Remote-access Guide

can windows 10 remote access or assist windows 8

by Scarlett Spencer Published 2 years ago Updated 2 years ago
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If you’re both using Windows 10, you can use the built-in “Quick Assist” app to do this. If one of you is using Windows 7 or 8, you can use the older Windows Remote Assistance. Windows Remote Assistance is still included in Windows 10, just in case you need it. Note that both features require the other person help initiate the connection.

Full Answer

How to use remote assistance in Windows 10?

Just click the Start button and directly type “ remote assistance “. The search box will show up and deliver the results. Click the option “ Invite someone to connect to your PC and help you, or offer to help someone ” to launch Windows Remote Assistance.

How to access a computer remotely in Windows 10?

Applications like WinVNC or LogMeIn used to be what was needed to access a computer remotely. They aren’t really needed anymore because Windows 10, 8, and 7 all come with Windows Remote Assistance built into the OS. Here’s how to use the feature. Hold the Windows Key, then press “ R ” to bring up the Run box.

Does Windows 10 have a remote desktop app?

They work similarly to Remote Desktop, but are available on all editions of Windows and are easy to set up. If you’re both using Windows 10, you can use the built-in “Quick Assist” app to do this. If one of you is using Windows 7 or 8, you can use the older Windows Remote Assistance.

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Does Remote Desktop work on Windows 8?

You can use Remote Desktop to connect to Windows 10 Pro and Enterprise, Windows 8.1 and 8 Enterprise and Pro, Windows 7 Professional, Enterprise, and Ultimate, and Windows Server versions newer than Windows Server 2008. You can't connect to computers running a Home edition (like Windows 10 Home).

How do I enable remote access on Windows 8?

How to enable remote connection in Windows 8?Open a search box and type "control panel" and click on the Control Panel icon.In the Control Panel click on "Network Security".In the system and security window click on "Allow remote access".In this step click on "Allow remote connection on this computer".More items...•

Does Quick Assist work on Windows 8?

If One or Both of You Have Windows 7 or 8: Use Windows Remote Assistance. If one of you hasn't updated to Windows 10 yet, you won't be able to use Quick Assist. Thankfully, you can use Microsoft's older-but-still-useful Windows Remote Assistance tool, which is included on Windows 7, 8, and 10.

Does Windows 10 provide remote access?

You can install the Remote Desktop app on any edition of Windows 10. However, the remote desktop protocol (RDP) that allows connections to a device is only available in the Pro edition and business variants of the OS. Windows 10 Home doesn't allow remote connections.

Can Windows 10 Remote Desktop to Windows 7?

See the steps below:Press Windows key.Type Allow remote access to your computer.On the Remote tab,under Remote Assistance, check Allow Remote Assistance connections to this computer.Under Remote Desktop, check Allow remote connections to this computer.Click OK.

Does Windows 7 have Remote Desktop?

Click on Start, select Control Panel and then double-click on Windows Firewall. Click on Allow a program or feature through Windows Firewall. Click on Change settings. Scroll through the list to Remote Desktop and select boxes under Domain and Home/Work (Private), as shown on the next page.

What is the difference between Quick Assist and remote assistance?

While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the ...

What versions of Windows have Quick Assist?

Windows 10 includes a free tool called Quick Assist, which enables one person to remotely control another person's Windows 10 PC with that person's permission.

What version of Windows has Quick Assist?

A little-known app that comes with Windows 10, Quick Assist is a remote-access tool that connects two PCs over the internet so that a person at one PC can remotely control the other.

How do I set up remote access on Windows 10?

Windows 10: Allow Access to Use Remote DesktopClick the Start menu from your desktop, and then click Control Panel.Click System and Security once the Control Panel opens.Click Allow remote access, located under the System tab.Click Select Users, located in the Remote Desktop section of the Remote tab.More items...•

How do I connect Windows 10 to another computer?

Connect remotely to another computer on the networkClick the search bar on the taskbar.Type remote desktop. ... Click Remote Desktop Connection.In the Remote Desktop Connection window, type the IP address or the name of the Windows device that you want to connect to; then click Connect.More items...•

How can I remotely access a Windows computer?

On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

How do I enable remote access?

Right-click on "Computer" and select "Properties". Select "Remote Settings". Select the radio button for "Allow remote connections to this computer". The default for which users can connect to this computer (in addition to the Remote Access Server) is the computer owner or administrator.

How do I access remote desktop connection?

On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

What is port for RDP?

Overview. Remote Desktop Protocol (RDP) is a Microsoft proprietary protocol that enables remote connections to other computers, typically over TCP port 3389.

How do I enable remote access in Windows 10?

Windows 10: Allow Access to Use Remote DesktopClick the Start menu from your desktop, and then click Control Panel.Click System and Security once the Control Panel opens.Click Allow remote access, located under the System tab.Click Select Users, located in the Remote Desktop section of the Remote tab.More items...•

How to remotely help someone on Windows 10?

Just click the Start button and directly type “ remote assistance “. The search box will show up and deliver the results. Click the option Invite someone to connect to your PC and help you, or offer to help someone ” to launch Windows Remote Assistance.

How to access remote support?

If you need to provide remote technical support to your customers frequently, it’s a good idea to create a desktop shortcut to start Windows Remote Assistance. Follow these steps: 1 Right-click an empty area on your desktop, and select New -> Shortcut from the context menu. 2 Type “ %windir%system32msra.exe ” into the location box, and click Next . 3 Give the shortcut a name, and click Finish .

