say

I really like the Remote Utilities application. It's easy to use and the free version has a lot of features that many other remote desktop utilities lack. Best of all you get 10 connections with the free version. Meaning you don't really need to buy a license.

What is remote administration tool?

Remote administration tools give access to any PC from anywhere. This is an essential tool for technical support centers. We list the best.

How does remote access save time?

You don’t need to interrupt the user’s work. Remote administration tools save time and energy and, therefore, they also save money. Remote administration utilities enable one support technician to start examining the next problematic workstation as soon as the work on another finishes. There is no time lost by going from location to location.

What is Windows Remote Administration?

Access a device running Windows with a remote administration tool. As Windows is the most widely-used operating system in the world, there are more RATs that will get you access to Windows than any other operating system.

Why is each technician connection managed by RMM?

Each technician connection is managed by the RMM system so that there is no need for any access passwords to be revealed to the operating user. The sessions can be recorded both for training purposes and to prevent malicious behavior, and sessions can be transferred between technicians.

Why is centralizing IT services and using remote administration tools important?

If you have to pay more for each technician, you need to get more productivity and value out of each and every support team member. Therefore, centralizing IT services and using remote administration tools is essential.

How many plans are there for RemotePC?

There are four plans available for RemotePC: Consumer, SOHO, Team, and Enterprise. The Consumer edition just has a single user license but the other three plans have no limit on the number of users that can access the system. The main difference between the three upper plans is the number of remote devices that the team can access. You can get a 7-day free trial of either the Team or Enterprise plan.

Can managed service providers exist without remote administration tools?

Managed service providers could not exist without remote administration tools. Thanks to RATs an MSP located in a low-cost area, such as a rural region or a foreign country, can bid for clients anywhere in the world.

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