cant remote access windows 10 computer

How to Solve Windows 10 Remote Desktop Not Working Issues

• 1. Is Your Remote Desktop Enabled I know, you must have already checked that when you got the error. ...
• 2. Check Firewall Settings Next, check if Remote Desktop is enabled in the Windows Defender Firewall. ...
• 3. Check the Windows Registry ...
• 4. Is It a DNS Issue? ...
• 5. Check the RDP Services’ Status ...
• 6. IPv4 or IPv6?

Full Answer

Why is my Remote Desktop not working in Windows 10?

Remote Desktop Not Working in Windows 10

1. Change Firewall Settings. The most common reason for Remote Desktop (RDP) not working in Windows 10 is due to RDP being blocked by Windows Defender Firewall.
2. Allow Remote Connections to Computer. Your computer needs to Allow Remote Connections in order to use the Remote Desktop Protocol (RDP). ...
3. Delete Credentials from Remote Desktop. ...
4. Disable IPv6. ...

More items...

How to solve Windows 10 remote desktop not working issues?

• Open the Control Panel by entering Control at the Windows Run prompt
• Click System and Security
• Click Windows Defender Firewall
• Click Allow an App or Feature Through Windows Defender Firewall
• Select the Remote Desktop option
• Click OK

Why is my Remote Desktop not connecting?

The following are three reasons:

• Remote access to the server is not enabled.
• The remote computer is turned off.
• The remote computer is not available on the network.

How to fix Windows key not working on Windows 10?

What causes the Windows key not working issue?

• Prerequisite: Turn on the on-screen keyboard. ...
• Method 1: Turn off the Filter Keys feature. ...
• Method 2: Use a PowerShell command to restore the Windows key functionality. ...
• Method 3: Make adjustments to your Registry. ...
• Method 4: Disable Game Mode in Windows. ...
• Method 5: Create a new user account. ...
• Method 6: Perform a System File Checker scan. ...

More items...

Why can't i remote access my computer?

Check if your firewall is blocking the RDP connection and add it to the whitelist if required. Check if your account has sufficient permission to start the connection from the source computer. You have an incorrect configuration of listening ports, corrupt RDC credentials, or some network-related issues.

How do I enable remote access in Windows 10?

Set up the PC you want to connect to so it allows remote connections:Make sure you have Windows 10 Pro. ... When you're ready, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop.Make note of the name of this PC under How to connect to this PC.

Why is my Microsoft Remote Desktop not working?

Go to Settings, then Accounts, and then select the link to manage your account. Remove saved RDP credentials. If you enabled the option to save your credentials, another way to troubleshoot problems is to remove them and start fresh. To do this, open RDP and make sure the remote PC is listed in the Computer field.

How do I fix remote computer not responding?

Enable the Remote Desktop Connection Port in Windows Firewall On the Remote ComputerClick "Start" followed by "Control Panel."Type "Firewall" in the search field in the upper-right corner of the window. ... Click "Allow a program or feature through Windows Firewall" from the left side of the window.More items...

How do I allow remote access to my computer?

Right-click on "Computer" and select "Properties". Select "Remote Settings". Select the radio button for "Allow remote connections to this computer". The default for which users can connect to this computer (in addition to the Remote Access Server) is the computer owner or administrator.

How do I force remote access?

If you like using the Control Panel, you can enable RDP using the following steps.Open Control Panel > click on System and Security.On System and Security Screen, click on Allow Remote Access option.On the next screen, select Allow Remote connections to this computer option.More items...

How do I reset Remote Desktop Connection?

FIX: Reset Remote Desktop Client to resolve connection issue PrintOnce you have the script on your desktop, right-click the ResetRDP file and select "Run as Administrator"If you are presented with a warning about the file, click More Info, then Run Anyway, then Yes to allow.More items...•

How to Enable Remote Desktop

The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was a...

Should I Enable Remote Desktop?

If you only want to access your PC when you are physically sitting in front of it, you don't need to enable Remote Desktop. Enabling Remote Desktop...

Why Allow Connections only With Network Level Authentication?

If you want to restrict who can access your PC, choose to allow access only with Network Level Authentication (NLA). When you enable this option, u...

How to allow remote access to Windows 10?

Step 1: Press the Win key and the I key at the same time to open Settings. Step 2: Click Update & Security and then go to the For developers section. Step 3: Find Change settings to allow remote connections to this computer in the right panel and then click Show settings next to it.

How to Fix the Windows 10 Remote Desktop Not Working Error?

After you have known the causes of the Windows 10 Remote Desktop not working error, you maybe wonder how to fix the error. Then keep reading, and you can find several useful methods.

How to remove credentials from remote desktop?

Step 1: Type Remote Desktop connection in the search box and click the best match one. Step 2: Type in the remote computer’s IP address. If there are any credentials saved for this specific computer, you will be given the option to either edit or delete. Step 3: Click delete to remove the credentials.

