Remote-access Guide

bomgar remote access portal

by Ms. Shaniya Mayert Sr. Published 2 years ago Updated 2 years ago
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Can Bomgar be used off-campus?

Can Bomgar be used off-campus? Yes. Both the end-user and the technician can be in any location. Any network connection will work. A connection with VPN is not required. Why is my audio not working in Zoom meetings?

Was ist Bomgar remote support?

Secure Remote Support. IS&T supports BeyondTrust (formerly Bomgar) secure remote desktop access software for Windows, Mac, Linux, iOS, and Android devices. BeyondTrust allows an IT support provider to securely support end users, desktops, and their devices, with access to endpoints from anywhere in the world.

Was ist Bomgar privileged access management?

Bomgar Privileged Account Management and Vault is an agentless, proxy-based appliance that helps secure privileged account access and monitor systems accessed with those accounts.

How to start a Bomgar session?

Environment

  • Product Family: Software
  • Product:
  • Component: Bomgar
  • Control System:

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What is Bomgar remote access?

BeyondTrust Remote Support (formerly Bomgar) enables you to remotely access and fix nearly any device, running any platform, located anywhere in the world.

What is bomgar used for?

Bomgar is still the most secure remote support software in the world, only now it's called BeyondTrust Remote Support. Remote Support enables help desk teams to quickly and securely access and fix any remote device anywhere, on any platform, with a single solution.

How do I log into Bomgar?

By default, in Windows, you can access the console from Start Menu > All Programs > Bomgar > access.example.com, where access.example.com is the hostname of the site from which you downloaded the console. If the Login Agreement has been enabled, you must click Accept to proceed.

How does Bomgar remote support work?

0:442:42How Bomgar Remote Support Software Works? - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can start saying yes the Bomgar remote support solution enables you to remotely access and fixMoreYou can start saying yes the Bomgar remote support solution enables you to remotely access and fix nearly any device running any platform located anywhere in the world. Access.

Is it safe to allow remote access?

Remote access solutions could leave you vulnerable. If you don't have proper security solutions in place, remote connections could act as a gateway for cybercriminals to access your devices and data. Hackers could use remote desktop protocol (RDP) to remotely access Windows computers in particular.

Who uses Bomgar?

We have data on 5,413 companies that use Bomgar....Who uses Bomgar?CompanyFederal Emergency Management AgencyRevenue>1000MCompany Size>10000CompanyFederal Reserve Bank of Philadelphia, Inc.Websitephiladelphiafed.org25 more rows

How do I download bomgar?

To Install Bomgar:Go to ithelp.lsu.edu/login.Enter your MyLSU credentials. If you do not have access to the site, contact your BeyondTrust administrator.Click “Download BeyondTrust Representative Console” to download the installation file. ... Run the file to install the program.

What is BeyondTrust remote support Jump client?

A Jump Client is an installable application that enables a user to access a remote computer, regardless of its location. The remote computer does not need to reside on a known network.

How do I change my password on BeyondTrust?

Forgot your password? If password reset has been enabled from the /login > Management > Security page and the SMTP server has been set up for your site, this link is visible. To reset your password, click the link, enter and confirm your email address, and then click Send.

Is bomgar safe?

BeyondTrust (Bomgar) is a safe secure and private way to allow the support personnel to view and control your computer. Your technician will not be able to view any information you do not want them to see and you will be able to see what they are doing at all times.

How do you remote into a computer?

Access a computer remotelyOn your Android phone or tablet, open the Chrome Remote Desktop app. . ... Tap the computer you want to access from the list. If a computer is dimmed, it's offline or unavailable.You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.

Is bomgar RDP?

This competitive document details the key advantages Bomgar provides over Windows' built-in remote access tools, including the ability to run RDP sessions securely through the Bomgar Box.

Is bomgar safe?

BeyondTrust (Bomgar) is a safe secure and private way to allow the support personnel to view and control your computer. Your technician will not be able to view any information you do not want them to see and you will be able to see what they are doing at all times.

What protocol does bomgar use?

From the Bomgar Support Documentation: Ports 80, 443, and 8200 need to be open for outbound TCP traffic on the customer's and representative's firewalls.

Does Bomgar use RDP?

This competitive document details the key advantages Bomgar provides over Windows' built-in remote access tools, including the ability to run RDP sessions securely through the Bomgar Box.

What is Bomgar Jump client passive listening?

Bomgar's “jump” clients remain installed on unattended systems, and have traditionally been “active,” maintaining a persistent connection back to the Bomgar appliance. With Bomgar 11.1, users can now also deploy “passive” jump clients that listen for a request instead of maintaining a persistent connection.

The Only Remote Support Tool You'll Need

Bomgar is still the most secure remote support software in the world, only now it's called BeyondTrust Remote Support. Remote Support enables help desk teams to quickly and securely access and fix any remote device anywhere, on any platform, with a single solution.

If You Don't Love Your Remote Support Tool... There's Hope!

For technical support teams within mid-to-large enterprise organizations, choosing the right remote support solution is pivotal to the productivity and security of your service desk. If you've got inadequate tools, well, nothing makes a hard job harder.

Remote Support Highlighted Features

Provide fast remote assistance to any desktop, server, or mobile device, with screen sharing and remote control - anytime, from anywhere

Download a Free Trial

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Instant Remote Support from Anywhere

Support all of your systems over the web, even if they are behind firewalls you don’t control. Robust features including remote control & screen sharing, unattended access, annotations, file sharing, and camera sharing. This delivers support to end-users and their devices as if technicians were there in-person.

Highlighted Remote Support Features

Control, troubleshoot, and fix remote devices, on-or-off the corporate network. Anytime-anywhere support with thick client, browser-based, or mobile access.

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