Remote-access Guide

built remote access capabilities

by Mr. Gabe Kling Jr. Published 3 years ago Updated 2 years ago
image

What is the best remote access solution for your business?

Virtual private networks (VPNs): The most common solution for remote access, usually providing unrestricted access to corporate resources Virtual desktop access (VDI): Accessing a corporate-imaged virtual machine in the data center through a corporate internet gateway or directly in the cloud

What are the benefits of the remote access feature?

With this feature, you won’t have to disrupt the client to grant control every time they need assistance and repeatedly walk them through the connection process. Instead, you’ll enjoy having single-click remote access to the client’s computer at any time of the day.

What is the remote access server role?

The Remote Access server role is a logical grouping of these related network access technologies: Remote Access Service (RAS), Routing, and Web Application Proxy. These technologies are the role services of the Remote Access server role.

How do I deploy the remote access service gateway?

When you install the DirectAccess and VPN (RAS) role service, you are deploying the Remote Access Service Gateway ( RAS Gateway ). You can deploy the RAS Gateway a single tenant RAS Gateway virtual private network (VPN) server, a multitenant RAS Gateway VPN server, and as a DirectAccess server.

image

What is remote access capabilities?

Remote access is the ability for an authorized person to access a computer or network from a geographical distance through a network connection. Remote access enables users to connect to the systems they need when they are physically far away.

What is an example of remote access?

Accessing, writing to and reading from, files that are not local to a computer can be considered remote access. For example, storing and access files in the cloud grants remote access to a network that stores those files. Examples of include services such as Dropbox, Microsoft One Drive, and Google Drive.

What are the components of remote access?

The network topology of a cloud-based remote access solution has three components: a remote gateway, a cloud server, and client software. Remote gateways are connected to field equipment in order to remotely access and control them.

What are the different types of remote access methods?

Remote Access Control MethodsDirect (Physical) Line. The first direct remote access control that can be implemented is a direct line from a computer to the company's LAN. ... Virtual Private Network. Another method which is more common is establishing a VPN. ... Deploying Microsoft RDS.

What are the benefits of remote access?

4 Advantages of Remote AccessSuccessful Troubleshooting from Remote Locations. ... Streamline Remote Work for Employees. ... Remote Access Makes Collaboration Easy. ... Logs of All Activity Promote Network Security.

What is the greatest benefit of remote access to an organization?

Flexibility. By allowing your staff to perform tasks outside the office using remote access, you can facilitate more flexible work arrangements and help employees create a better work/life balance.

What are the four basic elements of a remote access policy?

Remote access policies consist of the following elements: conditions, permissions, and profiles. We'll discuss each of these elements in turn, and list how each can be used to control remote access attempts by your network clients.

What are two types of remote access servers?

Remote Access Methods1- Remote Access Server: It's one server in organization network that it is the destination of all remote access connections.2- Remote Access Client: All computers that remote connect to network, called remote access client or remote computer.More items...•

What are the security requirements for remote access?

7 Best Practices For Securing Remote Access for EmployeesDevelop a Cybersecurity Policy For Remote Workers. ... Choose a Remote Access Software. ... Use Encryption. ... Implement a Password Management Software. ... Apply Two-factor Authentication. ... Employ the Principle of Least Privilege. ... Create Employee Cybersecurity Training.

What is remote access software?

Remote access software enables a technician to get access to a computer remotely, meaning without having to be near it. The computer has to be reachable through a network connection or across the internet.

What is remote access in computer?

Remote access is the act of connecting to IT services, applications, or data from a location other than headquarters. This connection allows users to access a network or computer remotely via the internet.

What is a remote access VPN?

A remote access virtual private network (VPN) enables users who are working remotely to securely access and use applications and data that reside in the corporate data center and headquarters, encrypting all traffic the users send and receive.

What is a remote access code on phone?

A remote access code lessens the risk of threats that may disrupt the security of any private device, whether from a household level or from an enterprise point of view. This prevents unwanted threats from an unknown location that may hack and steal any sensitive data or information stored in a particular device.

What is Remote Access Guide?

The Remote Access guide provides you with an overview of the Remote Access server role in Windows Server 2016, and covers the following subjects:

How to install Remote Access as a LAN router?

To install Remote Access as a LAN router, either use the Add Roles and Features Wizard in Server Manager and select the Remote Access server role and the Routing role service; or type the following command at a Windows PowerShell prompt, and then press ENTER. Install-RemoteAccess -VpnType RoutingOnly.

