Does Cambridgeshire County Council it service support PCs and networks?
Cambridgeshire County Council IT Service is not able to provide support for PCs and networks that it does not manage. If you are unsure about following any of the advice offered please consult your own IT support provider
What can I do if my CCC is not working?
reset CCC BlackBerry passwords. confirm whether or not the Remote Access System is available. investigate whether corporate critical services such as email and logging in are available and attempt to restore if not. Other business systems are investigated on a best endeavours basis.
What type of authentication does CCC anywhere use?
CCC Anywhere uses the same authentication that is already configured for all faculty and staff who have CCC email.
Support during normal business hours
The IT Service Desk operates Monday to Thursday 7:30am to 6pm and from 7:30am to 4.30pm on the last working day of the week (excluding statutory holidays). Calls can be logged via Let’s Go Direct or by phoning 0300 126 7333 option 1.
IT support outside business hours
Calls made to the IT Service Desk outside normal service hours will be redirected to a voice mail service and you will be asked to leave a message. You will also need to give your user name, user ID and contact details.
Essential IT maintenance
Please note: IT regularly carries out essential system maintenance during scheduled Sunday service breaks. This work will lead to periods of system down time although we will ensure this is communicated beforehand and the impact is minimised.
Welcome to Central Hosting
You are about to access a system operated by The ICT Service, part of Cambridgeshire County Council. You must be an authorised user and act within our guidelines to use this system. Unauthorised access or misuse of this system is prohibited and may be a criminal offence under the Computer Misuse Act 1990.
Having a problem?
Our FAQs may be able to help you find the solution to common Central Hosting problems.
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What is the DCRI for Citrix?
For NIH Clinical Center users, the Department of Clinical Research Informatics (DCRI) User Support Team will provide assistance to update your workstation if needed so it is able to access the new Citrix web site. Please contact the CC Service Center at 301-496-8400 for assistance.
Do you need to be on the NIH network to access CRIS?
Note: You must be on the NIH network to access CRIS.
