Remote-access Guide

bomgar remote access

by Everette Boyle Published 2 years ago Updated 2 years ago
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What is Bomgar remote access?

BeyondTrust Remote Support (formerly Bomgar) enables you to remotely access and fix nearly any device, running any platform, located anywhere in the world.

What is bomgar used for?

Bomgar is still the most secure remote support software in the world, only now it's called BeyondTrust Remote Support. Remote Support enables help desk teams to quickly and securely access and fix any remote device anywhere, on any platform, with a single solution.

How does Bomgar remote support work?

0:442:42How Bomgar Remote Support Software Works? - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can start saying yes the Bomgar remote support solution enables you to remotely access and fixMoreYou can start saying yes the Bomgar remote support solution enables you to remotely access and fix nearly any device running any platform located anywhere in the world. Access.

Does Bomgar use RDP?

This competitive document details the key advantages Bomgar provides over Windows' built-in remote access tools, including the ability to run RDP sessions securely through the Bomgar Box.

Who uses Bomgar?

We have data on 5,413 companies that use Bomgar....Who uses Bomgar?CompanyFederal Emergency Management AgencyRevenue>1000MCompany Size>10000CompanyFederal Reserve Bank of Philadelphia, Inc.Websitephiladelphiafed.org25 more rows

Is Bomgar safe?

BeyondTrust (Bomgar) is a safe secure and private way to allow the support personnel to view and control your computer. Your technician will not be able to view any information you do not want them to see and you will be able to see what they are doing at all times.

How do you remote into a computer?

Access a computer remotelyOn your Android phone or tablet, open the Chrome Remote Desktop app. . ... Tap the computer you want to access from the list. If a computer is dimmed, it's offline or unavailable.You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.

How do you do a Bomgar session?

4:508:46UService - How to use Bomgar - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo here we start by creating an incident ticket in your service. And then clicking on save and nowMoreSo here we start by creating an incident ticket in your service. And then clicking on save and now you have a Bongard session key and that will only show after you click on save.

Is remote support safe?

Remote access solutions could leave you vulnerable. If you don't have proper security solutions in place, remote connections could act as a gateway for cybercriminals to access your devices and data. Hackers could use remote desktop protocol (RDP) to remotely access Windows computers in particular.

What protocol does bomgar use?

From the Bomgar Support Documentation: Ports 80, 443, and 8200 need to be open for outbound TCP traffic on the customer's and representative's firewalls.What communication ports are required to initiate a remote session ...https://access.redhat.com › solutionshttps://access.redhat.com › solutions

Is RDP secure without VPN?

Remote Desktop Protocol (RDP) Integrated in BeyondTrust Establishing remote desktop connections to computers on remote networks usually requires VPN tunneling, port-forwarding, and firewall configurations that compromise security - such as opening the default listening port, TCP 3389.Secure RDP (Remote Desktop Protocol) - No VPN - BeyondTrusthttps://www.beyondtrust.com › remote-support › featureshttps://www.beyondtrust.com › remote-support › features

Where is bomgar located?

Atlanta, GeorgiaIn 2018, the company was acquired by Bomgar, a developer of remote support and PAM software....BeyondTrust.TypePrivateIndustryEnterprise Security Identity Management and Access Control, Vulnerability Management, Compliance ReportingFounded1985HeadquartersAtlanta, Georgia, USA6 more rowsBeyondTrust - Wikipediahttps://en.wikipedia.org › wiki › BeyondTrusthttps://en.wikipedia.org › wiki › BeyondTrust

What protocol does bomgar use?

From the Bomgar Support Documentation: Ports 80, 443, and 8200 need to be open for outbound TCP traffic on the customer's and representative's firewalls.

What is Bomgar Jump client passive listening?

Bomgar's “jump” clients remain installed on unattended systems, and have traditionally been “active,” maintaining a persistent connection back to the Bomgar appliance. With Bomgar 11.1, users can now also deploy “passive” jump clients that listen for a request instead of maintaining a persistent connection.

How do I stop remote access?

Open System and Security. Choose System in the right panel. Select Remote Settings from the left pane to open the System Properties dialog box for the Remote tab. Click Don't Allow Connections to This Computer and then click OK.

Who owns Bomgar Corporation?

Francisco PartnersIn April 2018, Francisco Partners announced that it acquired Bomgar from Thoma Bravo, which owned Bomgar since June 2016.

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Instant Remote Support from Anywhere

Support all of your systems over the web, even if they are behind firewalls you don’t control. Robust features including remote control & screen sharing, unattended access, annotations, file sharing, and camera sharing. This delivers support to end-users and their devices as if technicians were there in-person.

Highlighted Remote Support Features

Control, troubleshoot, and fix remote devices, on-or-off the corporate network. Anytime-anywhere support with thick client, browser-based, or mobile access.

What is Bomgar Remote Support?

Bomgar Remote Support is a remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access. The application facilitates fast and protected device-to-device connections for digital security experts to provide swift distant support when needed.

Bomgar Remote Support user reviews

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials.

Screenshots

The Beyondtrust Mobile Access Console for iOS allows Information and Security teams to access critical endpoints remotely, grant secure entry to systems, and monitor access sessions through the BeyondTrust Secure Remote Access Appliance.

App Privacy

The developer, Bomgar Corporation, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

What is a Bomgar?

Bomgar lets you apply granular access controls. You can require notification and authorization for privileged access, so that privileged users always have approval before connecting. Define what endpoints users can access, schedule when they can access them, and limit their access to certain applications.

Why is collaboration important?

Collaboration makes your users more efficient and productive. Privileged users can experience desktop-quality access from an iPad, iPhone, or Android device! You can even monitor user activity from your iPad. And you don’t have to re-architect your network to deploy Bomgar.

Can you deploy Bomgar without an endpoint agent?

And you don’t have to re-architect your network to deploy Bomgar. Bomgar enables remote access without VPN tunneling, port-forwarding, or firewall configuration changes. You can deploy Bomgar with or without an endpoint agent.

Can privileged accounts share passwords?

Unfortunately, users with access to privileged accounts often share passwords for remote access tools, use remote tools with known vulnerabilities, or compromise firewall settings to enable remote connections. As recent breaches have shown, each of these practices makes your network more vulnerable to a cyber-attack.

Control and Secure Privileged Remote Access for Insiders and Vendors

Give vendors, operators, and remote workers granular access to critical assets without giving them a VPN.

A Zero Trust Approach to Secure Access

A zero trust security posture reduces the threat surface and minimizes the threat windows during which attackers can inflict damage, helping to protect against everything from simple malware to advanced persistent threats.

Highlighted Features

Prevent “privilege creep” and quickly enforce least privilege to protect your IT/OT environments.

Password Safe and Privileged Remote Access

Privileged Remote Access eliminates the need for privileged users to remember or share credentials for the systems they need to access. Passwords can be stored in the on-appliance vault, or integrated into PRA with BeyondTrust Password Safe or another password management solution.

Vendor Onboarding

The Privileged Remote Access API seamlessly integrates privileged access with existing workflows for identity, change, and event management.

The Expanding Universe of Privileges: Why Cloud PAM Matters

Privileged Remote Access centrally secures and manages access across all IT environments—cloud and hybrid included.

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