Full Answer
Where can I find VA CAG remote access connectivity video walkthrough?
A new video is available on the Talent Management System (TMS) that covers access and authentication to the VA network through Citrix Access Gateway (CAG). Users should search for VA CAG Remote Access Connectivity Video Walkthrough or course ID# 4523428.
What remote access options does Vava support?
VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.
What is simplified remote access (SRA)?
Physicians and office staff for all facilities: (281) 325-5499 Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.
How do I request remote access to the self-service portal?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.
What is CAG access?
Citrix Access Gateway (CAG) CAG stands for Citrix Access Gateway and its purpose is to provide remote access from a personal PC (non-GFE equipment). The Citrix Access Gateway provides access to a virtual desktop and basic applications like email and Teams as well as the most used applications by VA end users.
Can I log into my VA email from home?
You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.
How do I access my Citrix Access Gateway?
In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon. Select Network Access and then click Download. Follow the instructions to install the plug-in.
What is remote access portal?
These portals emphasize security, protection, and privacy of intranet resources. The architecture of Secure Remote Access is well suited to these types of portals. Secure Remote Access software enables users to securely access intranet resources through the Internet without exposing these resources to the Internet.
Does the VA have an online portal?
WASHINGTON — The U.S. Department of Veterans Affairs (VA) announced Dec. 18, that Veterans now have digital access to patient statements through AccessVA using their secure information for DS Logon, ID.me or MyHealtheVet Premium.
Why does the VA use CPRS?
So, why is VistA CPRS the preferred choice? In a word, design. The VA built the system with two design goals: improved patient care and rapid adoptability. Physicians at the VA rotate through services and the system has to be adoptable with minimal (2 hours) training; they learn it as they take care of patients.
How do I access Citrix from home?
InstructionsVisit www.citrix.com/partnercentral.Select the Request Account button.Enter information in the required fields and search. ... If the system finds your company, it will display in a box at the bottom of the page.Click the radial button next to the company name and the Continue button.More items...
Is Citrix Gateway and Citrix Receiver same?
They are both the same The plugin was for older Citrix Server, citrix receiver and Desktop app are the latest version for this.
What is Citrix Gateway used for?
Citrix Gateway consolidates remote access infrastructure to provide single sign-on across all applications whether in a data center, in a cloud, or if the apps are delivered as SaaS apps. It allows people to access any app, from any device, through a single URL.
How do you access a portal?
0:084:03How to Access Your Student Portal - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf it's your first time accessing your portal go ahead and look up account or reset password. ClickMoreIf it's your first time accessing your portal go ahead and look up account or reset password. Click ok enter in your last name and your full social security number or your student id.
What are remote devices?
Remote Device means any device acceptable to us from time to time that provides for the capture of images from Items and for transmission through the clearing process.
How can I remotely access my computer from my phone?
Remotely Access Android From a PC With AirDroid Cast To get started, you need to download AirDroid Cast for Windows or Mac, as well as the Android AirDroid Cast app on your phone. Now launch the apps on both devices. In your desktop app you'll see a QR code; tap the Scan icon, scan the code, then tap Start Casting.
How do I log into eBenefits?
You can try to login by selecting “Login” from the eBenefits website. https://www.ebenefits.va.gov. If you have forgotten your login information you can click “Forgotten Username/Password”.
How do I access my HealtheVet?
Accessing My HealtheVet can be at home or through public access like a library or Internet cafe. Computers may also be available to Veterans at your local VA Medical Center. Contact the My HealtheVet Coordinator at your local VA Medical Center for questions and/or assistance.
What is my DS Logon?
DS Logon (DoD Self-service Logon) is a secure, self-service logon ID account created by the Defense Manpower Data Center (DMDC) as an identity credential that allows people affiliated with the Department of Defense (DoD) or the Department of Veterans Affairs (VA) access to several websites using a single username and ...
How do I check my VA benefits online?
eBenefits is located at www.ebenefits.va.gov. Before Veterans can access and use eBenefits they must be listed in the Defense Enrollment Eligibility Reporting System (DEERS) and obtain a DS Logon. Service members can access eBenefits with a DS Logon or Common Access Card (CAC).
Citrix Access Gateway (CAG)
CAG is designed for users that do not have VA Government Furnished Equipment (GFE). CAG is a good option to allow users access to general applications such as email and chat.
