Does GoToAssist Remote support work with Chromebooks?
GoToAssist Remote Support v5 offers Remote View support for Chromebook devices. That is, a support agent can engage in a support session with a customer using a Chromebook. The agent will be able to view the screen of the device without taking control. Restriction: Remote Control is not supported on devices running Chrome OS.
Can you remotely connect to a Chromebook?
Rather, the Chromebook has to be controlled by someone at the remote location, and they must give you the pass code to connect. Moreover, you can only stay connected remotely for a very few minutes before CRD severs the connection.
How do I set up remote access to my Google Chrome?
On your computer, open Chrome. In the address bar at the top, enter remotedesktop.google.com/support, and press Enter. Enter the code under “Give support” and click Connect. Download the 64-bit Debian package here. Go to the “Set up remote access to your computer” section above.
What are the restrictions of GoToAssist Remote Support V5?
Restriction: GoToAssist Remote Support v5 sessions cannot be joined in a Citrix-based environment. Important: On customer devices running Windows 7, it is recommended to enable TLS 1.1. and TLS 1.2 in the Windows Registry. GoToAssist Remote Support v5 will stop supporting TLS 1.0 due to the vulnerability of TLS 1.0 to attacks.
Does GoToAssist work with Chromebook?
GoToAssist Remote Support v5 offers Remote View support for Chromebook devices. That is, a support agent can engage in a support session with a customer using a Chromebook. The agent will be able to view the screen of the device without taking control.
Can you remotely control a Chromebook?
Google develops the Chrome Remote Desktop app. It works seamlessly with your Google account to allow remote viewing and remote control of a Chromebook from any computer that can run the Chrome browser.
Can I control my Chromebook with my phone?
It is now no more difficult to get remote control access of a Chromebook with an Android phone. You can do it through your phone to unlock your Chromebook screen, and you will quickly receive and send text messages from your Chromebook.
Can you connect a Chromebook to a PC?
0:395:04Use a Chromebook as a Desktop Computer - YouTubeYouTubeStart of suggested clipEnd of suggested clipNow some machines older machines may not have USB C. And newer machines may not have USB type a soMoreNow some machines older machines may not have USB C. And newer machines may not have USB type a so there's a few different ways to hook this up. So I'm gonna briefly go over a bunch of different
How can I remotely access another computer?
Access a computer remotelyOn your Android phone or tablet, open the Chrome Remote Desktop app. . ... Tap the computer you want to access from the list. If a computer is dimmed, it's offline or unavailable.You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.
How do I setup remote desktop on Chromebook?
To install it, go to the Chrome Web Store, install the Chrome Remote Desktop app and then click Get started in the My Computers section. You'll be prompted to download the Chrome Remote Desktop Host Installer. Click Accept and Install.
How can I control my Chromebook with my Android phone?
Connect your phone anytimeAt the bottom right, select the time.Select Settings .Under "Connected devices," next to "Android phone," select Set up.Enter your password and follow the steps. ... On your Chromebook, under "Enabled," select which features you want to turn on.
How do I unlock my Chromebook with my phone?
Connect to your phoneConnect to your phone's network.Connect your Android phone to your Chromebook.Send & receive SMS messages on your Chromebook.Unlock your Chromebook with your Android phone.Set up Phone Hub on your Chromebook.
How do I connect my Chromebook to my phone?
Use your phone's data connectionOn your phone, turn on Bluetooth.On your Chromebook, at the bottom right, select the time.Select your Wi-Fi network or No network .Under "Mobile data," select your phone.When you see "Connected" under your phone's name, your phone is sharing its data connection with your Chromebook.
How do I get access to my Chromebook?
However, there isn't an Android version of Microsoft Access, Access isn't available in Google Play and you cannot install Access on to a Chromebook. So how do you run Microsoft Access on a Chromebook? The answer is to run Access hosted on a remote desktop service, and connect to it from your Chromebook.
Is a Chromebook a laptop?
Chromebooks are web-centric laptops that run Google's Chrome operating system (OS). Chrome OS is built around the Chrome browser, which runs web-based apps like Gmail and Google Docs, as well as some apps from third-party vendors. Most Chromebooks can also run Android apps.
How do I connect my Chromebook to a monitor without HDMI?