Why is my remote desktop not working?

When your Remote Desktop credentials are not matching , then the Windows 10 Remote Desktop not working error will occur if you try to connect to another remote computer. Therefore, you should try to reset your Remote Desktop credentials.

How to run a command as administrator?

Here is the tutorial: Step 1: Type cmd in the search box and then right-click Command Prompt to choose Run as administrator. Click Yes. Step 2: Type cd C:/Windows/System32/Drivers/etc in the Command Prompt window and then press the Enter key.

How to remotely connect to Windows 10?

Windows 10 Fall Creator Update (1709) or later 1 On the device you want to connect to, select Start and then click the Settings icon on the left. 2 Select the System group followed by the Remote Desktop item. 3 Use the slider to enable Remote Desktop. 4 It is also recommended to keep the PC awake and discoverable to facilitate connections. Click Show settings to enable. 5 As needed, add users who can connect remotely by clicking Select users that can remotely access this PC .#N#Members of the Administrators group automatically have access. 6 Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.

How to allow remote access to PC?

The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was added in the Windows 10 Fall Creators update (1709), a separate downloadable app is also available that provides similar functionality for earlier versions of Windows. You can also use the legacy way of enabling Remote Desktop, however this method provides less functionality and validation.

How to connect to a remote computer?

To connect to a remote PC, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. Before you start a connection, it's a good idea to look up the name of the computer you're connecting to and to make sure Remote Desktop connections are allowed through its firewall.

Should I enable Remote Desktop?

If you only want to access your PC when you are physically using it, you don't need to enable Remote Desktop. Enabling Remote Desktop opens a port on your PC that is visible to your local network. You should only enable Remote Desktop in trusted networks, such as your home. You also don't want to enable Remote Desktop on any PC where access is tightly controlled.

How to remotely access a PC?

Type remote settings in the Start Menu. That will display an Allow remote access to your computer card on your PC. Click on it to open the System Properties.

How to check if remote desktop is enabled?

Check Firewall Settings. Next, check if Remote Desktop is enabled in the Windows Defender Firewall. To do so, type firewall in the Start menu. Now, select the Windows Defender Firewall option and tap on the ‘Allow an app or feature’ option on the right panel. That will show you all the apps and features currently on your system.

What is RDP in Windows 10?

The Remote Desktop Protocol or RDP is a key feature in Windows 10 Pro. With that enabled, you can connect to computers on the network, either to troubleshoot issues or to work from that computer/server.

How to open registry?

To open the Registry, type regedit on the Start menu and the Registry tool will show up almost immediately. Tap on it and click OK on the confirmation pop-up.

What is the best place to check if all the keys and values related to remote desktop have their values set accordingly?

The Windows Registry is a good place to check if all the keys and values related to Remote desktop have their values set accordingly. However, proceed with caution with the Windows Registry contains since it contains all the configurations used by your Windows PC.

How to check if my computer has TCP/IPv6?

Select it and right-click on an adapter of your choice . Now, select Properties. Here, you’ll see a long checklist. All you need to do is look for the Internet Protocol Version 6 (TCP/IPv6) option and once you locate it, uncheck and save the settings.

Can remote desktop stop working?

But it can stop functioning abruptly at times and leave users like us in a fix. So, if you are facing connection issues with Windows Remote Desktop, here are a few solutions that might work in your favor.

Check that the Computer is on and Connected to the Network

The first step to fix this error is to perform some physical inspections.

Check that Remote Desktop is Enabled

The next step to to try to fix “remote desktop can’t connect to the remote computer” is to check whether Remote Desktop is enabled.

Restart Computer

Most Windows errors may be resolved by simply restarting your computer. So, before you proceed to the next step, restart your computer.

Check Windows Defender Firewall

If “remote desktop can’t connect to the remote computer” is still not resolved, it is likely that Windows Defender Firewall is blocking the RDP port.

Run Malware Removal Tool

If your computer is infected by a malware, it may lead to unexpected behaviors.

What to do if remote desktop options are not available?

If the remote desktop options are not available, see Check whether a Group Policy Object is blocking RDP.

How to connect to a remote computer?

To connect to a remote computer, select File, and then select Connect Network Registry. In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then select OK.

What to do if RDP certificate has not been recreated?

If the RDP self-signed certificate has not been recreated, check the permissions of the MachineKeys folder.

How to check RDP status?

To check and change the status of the RDP protocol on a remote computer, use a network registry connection: First, go to the Start menu, then select Run. In the text box that appears, enter regedt32. In the Registry Editor, select File, then select Connect Network Registry. In the Select Computer dialog box, enter the name of the remote computer, ...

Is the remote computer reachable?

Connecting to <computer IP>: The remote computer is reachable.

Can you use another port for remote desktop?

You can operate Remote Desktop services using another port. However, we don't recommend you do this. This article doesn't cover how to troubleshoot that type of configuration.