Remote-access Guide

caillac remote access plan

by Dr. Dallas Upton Published 3 years ago Updated 2 years ago
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The new Remote Access Plan is priced at $14.99 per month and includes the following features: Keyfob access: enables owners to remotely start, lock/unlock doors, as well as activate the horn and lights from the myCadillac app.Jun 13, 2018

How much is Cadillac remote access plan?

Pricing: $20 per vehicle monthly plan charge (3 vehicles on plan results in $60 monthly plan charge). Devices: Sold separately. Limits: 3 vehicles per plan. Hotspot: Connects a limited number of Wi-Fi-capable devices per vehicle hotspot.

Does myCadillac app work without OnStar?

How Vehicle Access Features Work. The vehicle access features of myCadillac require an active OnStar plan — whether it's the free Basic Plan or one of the paid subscriptions. It also requires the user to download the app, create an OnStar user ID and password, and log into myCadillac.

Does myCadillac have remote start?

The myCadillac Mobile App† enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure and more on properly equipped vehicles.

Does Cadillac have OnStar?

OnStar is available in all new and many pre-owned Cadillac vehicles.

Do you need OnStar to use remote start?

To use the services, all customers have to do is download the OnStar RemoteLink app and sign up for an OnStar username and password. Customers do not have to have an OnStar subscription for the free Key Fob services.

What do I lose if I cancel OnStar?

If you let your service plan expire or choose to cancel it, your OnStar system will be deactivated. All services — including Automatic Crash Response and Emergency Services — will be shut off. Your vehicle won't be able to connect with us for help, even in a crash.

Can I start myCadillac with my phone?

Not only can you sync any new Cadillac vehicle with a compatible Apple or Android smartphone, but you can also enjoy the myCadillac Remote Start App feature. In this guide, the experts at Hendrick Cadillac Monroe will show you how to download and set up the myCadillac Mobile App, and how to make the most it.

Do you have to pay for Cadillac app?

Vehicle Status features require a paid plan. **** Roadside service availability and providers vary by country.

How do I know if I have remote start?

To find out if you have the remote start option, you must first take a look at your key fob. The remote-start button is shaped like a curved arrow. If your key fob has this button, that means that your car is equipped with Remote Start. To try remote start, press the lock-shaped button that locks the car once.

Can I track where myCadillac has been?

If you don't already have an OnStar account or a Cadillac Owner Center account, you'll need to create one at my.cadillac.com. Use your account information to log into the app on your smartphone. If you've already registered your vehicle with the Cadillac Owner Center, the app should recognize your vehicle automatically ...

Can myCadillac app track my car?

Navigation – Search for directions on your smartphone and send them instantly to your Cadillac navigation system. You can also plot your location for later reference. Vehicle Location – Instantly locate your vehicle, send notifications for arrivals and departures, set boundary alerts, or find where you parked!

Does Cadillac have Wi-Fi?

Available 4G LTE Wi-Fi Hotspot with Unlimited Data. In-Vehicle Apps including available Alexa Built-in Connected Navigation.

What does the myCadillac app do?

Check your vehicle's status by glancing at your home screen — monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle's health and schedule service with your participating Dealer without leaving the app.

Does the myCadillac app cost money?

The new Remote Access Plan is priced at $14.99 per month and includes the following features: Keyfob access: enables owners to remotely start, lock/unlock doors, as well as activate the horn and lights from the myCadillac app.

Can myCadillac app track my car?

Navigation – Search for directions on your smartphone and send them instantly to your Cadillac navigation system. You can also plot your location for later reference. Vehicle Location – Instantly locate your vehicle, send notifications for arrivals and departures, set boundary alerts, or find where you parked!

Can I update myCadillac CUE software?

Can Cadillac CUE be updated? Yes!

What is Cadillac Connected Services?