Cisco AnyConnect VPN
The Cisco AnyConnect VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops.
Azure Virtual Desktop
Azure Virtual Desktop (AVD) is designed for users with a Windows 10 (either VA-furnished or privately-owned) or personal Windows 11 computer. This is a good option for users who need access to a standardized VA desktop (PIV or eToken required).
PIV Issues?
Using the yourIT Self Service, you can now initiate your own 24-hour PIV exemption!
Tips for Telework
Place your router in a central area of your home and elevate it off the floor in an upright position.
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Who should use the 1VA-General Desktop?
The 1VA-General Desktop is for users who need access to general applications, such as:
Have the names of the Specialty Desktops changed?
Yes. The names of desktops for specialty applications have changed to include “Specialty,” e.g., the new name for the “V18-Desktop” is now “V18-Specialty Desktop.”
Who should use the Specialty Desktops?
Only users that need specialty applications from within the desktops (clinical, biomed, and business) should use the specialty desktops. Specialty applications include:
Can users of the 1VA-General Desktop access network resources, such as network drives and SharePoint sites?
Yes. However, users requiring access to network drives, SharePoint sites, and other network resources may need to configure their 1VA-General Desktop. For additional information see the Citrix YourIT Knowledge Article “How do I map a network drive in Citrix” ( KB0013648 only available while on VA's internal network).
Is OneDrive available to 1VA-General Desktop users?
Yes, OneDrive is available to users of 1VA-General Desktop. However, OneDrive is NOT available from File Explorer as it is on normal physical desktops but can be accessed via the web. Users can open files using the URL https://dvagov-my.sharepoint.com/ ( only available while on VA's internal network).
Are users of the 1VA-General Desktop able to connect to physical machines in their offices?
Yes, users of the 1VA-General Desktop may connect to physical machines in their offices. However, they should NOT use remote desktop protocol (RDP) to connect to physical machines in the office.
Can users of the 1VA-General Desktop share their computer audio and camera over Skype?
No. Users of the 1VA-General Desktop cannot share their computer audio and camera over Skype. Users will need to dial in to Skype meetings or have the meeting dial out to them.
Getting started
If possible, make sure you are using the latest version of MacOS, 10.15 (Catalina). To check the version of MacOS click the Apple icon on the top left of your screen, then choose “About This Mac”.
Things to be aware of
Chrome and Edge may attempt to open the last site you went to based on the browser settings. To prevent this issue, please change this setting to open a New Tab page (preferred) or a specific page when you open a new browser window.
Apple iOS 8 – hCare Access (VDI)
iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.
For Employees
Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.
Who Should Use The 1Va-General Desktop?
- The 1VA-General Desktop is for users who need access to general applications, such as: 1. VA VistA 2. Microsoft Office 365 Suite (no Project or Visio) 3. Microsoft Visio Viewer 4. Internet Explorer, Chrome, and Firefox Browsers 5. Microsoft Infopath 2013 6. Citrix WorkspaceApp Client
Have The Names of The Specialty Desktops Changed?
- Yes. The names of desktops for specialty applications have changed to include “Specialty,” e.g., the new name for the “V18-Desktop” is now “V18-Specialty Desktop.”
Who Should Use The Specialty Desktops?
- Only users that need specialty applications from within the desktops (clinical, biomed, and business) should use the specialty desktops. Specialty applications include: 1. Clinical: Computerized Patient Record System (CPRS), VistA Imaging 2. Biomed: Muse, Picture Archiving Communication Systems (PACS) 3. Business: Veteran In-Patient (VIP) Workplace/Director, Audi…
Is OneDrive Available to 1Va-General Desktop users?
- Yes, OneDrive is available to users of 1VA-General Desktop. However, OneDrive is NOT available from File Explorer as it is on normal physical desktops but can be accessed via the web. Users can open files using the URL https://dvagov-my.sharepoint.com/ ( only available while on VA's internal network). Once files are open and authenticated, users may save them to https://dvago…
How Does Microsoft Teams Work on The 1Va-General Desktop?
- Users enabled for Teams or needing to join Teams meetings must use the Teams WebApp from within the VA Ctirix environment through the Internet Explorer (IE) published application and/or from IE in published desktops. The VA Citrix environment does not currently support the Teams application. Thus, users should NOT download the application, even when prompted, when loggi…