Remote-access Guide

c more remote access setup

by Ms. Alene Schiller Published 2 years ago Updated 2 years ago
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Enable Remote Access On the C-more programming software call up the Panel Network by using the main menu | Setup | Panel Network… You could also select the panel network under Setup in the Function tab of the Navigation window. Select the Remote Access on the left-hand side of the Panel Network window.

Full Answer

Where can I find C-more remote access?

C-more Remote Access is also available on your iOS, Andriod or Amazon Fire Device, Remote HMI App . Monitor and control screen operations of the C-more panel as if touching the panel itself

How do I use the C-more remote HMI app?

Mobile users can download the C-more Remote HMI app from the Apple iTunes store, Google Play, or Amazon App Store, to get remote access and control for Mobile devices FREE. Monitor and control screen operations of the C-more panel as if touching the panel itself

How do I remote access my C-More EA9 HMI?

Using a web browser (Chrome), we will connect to our C-More EA9 HMI. We will then download the remote access software from the website. We will then run this remote access software to control our existing HMI program. Let’s get started. Watch the video below to see the web server and remote access in action on our C-More EA9 HMI Panel.

How do I reconnect to the remote C-More panel?

The user can press the Play button to reconnect the app to the remote C-more panel. The user login information will appear as it does when a new connection is made to the C-more panel. Add Favorite Button: The Add Favorite button allows the user to add and edit the active C-more panel connection to the list of favorites.

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What is C-more software?

The C-more Programming Software is needed to configure the panel project to allow the Remote Access feature. If the C-more panel has an older version of firmware, the software can also be used to upgrade the firmware in the panel. The Remote Access settings are saved within the project. If a new project is loaded without the Remote Access enabled, the feature will not function.

What is the port number of a C-more?

The Port No. is the destination TCP port number used by the Remote Access software and the listening TCP port of the C-more panel for this connection . This will be needed for access through a Firewall/Router. Enter the Port Number. The port number must be unique for each panel on the local network when those panels are accessed from outside of that network.

What happens if a C-more panel is controlling an application that could cause damage or serious injury to local operators

Remember, if the C-more panel is controlling an application that could cause damage or serious injury to local operators or machinery being control by the panel, you will need to limit the access to those authorized to view or control the remote application.

Is remote access disabled in C-more?

The Remote Access Feature is disabled by default in the C-more panel and must be enabled for the Remote Access to function. Remember that the Web Server feature must also be activated on the Web Server Tab.

Is there a firewall between C-more and PC?

Local Connection (No Firewall/Router) If the PC and the C-more panel are on the same local network, that is, if there is a NOT a firewall or router between the PC and the C-more panel, then the Panel IP address will be used and nothing needs to be entered into the “ Remote Connection ” field.

Is C-more firewall secure?

If you plan to have external users accessing the C-more panel via the Internet, it is highly recommended that a Firewall be used for security purposes. This is true for any device that can be accessed from the Internet. Although the C-more Remote Access accounts can be assigned passwords, it is more secure and recommended that you use a Firewall to reduce the chances of unauthorized access. Most Ethernet Routers offer Firewall support.

What is a C-More remote HMI?

The C-more Remote HMI is an application for real time remote monitoring and control for the C-more HMI (Human Machine Interface). For this app to function as designed, a C-more panel that supports remote connectivity is required.

How many remote access accounts can be configured?

Three Remote Access user accounts can be configured and stored in the panel project. Each account allows up to five remote users to be connected simultaneously, with the same access rights.

What is a C-more remote HMI?

SAFETY NOTICE: The C-more Remote HMI App allows the user to connect to remote C-more panels from Ethernet, Wi-Fi, or cellular network connections. The Remote user can fully operate and monitor the local HMI system and affect the function and control of the application just as the local operator controls it. Proper Control, Security and Safety Procedures should be considered and implemented when utilizing the Remote Access feature. There are various ways to control, limit and log remote users as explained in the topic Setting Up Remote Access.

How does C-Me remote work?

The C-more Remote HMI App allows authorized users to connect their iPhone/iPad/IPod Touch device to the C-more panel from a WI-Fi or cellular connection. The remote user can fully operate and/or monitor a remote C-more panel. This can reduce the need for the user to be on site to view or operate the C-more panel. The HMI Project can also be configured so that the local operator can enable or disable control at any time by using assigned tags on one of the project screens.

What is the connection toolbar?