0:563:56How to Connect Chromebook to TV Without HDMI - YouTubeYouTubeStart of suggested clipEnd of suggested clipFor android and chromecast devices if your tv supports. Chromecast. Then you can directly use yourMoreFor android and chromecast devices if your tv supports. Chromecast. Then you can directly use your built-in chromecast option on your chromebook to start mirroring a display.
Can I unlock my Chromebook with my Iphone?
Anyway, go to Settings in your Chromebook, open the Advanced Settings tab. Pair it with your phone via Bluetooth, and you're all set; if your phone is unlocked, your Chromebook is unlocked.
Does AnyDesk work on Chromebook?
The Chrome OS version of the AnyDesk Remote Desktop app integrates seamlessly with your device. Features are constantly updated.
Why is GoToAssist not supporting TLS 1.0?
and TLS 1.2 in the Windows Registry. GoToAssist Remote Support v5 will stop supporting TLS 1.0 due to the vulnerability of TLS 1.0 to attacks.
Is remote control available on Linux?
Restriction: Remote Control is currently not available on Linux devices. Restriction: Remote Control is currently not available on Chrome OS devices. Remote View is only available on devices running the latest Chrome OS version. The latest version of Chrome, Firefox, Edge or Safari, or Internet Explorer 11.
Does Samsung have remote control?
Restriction: Remote Control for Android is officially supported on Samsung (with Knox), LG, Motorola, and supported versions of Huawei devices with dedicated add-ons. Version 2.1.0-217 (and above) of the GoToAssist Remote Support Android app offers Remote Control for additional brands.
How to stop GoToAssist from renewing?
To stop your GoToAssist paid subscription plan from renewing automatically, log in, select My Account and click the Turn Off Renewal link. Because GoToAssist is a prepaid service, your service will continue until the end of your current paid subscription period. At that time, your plan will be discontinued and will not renew again. If you would prefer to stop service immediately and want to request a refund, please contact Customer Care.
What is GoToAssist Corporate?
GoToAssist Corporate is designed for multi-agent support teams that need to deliver live technical assistance. GoToAssist Corporate comes with advanced administrative, collaborative and customer-queuing features not present in GoToAssist. In contrast, GoToAssist and Service Desk are especially designed for IT managers, consultants and MSPs. In addition to offering fast, easy on-demand support, GoToAssist has a powerful functionality not available with GoToAssist Corporate: the ability to view and control unattended machines. GoToAssist also seamlessly integrates with GoToAssist Service Desk, so your IT team can deliver multiple services from one integrated platform.
What is rapid support?
When downtime equals dollars, rapid support means everything. Whether you are an IT manager or a consultant, you need to quickly respond when tech issues emerge. GoToAssist gives you the immediate, secure, reliable connectivity you need to diagnose problems and resolve them fast. IT agents can also use the unattended support feature to conveniently access unattended computers and servers for routine maintenance or after-hours work. Your tech team can share access to machines for efficient scheduling of tasks and collaboration.
How long is the GoToAssist trial?
Sign up for a free 7-day trial of GoToAssist and you will be able to use GoToAssist and its mobile device support capabilities during the trial. We will notify you before your trial expires and you can decide to subscribe to a paid plan or let your trial expire.
What is GoToAssist?
GoToAssist is the fast, simple, inexpensive remote support solution for individuals or small teams.
Can you use GoToAssist on multiple devices?
Yes, GoToAssist is designed for both individual IT professionals and teams. Set up different agents from your Management Center and control which devices they are able to remotely access. Because this service is team-based, multiple agents can access any given device.
Can you use GoToAssist as a guest?
No, your customers join GoToAssist support sessions as your guests, for no additional charge. When they enter a session, the software installs on demand. Customers requiring mobile device support for iOS or Android devices are automatically directed to the mobile app for customers.
What is the code generated on a Chromebook?
The code generated on the Chromebook is the key to the kingdom here. The Chromebook user should provide that code to the PC user, who then enters the code on the computer: Once the code is entered on the computer, click the Connect button. That will generate a request to the Chromebook; once the access request is accepted on the Chromebook, ...
Is Chrome Remote Desktop part of the equation?
Chrome Remote Desktop is still part of the equation here. But so too is a special URL if you don’t have or want to install the extension. Technically, I believe the extension is a Progressive Web App using this URL.