What is a RAS gateway?

RAS Gateway - Multitenant. You can deploy RAS Gateway as a multitenant, software-based edge gateway and router when you are using Hyper-V Network Virtualization or you have VM networks deployed with virtual Local Area Networks (VLANs). With the RAS Gateway, Cloud Service Providers (CSPs) and Enterprises can enable datacenter and cloud network traffic routing between virtual and physical networks, including the Internet. With the RAS Gateway, your tenants can use point-so-site VPN connections to access their VM network resources in the datacenter from anywhere. You can also provide tenants with site-to-site VPN connections between their remote sites and your CSP datacenter. In addition, you can configure the RAS Gateway with BGP for dynamic routing, and you can enable Network Address Translation (NAT) to provide Internet access for VMs on VM networks.

What is web application proxy?

Web Application Proxy provides reverse proxy functionality for web applications inside your corporate network to allow users on any device to access them from outside the corporate network. Web Application Proxy pre-authenticates access to web applications using Active Directory Federation Services (AD FS), and also functions as an AD FS proxy.

Can you use remote access in Azure?

Using Remote Access in Microsoft Azure is not supported. You cannot use Remote Access in an Azure VM to deploy VPN, DirectAccess, or any other Remote Access feature in Windows Server 2016 or earlier versions of Windows Server. For more information, see Microsoft server software support for Microsoft Azure virtual machines.

What is Remote Access Software?

Remote access software (RAS) allows a local user in one location to perform useful functions elsewhere. With RAS, users can connect with, access, and control a remote computer, network, or server in another location.

Accomplish More for IT Clients with Datto RMM Remote Access Tools

Remote access tools are a critical component of Remote Monitoring and Management solutions used by Managed Service Providers (MSPs) to support their clients. MSPs rely on remote access capabilities to immediately work with client systems without having to travel onsite. This enables them to efficiently service their entire customer base.

How to get started with Datto RMM

Your clients want to know that you can be there for them, literally on a moment’s notice. As the networks you monitor and manage expand, Datto RMM’s remote access software for MSPs helps you to exceed expectations.

What is remote access reporting?

The accounting and reporting functionality provided in the Remote Access server role includes the ability to measure specific metrics. Available metrics include the number of users connected to a particular DirectAccess server, and total bytes transferred. Administrators can create custom reports to identify traffic and usage patterns, including a history of these patterns.

Why is remote access connectivity failure so complex?

Troubleshooting remote access connectivity failures for both RRAS and DirectAccess can be very complex due to the limited logging capabilities currently provided . Administrators typically require network monitor captures and RRAS tracing for troubleshooting because Event Viewer logs are not very useful or prescriptive.

What is a Windows Server 2012 R2?

A Windows Server 2012 or Windows Server 2012 R2 Server Core installation includes support for the Remote Access server role for both DirectAccess and RRAS.

What is auto triggered VPN?

Auto-triggered VPN, or application-triggered VPN, in Windows 8.1 allows predefined applications to automatically connect to corporate networks by opening a VPN connection when the application is started. You can define the applications you want to make available for auto-triggering and restrict remote access based on the user identity and the computer identity from which the user is accessing the resource. This provides a secure and reliable way of accessing corporate resources from various devices. For more information, see Windows Server 2012 R2 Test Lab Guide: Demonstrate VPN Auto trigger.

What does it mean to be an administrator of remote access?

Administrators of remote access solutions require the ability to monitor not only which users are connected, but also which resources they are accessing. If users complain that a particular server or file share is inaccessible while remote, the administrator currently has no way to determine if other users are successfully accessing the resource from the remote access console. Multiple tools and applications are typically needed to troubleshoot issues such as particular users consuming excessive bandwidth.

What is web application proxy?

Web Application Proxy provides reverse proxy functionality for web applications inside your corporate network to allow users on any device to access them from outside the corporate network. Organizations can provide selective or conditional access to these web applications, according to organizational requirements. Web Application Proxy also provides built-in Active Directory Federation Services (AD FS) proxy capabilities. For more information, see Web Application Proxy Walkthrough Guide.

How to access dashboard in remote access?

The Dashboard is accessed from the new Remote Access server management console by selecting the Dashboard tab in the navigation pane. The dashboard displays overall operational status and remote client activity and status. The administrator can also view quick reports directly from the dashboard.