Cadillac Connected Services include navigation services and Remote Access Plan. Data plans offered by AT&T. Services subject to Terms and limitations. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. Map coverage available in U.S., Puerto Rico and Canada. See onstar.com for details and limitations. See onstar.com for details. When you select a monthly plan within 30 days of activating your trial, you'll receive 2 additional months of the plan you selected at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. Excludes OnStar Guardian, Unlimited Data and Wi-Fi only plans. The amount and frequency of each recurring payment is based upon the service (s) and payment interval (s) you select from the options provided. After the trail expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing 4G LTE data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.88.466.7827. May not be combined with other offers or retroactively applied. Availability subject to change.

Can you use a hand held device on a super cruise?

Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

Does Cadillac have Alexa?

For the first time on a Cadillac vehicle, Alexa functionality is now fully integrated into the Cadillac user experience. With available Alexa Built-In, you can use voice commands to stream your favorite music, get directions, make calls, change your radio stations and more. Ask anything. Alexa’s on board.

Does Onstar require AT&T data?

Service varies with conditions and location. Requires active service plan and paid AT&T data plan. See onstar.com for details and limitations.

Does the Remote Access Plan include emergency services?

Remote Access Plan does not include emergency or security services. See onstar.com for details and limitations.

Does OnStar have cell reception?

OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. See onstar.com for details and limitations.

How much does Remote Access cost?

Remote access is now the Connect Access plan which under Remote Access use to be attached to two other plans which could cost as much as $399.00 a year . If you have a 2019 One of those plans you are getting for free for 1 Years but now the Connect Access plan has a stand alone could cost you up to $199.00 a year.

Does OnStar charge for remote access?

I use and like OnStar, but the remote access used to be free as long as you had the car. Now they charge for something other brands give you for free.

What is Cadillac Connected Services?

Cadillac Connected Services include navigation services and Remote Access Plan. Data plans offered by AT&T. Services subject to Terms and limitations. Certain services require working electrical system, cell reception and GPS signal. OnStar links to emergency services. Map coverage available in U.S., Puerto Rico and Canada. See onstar.com for details and limitations. See onstar.com for details. When you select a monthly plan within 30 days of activating your trial, you'll receive 2 additional months of the plan you selected at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. Excludes OnStar Guardian, Unlimited Data and Wi-Fi only plans. The amount and frequency of each recurring payment is based upon the service (s) and payment interval (s) you select from the options provided. After the trail expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing 4G LTE data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or calling 1.88.466.7827. May not be combined with other offers or retroactively applied. Availability subject to change.

How long is Cadillac Connected Services trial?

Up to 8 months of Cadillac Connected Services trial, including Remote Commands, unlimited in-vehicle data, Connected Navigation, In-Vehicle Apps and more

How often does OnStar bill AT&T?

Plans containing 4G LTE data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or by calling 888.466.7827. Availability subject to change.

Can you use a hand held device on a super cruise?

Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

TROUBLESHOOTING INFORMATION ON PLANS AND SERVICES

Setting up or signing in to My Account is the easiest way to find information about your plans and services, including SiriusXM® and OnStar® and Connected Services.† (1) To sign in,

Trouble With the System Not Recognizing My VIN

If your vehicle has an active OnStar® and Connected Services plan, you'll need to call 1-888-466-7827 to add or remove it from My Account. If your vehicle does not have an active plan, you can add or remove it online through My Account.

OnStar and Connected Services Help

Push the blue OnStar button in your vehicle or call (888) 466-7827 anytime to activate or renew services. To speak with an advisor about payments, call (888) 466-7827. You can also view recent OnStar and Connected Services payments online on your Payments Page.

Trouble Signing in to My Cadillac Financial Account

To register and access account information, download the GM Financial Mobile app for Android or iOS or visit www.gmfinancial.com. You will need:

GM Financial Help

Go to the GM Financial Help page and send a message to the Customer Experience team by clicking the Message Now button. Note: If the Message Now button does not appear, please try again during support hours: 7 a.m. to 6 p.m. (Central) Monday through Friday 9 a.m. to 1 p.m.

Trouble Finding My SiriusXM Information

Sign in to care.siriusxm.com for options in managing your account, including:

SiriusXM Help

Have your account number, Radio ID or ESN available and call SiriusXM® Listener Care at (866) 635-5027. Call Center Hours: 8 a.m. to 8 p.m. (EST) Monday through Friday

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