Remote-access Guide

brigham epic remote access

by Lauryn Wyman Published 3 years ago Updated 2 years ago
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How do I access Mass General Brigham network resources when working remotely?

Mass General Brigham offers several ways to access your applications when working remotely.   Many applications are available that do not require you to install VPN and GoToMyPC.   This guide provides helpful information for accessing Mass General Brigham network resources when not connected to the network.

Do I need VPN and GoToMyPC to access Mass General Brigham?

Many applications are available that do not require you to install VPN and GoToMyPC.   This guide provides helpful information for accessing Mass General Brigham network resources when not connected to the network. HOWTO: Remote Access to Mass General Brigham Network Applications | Mass General Brigham RISC Skip to main content

How do I contact the Mass General Brigham help desk?

If you have any additional questions please contact your clinical instructor or you may reach out to the Mass General Brigham Help Desk. They can be reached at 617-726-5085 or at the Mass General Brigham Help Desk. Last updated a year ago

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How do I access my partners epic from home?

Partners PC:Click on Windows Start Menu Programs, All Programs, Workspace Favorites Folders, then select EPIC -or-Use My Citrix / Workspace Apps: link on the Partners Applications menu, launch Epic Hyperspace.

How do I get MGH access epic?

How Do I Access Epic? First, please be sure you have completed the required Epic training courses on HealthStream. Upon completion, a Mass General Brigham administrator will then grant you access to Epic. NOTE: VPN is no longer required to access patient information.

How do I access partners H drive home?

For Partners Drive, type smb://.partners.org/ For Home Drive (H: Drive): smb://cifs2.partners.org/homedir$ Enter your username and password, click Connect.

How do I download epic to my computer?

How to download the Epic Games launcherVisit the Epic Games website.Click Download in the upper right corner.The installer file for the Launcher should start downloading automatically. If it doesn't, click the button that corresponds with your platform to manually begin the download.

Can I use epic on my laptop?

This section indicates that individuals can access YNHH owned or managed applications or systems from a personal computer if YNHH allows it. Epic is allowed under YNHH policy when accessed via Citrix from a personal computer.

Does MGH epic?

MGH implemented the new system made by Epic Systems this past weekend. Approximately 2,300 individuals from Partners HealthCare and contractors worked to complete the upgrade at MGH, Newton-Wellesley Hospital, and Massachusetts Eye and Ear.

Can I access my H drive from home?

Rather than e-mailing documents back and forth or using unreliable removable media (flash drives, floppy disks, etc), students can use the VPN connection to connect to their H drives from home. High speed Internet access (cable modem or DSL) is highly recommended, however dial- up will work.

How do I access a shared folder remotely?

Right click on the Computer icon on the desktop. From the drop down list, choose Map Network Drive. Pick a drive letter that you want to use to access the shared folder and then type in the UNC path to the folder. UNC path is just a special format for pointing to a folder on another computer.

Why can't I find my H drive?

To find your H Drive: Double-click on the My Computer icon on your desktop. After you open My Computer, it should look something like the image below. Your H drive is below the Network Drives heading. It is the one with your name beside it.

Does Epic allow remote work?

Judith Faulkner, CEO of healthcare IT giant Epic Systems. Bowing to public pressure, health tech company Epic Systems has now notified its employees that they can work from home until the end of the year.

Can epic be used at home?

If you already invited your students' families to set up an account for Remote Student Access, there's nothing else you or your families need to do! Kids can continue reading at home on Epic throughout the summer and beyond simply by logging in through that Parent account.

Can you use Epic on phone?

Use Epic on iPhone, iPad, and Android apps or any computer or laptop.

How do I open EPIC files on Windows?

You should see Citrix receiver and Citrix connection manager. Choose the Citrix connection manager and click the box at the bottom that says “always use this app to open . ica files” 10. This should open Epic whether you use Window Edge or Chrome now.

How do I get epic on Mac?

0:032:22Epic Remote Access - Mac - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick on the epic hyperspace button and click on the button to download the Citrix client. Open theMoreClick on the epic hyperspace button and click on the button to download the Citrix client. Open the file that downloads.

Is Service Desk a MGH?

How can I get help with a computer problem or a problem with accessing my e-mail account? If you are connected to the network, please go to the IS Service Desk intranet page or call 617-726-5085.

What is the number for PeopleSoft?

The IT Help Desk (617-732-5927) is available to help with any PeopleSoft issues. Make sure you have your user name (nt logon) and your device number (found on a label on the front of your computer with the BWH logo on it).

What is VPN in BWH?

VPN. VPN, or Virtual Private Network, is used to access BWH’s systems from home. In order to get access this way, you must be approved by your manager and a form must be submitted to the VPN group.

What is BWH technology?

Like any large organization, BWH uses a number of technology systems and processes to get things done, including managing human resources functions, signing up for trainings, and enabling enhanced electronic communications. Chief among these systems are:

What is the phone number for IT Helpdesk?

The IT HelpDesk is your primary resource for answering IT-related questions and resolving issues. Help is available both online and by phone at (617) 732-5927.

Can you record time on Kronos?

If you are a non-exempt employee who is paid hourly, or if you are an exempt employee working per diem, then your time will be recorded through this system. Read about Kronos here. Your department has designated a staff member as the “timekeeper” to keep track of payroll, and that timekeeper is the person to go to with any payroll questions. If the timekeeper is unable to answer your question, you may contact your HR Business Partner, or the Payroll team at PayrollBWHInquiries@partners.org.

What is PeopleSoft in Brigham?

PeopleSoft is the self-service portal for Mass General Brigham employees. You can access your pay information, manage your benefits, and report expenses. Visit PeopleSoft.

What is pulse website?

The Pulse is the system-wide Intranet website for our employees. You can find information about system initiatives and internal events.

What is PPD directory?

Formerly known as the Partners Phone Directory, the "PPD" Directory houses the contact information of employees. You can also manage your email subscriptions to hospital broadcast internal newsletters.

What is Mass General Brigham?

At Mass General Brigham, we deeply value the talent, dedication, and hard work of our employees, who promote our mission of enhancing patient care, teaching and research, and supporting the communities we serve.

Is a medical professional part of a network?

Our medical professionals are part of a comprehensive network of renowned providers.

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