The Connection Toolbar allows the C-more Remote HMI App to control the connection to the remote C-more panel. The Toolbar is designed much like the video control toolbar found in many popular video control softwares.

What does "off" mean on a C-more?

Off: (Default State) When the user first logs into the remote C-more panel, the Unlock buttons default mode is not active (off). In the "Off State", the iPhone/iPad/iPod Touch acts in a local mode which activates the C-more Remote HMI App workspace tools and also allows the user to zoom and pan and control all local touch interface features.

Where is the status bar on C-more?

The Status Bar is located at the bottom of the C-more Remote HMI App workspace and is displayed by default. It can be enabled or disabled by the user as needed from the settings screen. The status bar displays the following information:

What is a favorite in C-more?

Favorite makes it faster and simpler to remotely connect to a specific C-more panel by allowing users to save the settings required to connect. As an option, the logon settings can also be saved with each Favorite address to simplify the connections.

Is C-more a firewall?

Firewall: If you plan to have external users accessing the C-more panel via the Internet, it is highly recommended that a Firewall be used for security purposes. This is true for any device that can be accessed from the Internet. Although C-more panels have a Remote Access account for assigning passwords, it is more secure and recommended that you use a Firewall to reduce the chances of unauthorized access. Most routers offer Firewall support.

Where can I get C-more?

C-more from your Mobile Device. Mobile users can download the C-more Remote HMI app from the Apple iTunes store, Google Play, or Amazon App Store, to get remote access and control for Mobile devices FREE.

Does C-more Micro support remote access?

The C-more Remote Access feature resides in all panels with Ethernet support, and requires no option modules. (C-more Micro does not support Remote Access). Access real-time data or initiate an action on a control system from anywhere, any time.

Is C-more remote viewer rescaleable?

Unlike many other remote access software brands, the C-more remote viewer is completely sizable. When the user shrinks or expands the browser window, the projects objects will rescale accordingly.

Can I use the Remote Access feature if the C-more panel is inside a Firewall?

Yes. In order to access C-more inside a firewall/router remotely, either a VPN connection must be used or “Port forwarding” must be set up in the router to allow the C-more Web server and Remote Access application to get through.

How do users access the Remote Panel that has been configured for Remote Access?

A user can open Internet Explorer or any Internet browser software and type in the panel’s IP address. Various scenarios and memory configurations are listed here: No Firewall/Router: If there is no Firewall or Router between your PC and the C-more panel then type in: http://<panel IP address>:<Web server port number>

Do all C-more Panels have Compact Flash slots?

No. Only C-more full featured panels come with a built-in CF1 slot. –R models do not have the CF1 slot and do not support the Expansion unit required for the CF2 slot.

What is the difference between using CF1 and CF2 memory slots?

CF1 is the internal Compact Flash expansion slot on the top of the C-more panel. CF2 is the optional Compact Flash expansion slot usable when the EA-CF-IF and EA-EXP-OPT modules are installed.

Do all C-more panels support standard USB memory?

Yes. The C-more panel will work with most brands of USB pen drives, provided they meet the following criteria:

How is using a USB memory device different from using CF1 or CF2?

The USB memory is used in the same way as CF2. It can be used for Backup/Restore of Projects, Logs and Recipes anytime as well as for Data Logging. The runtime project cannot be loaded to the USB memory.

What is the difference between a backup of a project and the project transferred from the C-more Software to the panel?

The project transferred to the panel, either to Internal Flash or CF1, is a “runtime” file. The panel can load this file directly to its internal volatile memory for execution. This file contains only the runtime project. The file extension is EAP.

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Accessing The Panel Server Pages

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Open Internet Explorer or any Internet Browsersoftware and type in the panel’s IP address. 1. No Firewall/Router: If there is no Firewall or Router between your PC and the C-more panel then type in: http://<panel IP address>:<web server port number> 2. With Firewall/Router: If there is a Firewall or Router between your PC a…
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Using The Remote Access Console

  • Please consider that your experience will be affected by network bandwidth and latency, as well as project screen complexity. The Remote Access Console will open and the Connection will begin. This may take several seconds based on your network speed. If the C-more Browser window does not open, it is possible that the URLthat was used is incorrect or no longer accessi…
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Using The Console Tool Menu

  • The Main Menu contains options that can be used or configured to enhance the Remote Access and help with performance. The Tool Barbuttons correspond to the same menu options and allow for fast access. 1. Save Image Button: Allows the remote user to save a Jpegimage to disk. This can be used to capture images of trends, alarm windows, or other screen items that may need t…
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