Can I remotely control a Chromebook from another computer?
Chromebooks have long supported remote desktop access to other computers. You just install the Chrome Remote Desktop extension, follow the directions and you’re off. But a common question I get, mainly for troubleshooting reasons is: How can I remotely control a Chromebook from another computer?
Do you need to have the same Google account on a Chromebook?
I also tested this with a Chromebook my wife uses, illustrating that you don’t need to have or share the same Google account. Additionally, I tested with a Chromebook connected over an LTE hotspot and my computer on Wi-Fi.
Can you remotely control a Chromebook?
That will generate a request to the Chromebook; once the access request is accepted on the Chromebook, you’ll have remote control access to it. Either user can terminate remote control access at any time. And if a new session is required, the same steps apply. Of course, the access code will be different for each session.
How to access Chromebook from Windows 10?
Accessing a Chromebook from a Windows 10 PC. Once you complete the steps or the Chromebook, do these steps on your Windows computer: From your Chrome browser, add and/or launch the Chrome Remote Desktop app from the Chrome Web Store. In the Remote Assistance section, click Get started, then click Access. Enter the access code displayed on the other ...
How to end a Chromebook session?
You can even access the shelf at the bottom of the Chromebook, which means you’ll be able to access the file system and add or remove apps. To end your session, click Stop in the bottom-right.
Is there a plugin for Chrome?
There is a PLUGIN for Chrome browser that must be installed in Chrome for BOTH the ChromeBook / Android AND the PC, (WHEN you are LOGGED INTO the browser CHROME, and NOT Vivaldi’s Chrome-based browser). There is an MSI called chromeremotedesktophost.msi that must be installed (ON the PC).
Can you remotely connect to a Chromebook?
nope… this specifically implies the ability to remotely connect to a chromebook from another chrome browser, whether chrome os, windows, ios, linux. Definitely click bait considering the date it’s published and the title chosen.
Can you connect a Chromebook to a Windows machine?
The article is a bit misleading. You can’t just connect to your own remote Chromebook and use it from a Windows machine. (That would be ideal.) Rather, the Chromebook has to be controlled by someone at the remote location, and they must give you the pass code to connect. Moreover, you can only stay connected remotely for a very few minutes before CRD severs the connection. On the other and, you can connect a Chromebook to your own unattended Windows machine and stay connected indefinitely. That’s because Google adopted the philosophy that Chromebooks are a “think client.” And, even though that notion is outdated, CRD continues to operated on that paradigm. For what CRD is, though, it’s a very robust and useful application.
Do you have to give permissions to Chrome Remote Desktop?
You may notice that you’ll be asked to give permissions over to the app upon first installing the Chrome Remote Desktop app.
Is a Chromebook a good laptop?
Chromebooks make great laptops for your less tech-savvy family members and friends. Other than logging in with your Google account, there’s practically no configuration involved. However, there still may be a scenario where your grandma or cousin, or nephew has a question about something they see on their Chromebook.
What happens if someone shares your remote access code?
If someone has shared their remote access code with you, you can remotely offer support.
What port is TCP and UDP on?
Traffic on TCP and UDP on port 3478 (STUN) If the computer being accessed is on a work or school network, it might not let you give others access. For more information, contact your administrator. Make sure you're using the latest version of Chrome or Chrome OS.
What is the command for Cinnamon?
For example, Cinnamon has a file named cinnamon.desktop. In some versions, the file might have the command: gnome-session --session=cinnamon.
How many times does the access code work?
The access code will only work one time. If you are sharing your computer, you will be asked to confirm that you want to continue to share your computer every 30 minutes.
Can you have more than one session on Chrome?
Tip: Your desktop environment may not support more than one session at a time. In this case, we recommend that you use different desktop environments for your Chrome Remote Desktop session and your local session, or use the session chooser.
Is remote desktop fully encrypted?
For your security, all remote desktop sessions are fully encrypted.
Remote Control for Android Devices
GoToAssist Remote Support v5 strives to support remote control on the widest possible range of Android devices.
How Can Customers Enable Accessibility Service for the GoToAssist Remote Support Android app
Note: This procedure only applies to customers using the GoToAssist Remote Support Android app version 2.1.0-217 or above.