How does the remote access service work?
The Remote Access Service uses a virtual private network (VPN) to allow you to connect securely to the campus network over the internet. The VPN will allow you to access things such as network resources, and internal University websites that you otherwise wouldn't be able to use when off-campus.
What is Vava remote access information?
VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).
How do I request remote access to CAG or rescue?
Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
How do I request remote access to the self-service portal?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.
What is Bluebear Portal?
The BlueBEAR Portal provides web-based access to a range of BlueBEAR services , such as JupyterLab, RStudio, and some GUI applications. It also provides access for submitting BlueBEAR compute jobs. The BlueBEAR Portal is only available from on-campus or through using the University Remote Access Service.
How to access Bluebear?
Access to BlueBEAR is gained by logging on to one of the login nodes of the cluster. For the security of the service, access is limited to machines on the campus network. The University provides a Remote Access Service which allows you to be able to connect to BlueBEAR remotely.
What is a PuTTY secure shell client?
The PuTTY secure shell client, which provides text-based access to the system, is required to access the system. Graphical support is available using Exceed, which is available on site license from software sales.
What happens if you lose connection while working on a node?
Please be aware that if you lose connection whilst working interactively on a node then your session (and potentially work) will also be lost . To mitigate this issue we would recommend running in either a tmux or screen session, which will remain active after you disconnect from the node. This method will only work for non-graphical applications.
What happens when you log off a file?
There are several files that are run by default when logging on or off. If these become corrupted or deleted a login session will be in an unpredictable state ; a typical example of this happening is a non-standard command prompt. If this happens the default files can be restored using the command
What are batch nodes?
These nodes are meant for tasks such as submitting batch jobs, checking on job status, editing, and performing simple tasks.
Is ABC123 a valid username?
All usernames on BlueBEAR are lower case; thus, abc123 is a valid username whereas ABC123 is not.
What is a rescue GFE?
RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.
What is CAG 2FA?
CAG requires 2 Factor Authentication (2FA) by default for all users. The methods supported include PIV, CAC, and MobilePASS.
How to disable automatic server selection in VPN?
In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.
What is Azure Virtual Desktop?
Azure Virtual Desktop (AVD) is designed for users with a Windows 10 (either VA-furnished or privately-owned) or personal Windows 11 computer. This is a good option for users who need access to a standardized VA desktop (PIV or eToken required).
How to enable TLS 1.1?
To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).
How to stay productive while teleworking?
Take regular breaks throughout the day. Teleworking can tempt you to work through breaks and lunch, but this isn’t a good practice long term. Your mind and your body need to take breaks to stay productive
How to minimize background noise in a meeting?
When participating in meetings, find a quiet space and join the meeting from somewhere free of loud background noise. When not speaking, remember to mute your phone to minimize background noise.