Secure Remote Access for Employees and Vendors

Traditional remote access methods, such as RDP, Virtual Private Networks, and legacy remote desktop tools lack granular access management controls. These processes enable easy exploits via stolen credentials and session hijacking. Extending remote access to your vendors makes matters even worse.

Privileged Remote Access: Use Cases

BeyondTrust Privileged Remote Access controls, manages, and audits remote privileged access to critical IT systems by authorized employees and third-party vendors. No VPN required.

Remote Support: Use Cases

BeyondTrust Remote Support allows help desk teams to securely access and fix any remote device on any platform, located anywhere in the world. All with the same solution.

Secure Remote Access and Remote Support Features

BeyondTrust Remote Support and Privileged Remote Access solutions work hand-in-hand to secure remote access points within the enterprise, including employees, vendors, third-parties, and more.

When do you need to connect to a remote support?

As a remote support technician, you might often need to connect to a client’s computer when no one’s being physically present at the remote end. Or if you have to support specific customers on a regular basis.

What is built in chat?

As soon as the remote connection is established, built-in chat will allow you and your client to exchange messages and stay updated on what’s happening on the remote end without having to pick up the phone or send an email every time a new issue arises.

What is remote screen scaling?

The remote screen scaling feature makes it easier for you to work on a remote machine that has a larger or smaller screen resolution than yours. With FixMe.IT, you can always choose between three scaling options to adjust the remote control window based on the remote user’s screen resolution settings, or according to your own preferences.

Why is it important to have a built in clipboard?

This means that having built-in file and clipboard sharing capability is critical for being able to deliver an effective level of technical support to your client.

Can you log on as a different user on a remote computer?

The ability to log on as a different user on a remote computer is very handy when you need to work on machines with multiple Windows User accounts. You may encounter such a scenario on shared computers within a corporate environment where multiple users are able to work only under their individual Windows accounts.

How does Quick Assist work?

Quick Assist will hold a connection to the Microsoft cloud service and the supporter is given a connection code. The user who needs assistance also starts Quick Assist and connects the the same session by specifying the connection code. This way both clients can use outbound connections to the Microsoft cloud service and the cloud service is acting as a broker between both clients. This allows flexible connectivity to remote clients wherever they are. Even behind some firewalls we normally don’t have any issues to successfully build a connection. In fact this is the same approach all the third party vendors like AnyDesk, TeamViewer, BeyondTrust Remote Support (aka Bomgar), or LogMeIn are using with their remote support software products.

What is the main issue with UAC?

The main issue is the elevation of privilege’s. I guess everyone is familiar with the User Account Control (UAC) in Windows. If you try to elevate a process from a standard user context you will be switched to the so called Secure Desktop, the dimmed desktop in the background is the Secure Desktop which can not easily be circumvented:

Can you modify the reg key for Secure Desktop?

Elevation can be seen in the title and my reg add to HKLM succeeded this time. That way you can modify the the reg key for Secure Desktop directly, or again use secpol.msc to modify it.

Can you see elevation prompt in Quick Assist?

As soon as this is done, the elevation prompt will be visible in the Quick Assist session and can be controlled and the remote supporter can enter credentials for elevation. Instead of the black pause screen you will see the UAC prompt (without secure desktop):

Can you remote support Windows 10?

All third party products normally support also the elevation scenario, but there is a way to accomplish remote support even with the Windows 10 built -in Quick Assist solution. The simple solution here is to deactivate the “Secure Desktop” on your clients:

Can you remotely control UAC?

The downside is that the secure desktop is designed that no one can remote control the UAC dialog and inject something as the dialog is not running on the users interactive desktop. Without the secure desktop the UAC dialog is running like every other Windows dialog on the interactive desktop of the user. This makes the device vulnerable to UAC spoofing attacks. If you and your security department are feeling okay with that fact, you can re-configure the devices and get a working Remote Support solution out of the box from Microsoft built directly into Windows 10 called Quick Assist.

Chrome Remote Desktop

Google’s solution for remote access is one of the most dead-simple options out there.

TeamViewer

One of the most popular options for remote desktop access is TeamViewer, which is free for personal use. With a modern, user-friendly interface, it makes the setup and connection process simple.

TightVNC

Its website may look like an early 2000s relic, but you can’t argue with TightVNC’s reliability or its reputation. As open-source software, it’s community supported and vetted. Adjusting settings in the program is also a transparent and fairly straightforward process, which is both its greatest strength and weakness.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9