How to enable remote assistance in Windows 10?

Here is a guide on how to use enable Remote Assistance Windows 10 registry: 1. Use Windows Search to search for registry editor and select the first result to open Registry Editor. 2. Go to the following path, or you can directly copy and paste the path to the address bar in Registry Editor: ...

What is remote assistance?

Windows Remote Assistance is a useful feature that allows you to make someone you trust to take over your PC to fix some issues remotely. If you want to use it, you need to enable it in advance. How to enable Remote Assistance on Windows? Here are three methods.

How to get to Properties on Windows 10?

Right-click on the This PC icon on your desktop and then select Properties.

Can helper see screen but can't control computer?

On the new pop-out interface, if you uncheck Allow this computer to be controlled remotely, the helper can see your screen but can’t control your computer. You can check or uncheck it according to your requirement. Click OK twice to save the change.

Is remote assistance good?

Remote Assistance is a good and useful feature on your Windows computer. You need to enable Remote Assistance if you want to use it to fix an issue remotely or do other things. In this post, MiniTool Software will show you how to turn on Windows Remote Assistance using 3 different methods. Windows Remote Assistance is a useful feature ...

What is remote assistance?

Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.

How to get help on a PC?

To get help: In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else. Select Invite someone you trust to help you . Do one of the following: If you've never used Easy Connect, select Use Easy Connect . If you've used Easy Connect before, select your ...

How to give help to someone on PC?

To give help if someone has requested it: Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else. Select Help someone who has invited you. Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect.

How to use Easy Connect?

Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. To help someone not on the list, tap or click Help someone new. Follow the instructions.

Can Quick Assist be used for remote assistance?

You can also use Quick Assist to give and receive remote assistance.

How to enable remote assistance?

In order to enable Remote Assistance, double-click the DWORD entry fAllowToGetHelp in the right pane, and set its value data to 1. If you want to disable Remote Assistance, just change it to 0.

Where is Remote Settings on Windows 10?

On the left side of the System window, click Remote settings .

Can helpers see my screen?

If you clear the “ Allow this computer to be controlled remotely ” checkbox, the helpers can see your screen, but not take control of your PC.

How to find remote assistance on Windows 10?

You can still find it by opening the Start menu, searching for “Remote Assistance”, and clicking the “Invite someone to connect to your PC and help you, or offer to help someone” option.

How to get Quick Assist on Windows 10?

They’ll need to open the Start menu, type “Quick Assist” into the search box, and launch the Quick Assist application that appears. Or, they can navigate to Start > Windows Accessories > Quick Assist.

How to get Quick Assist?

They’ll need to open the Start menu, type “Quick Assist” into the search box, and launch the Quick Assist application that appears. Or, they can navigate to Start > Windows Accessories > Quick Assist. They’ll then need to click “Get Assistance” in the Quick Assist window that appears. Advertisement.

What is remote reboot?

The “remote reboot” option is designed to reboot the remote computer and immediately resume the Quick Assist session without any further input. This may not always work properly, however. Be prepared to talk the other person through signing back into their PC and re-initiating the Quick Assist session if there’s problem and this doesn’t happen automatically.

What to do if remote assistance is disabled?

If Remote Assistance invitations have been disabled on your PC, you’ll see an error message. Just click “Repair” and the troubleshooting tool will offer to enable Remote Assistance for you.

How long does it take for a Quick Assist to connect?

The connection will now be established. According to the Quick Assist dialog, it may take a few minutes before the devices connect, so you may have to be patient.

Can you remotely connect to Windows 10?

Note that both features require the other person help initiate the connection. You can’t just remotely connect whenever you want—your family member or friend must be sitting ...

What window does the person giving assistance have?

The person giving assistance will now have a window open that shows the other person's desktop.

How to open Task Manager on another PC?

To open the Task Manager on the other PC, click the Task Manager button. To pause or stop the connection, click the Pause or Stop button. The connection can be resumed by hitting the Play button in the same spot.

Can Quick Assist be used on Windows 10?

You can use Quick Assist in Windows 10 to remotely help someone with a PC problem.

Introduction

In this article, we are explaining how to use a Remote Assistance Connection in Windows 8. With the help of Remote Assistance, we can connect one or more computers to provide assistance when someone is having trouble using his computer or vice versa. Windows 8 allows users to connect a computer to another computer.

Summary

In this article, we learned about Use Remote Assistance Connection in Windows 8.

How to open the Run box in Windows 10?

Hold the Windows Key, then press “ R ” to bring up the Run box.

How to send an invite to control computer?

Send Invite to Control Computer 1 Hold the Windows Key, then press “ R ” to bring up the Run box. 2 Type “ msra “, then press “ Enter “ 3 Select “ Invite someone you trust to help you “. 4 You may be able to select “ Use e-mail to send an invitation ” if your default email client is setup properly. This option will automatically start an email message and add the attachment you need. All you’ll have to do is type in the email address to the person you’re sending it to and send it. In most cases, you’ll have to choose “ Save this invitation as a file ” and proceed with the next step. 5 Choose a place to save the invitation file. I like to place it where I can find it on my Desktop. Choose a location, then select “ Save “. 6 A window will open with a password. Keep this window open, otherwise the session will end. 7 Compose a new email message using whatever email service you use. Provide the password you were provided and attach the invitation file to the message. Send it off to the person you want to connect to your computer.

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