Remote-access Guide

can t get plex remote access to work

by Quinton Jakubowski MD Published 2 years ago Updated 2 years ago
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What causes Plex Remote Access not to Work?

  • Solution 1: Updating to the Latest Version. There are many instances where several bugs are induced into the Plex...
  • Solution 2: Power cycling for Glitch Resolution. Another interesting scenario which occurs quite frequently is where the...
  • Solution 3: Fixing Slow Internet Connection. We came across the issue where the media...

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.Jan 12, 2022

Full Answer

Why can't I connect to my Plex server outside of network?

No remote access If you're able to access the Plex server using a client on the same network but are unable to connect outside, the most likely cause of the problem is the router. Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world.

How do I enable remote access to my Plex Media Server?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab. Then, from the left hand navigation pane, select “Remote Access”.

What is the best port number for Plex remote access?

The big secret here is proper port forwarding for plex remote access! Keep in mind that internal port should always be 32400 and External port is set to the top of the range at 50000. Also when setting a static IP to your Plex Media Server it is always recommended to restart your device...

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How do I get Plex to work remotely?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Why won't Plex work on my smart TV?

If your smart TV app has trouble connecting to a Media Server after September 30th, please ensure that both the app and the server are set to allow insecure connections: On the TV app*, ensure that Settings -> Advanced -> Allow Insecure Connections is set to Always, and on the server, ensure that Settings -> Network -> ...

How do I access Plex without port forwarding?

Add a Resource Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

How do I access Plex server from another computer?

To open the Plex Web App from a different device than the server computer while still on the same network: Open a browser window. Type http://server.local.ip.address:32400/web into the address bar (e.g “http://192.168.1.5:32400/web”) The browser will connect to the server and load Plex Web App.

Why is Plex not working?

Ensure you have the current version of Plex Media Server installed. Ensure that Plex Media Server is actually actively running. Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router.

How do I update Plex on my Smart TV?

Press the Smart Hub button. Select Featured. Apps that can be updated are indicated by a small white arrow in a blue circle. Navigate to an App that needs updating, then press and hold the Enter button until a sub menu appears. Select Update apps. Click Select All. Select Update.

What port is Plex Media Server on?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I find my Plex server IP address?

Find out the local IP address of the device on which the app is running. You will typically be able to find this in the device's system settings. In your Plex Web App, go to Settings > Server > Network .

How do I connect to my friends Plex server?

Enter the username or email address of the person you want to share your library with, and click on the user when it pops up. In the next window, choose which libraries you share with others. To share all of them, select your server and click Save. Or select only the libraries you want to share, then click Save.

How do I access my media server remotely?

0:3911:14PLEX Part 5: Accessing Your Media Remotely - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd what you want to do is check this area here that says remote access and if you've got this greenMoreAnd what you want to do is check this area here that says remote access and if you've got this green checkmark you're fully accessible outside your network you're in great shape. Ok.

Why are Plex server settings unavailable?

That's because you're not yet signed in on the Plex Media Server and you're using the hosted Plex Web App.

Can you put Plex on a smart TV?

Plex can be installed on almost any platform, including most (but not all) modern smart TVs. However, the installation process varies depending on the model and brand. Below we've covered steps for installing Plex on modern smart TVs from LG, Samsung, Sony, Toshiba, and more.

How do I connect my Plex to my TV?

1:405:42How to Set up Plex on Smart TV - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo once you've got your Wi-Fi. Or Ethernet set up on your TV go up to the top of your menu. AndMoreSo once you've got your Wi-Fi. Or Ethernet set up on your TV go up to the top of your menu. And click apps or you can click apps on your remote.

Can I get Plex on LG Smart TV?

Go to the Home Screen on your LG Smart TV. Launch the app store and search for “Plex” on your LG Smart TV. Select “Download” to install the app. You can now stream Plex on LG Smart TV.

How do I activate Plex?

To unlock Plex for Android through the one-time purchase in the Amazon app store: Use the Activate Now button at the bottom of the activation screen. A purchase window will appear to let you approve the in-app purchase.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

What port do you forward plex media server to?

If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server)

What to do if remote access is disabled?

If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first.

Does Plex Media Server allow remote access?

The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.

Does Plex Media Server require a Plex Pass?

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

Can't access Plex server on LAN?

Cannot access server on LAN. Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit.

What is Plex Media Server?

Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. Unfortunately, things can go wrong, so I rounded up some common issues and solutions that can help you get back on track.

What is a Plex plug and play?

Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world. Or you can go down the manual route by opening up a port yourself.

Can you ignore Plex updates?

One thing many people seem to sometimes ignore is updates, be it on the smartphone, PC or on a server. The Plex server is something you're likely to set up and forget, but you really do need to remain on top of things, especially if you encounter a problem that has already been fixed in a newer release. The first step to carry out is a version check. Follow this process:

Is it hard to put together a Plex server?

Putting together a Plex server isn't difficult, especially with some killer NAS units that can do all the hard work for you. When it comes to storage, you should always look at picking up one of these hard drives.

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