Will there be visitors at Buffalo General Medical Center/Gates Vascular Institute?
There will be no routine visitation for COVID patients at Buffalo General Medical Center/Gates Vascular Institute and Millard Fillmore Suburban Hospital. Loved ones can be contacted over the phone or through a scheduled video call. The patient's care team can help set up the video call
What is the Kaleida Health Remote Access Gateway?
The Kaleida Health Remote Access Gateway gives you web-based access to Kaleida Health Citrix resources. Remote Access Gateway requires two-factor authentication. This access is ONLY available from OUTSIDE the Kaleida Health network.
How do I get remote access to my account?
All users MUST complete an eRegister request and be approved by their manager to be granted remote access. If you have any questions or require assistance, please contact the IT Service Desk at (716) 859-7777.
How to contact the IT Service Desk?
If you have any questions or require assistance, please contact the IT Service Desk at (716) 859-7777.
Is the ER safe to visit?
With routine disinfecting, the ER is one of the safest places you can visit outside your own home. If you need emergency care, please don’t hesitate to come in or make an appointment online!
How many support persons can stay with a patient in an emergency department?
EMERGENCY DEPARTMENT VISITATION. For adult patients, one (1) support person at a time can stay with the patient once they are placed in a room. For adult patients who are admitted to the hospital, support persons may accompany the patient to their room during that unit's visiting hours.
How many people are allowed at Oishei Children's Hospital?
Pediatric inpatients at Oishei Children's Hospital are allowed up to two (2) designated support person s considered part of the care team. A total of four (4) persons are allowed at the bedside at any given time
How old do you have to be to visit Oishei Children's Hospital?
At Oishei Children’s Hospital, visitors for pediatric patients must be 14 years of age or older. At all other sites, visitors must be 18 years of age or older. Exceptions may be made by the nurse manager/supervisor
Do you have to be tested before visiting a facility?
While not required, visitors are encouraged to be tested on their own before coming to the facility (i.e. within 2-3 days). Facilities may ask about a visitor’s vaccination status, but visitors are NOT required to be tested or vaccinated (or show proof of such). If the visitor declines to disclose their vaccination status, the visitor is required to properly wear a face mask at all times
Can a support person accompany a patient to their room?
For adult patients who are admitted to the hospital, support persons may accompany the patient to their room during that unit's visiting hours. If they are admitted outside of visiting hours, the support person must return during visiting hours.
Can you enter a quarantine facility if you have a positive viral test?
Visitors who have a positive viral test for COVID-19, symptoms of COVID-19, or currently meet the criteria for quarantine should not enter the facility. The facility will continue to screen all who enter for these visitation exclusions
Should visitors self screen for contagious diseases before arriving at a Kaleida Health facility?
Visitors should self-screen for contagious diseases before arriving at a Kaleida Health facility and before accessing patient care areas
How to request photocopies of your medical records
Download a Release of Information Form ( in English | in Spanish ), print a copy, fill it out, and send to the appropriate contact address below.
Mailing Addresses
Buffalo General Medical Center/Gates Vascular Institute ATTN: Health Information Dept - Correspondence 100 High Street, Buffalo, NY 14203 (716) 859-2759 DeGraff Medical Park Please direct requests for medical records to the Millard Fillmore Suburban Hospital address above.
How to obtain copies of birth certificates
Even though the hospitals of Kaleida collect information, complete the original birth certificates, and submit the information to the New York State Department of Health, the birth certificates are maintained by the Department of Vital Statistics in your city or town. All requests for copies of birth certificates must be made to these departments.
Marc Mayer, D.O
"Dr. Marc," as he is referred to in the office, joined his father, the late Dr. Joel Mayer, at the Avenel Iselin Medical Group (AIMG) full-time in 1985 after completing his residency in family medicine at the University of Medicine and Dentistry of New Jersey, Kennedy Memorial Hospital. Dr.
Mitchell F. Mayer, D.O
Dr. Mitch joined his father, Dr. Joel Mayer, and brother, Dr. Marc, at Avenel Iselin Medical Group in 1988. Dr. Mitch is a board-certified family practice physician. He is the vice president of Avenel Iselin Medical Group. In 1977, Dr.
Neil J. Perilstein, M.D
Dr. Perilstein attended Georgetown University, graduating in 1988 and Georgetown University School of Medicine, graduating in 1992 with a Medical Doctor degree.
Joseph Riggi, D.O
Dr. Riggi is a graduate of Monmouth University where he graduated summa cum laude in 1994. He completed his medical education as a Doctor of Osteopathic Medicine at UMDNJ School of Osteophathic Medicine in 1998. After successful completion of his Residency program at Union Hospital, Dr.
Joann Colbert, PA-C
Ms. Colbert graduated in 1989 from Colorado State University with a Bachelor of Science major and a minor in anatomy and physiology. She attended UMDNJ, earning a Master of Science Physician Assistant in 1997. Ms.
Marina Grundman, RPA-C
Marina Grundman graduated with honors from the Physician Assistant program at D’Youville College, in Buffalo, New York, in 1998 with a Bachelor of Science degree. She completed her training at Buffalo General Hospital and Erie County Medical Center in Buffalo, New York, and received her national certification. Ms.
Andrew Hunton, PA-C
Mr. Hunton joined Avenel Iselin Medical Group in 2006 as a NCCPA-certified physician assistant after graduating from Wagner College-SIUH with a Bachelor of Science Physician Assistant degree. Mr. Hunton is a member of NYSSPA and is BCLS- and ACLS-certified. Mr. Hunton is part of our family practice care team.
