Remote-access Guide

cant remote access with work computer

by Eloisa Watsica Published 3 years ago Updated 2 years ago
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A possible cause of the “remote desktop can’t connect to the remote computer” error can be incorrect Group Policy settings. Open the Run window (Windows key + R) and type gpedit.msc. Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.

Top reasons for 'remote desktop can't connect to the remote computer' error
  • Windows update. ...
  • Antivirus. ...
  • Public network profile. ...
  • Change your firewall settings. ...
  • Check your permissions. ...
  • Allow remote desktop connections. ...
  • Reset your credentials. ...
  • Verify the status of RDP services.
Oct 1, 2020

Full Answer

How do I connect to my computer at work using remote desktop?

Access the Remote Desktop on your home computer. You must now access the Remote Desktop on your home to computer to connect to your computer at work. If you are a Windows use, go to Start→Accessories→Communications→Remote Desktop. Once you have reached the Remote Desktop, type in the name of your work computer then press "Connect."

Why can’t I connect to a remote computer?

Remote Desktop Connection (RDC) is the technology that allows your computer to connect to a remote computer over the Internet. You won’t be able to connect if this functionality is blocked. To check if this is blocked, and to allow in case of blocked connections, Go to the Start menu and type “Allow Remote Desktop Connections.”

How to fix remote desktop not working on Windows?

Type Remote Desktop Connection in the Windows search bar and open the client. Click the drop-down for Computer and choose your remote PC. Click on the Delete link under the User name section and click Yes to confirm the action. Once the credentials are reset, relaunch the Remote Desktop Connection client and try to connect again. 5.

How do I check if a computer is accepting remote desktop requests?

To check a computer is accepting remote desktop requests from other network computers, do the following: Right-click “This PC” > “Properties.” Select “Remote Settings” from the System window. Go to the “Remote” tab in “System Properties,” select “Allow remote connections to this computer.”

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Why can't i remote access my computer?

Check if your firewall is blocking the RDP connection and add it to the whitelist if required. Check if your account has sufficient permission to start the connection from the source computer. You have an incorrect configuration of listening ports, corrupt RDC credentials, or some network-related issues.

Can you remote into a work computer?

Enable Remote Desktop on your work computer. Remote Desktop allows other computers to connect to your work computer. For Windows users, click on Start→Control Panel→ System→Remote Desktop. Check the box that says "Allow users to connect remotely to this computer." Write down the full name of your work computer.

How do you solve Remote Desktop can't connect to the remote computer for one of these reasons?

Restart the Remote Desktop Services service on the affected machine. This can also be done remotely, open the Services Console on another server and right-click Services (Local), then select Connect to another computer, enter the name of the affected server, and click OK. RDP must work as expected.

Can I remotely turn on work computer from home?

Wake-on-LAN allows you to turn your computer on using its network connection, so you can start it up from anywhere in the house with the tap of a button. For example, I often use Chrome Remote Desktop to access my workstation upstairs.

Can I remote into my work laptop?

Remotely connect to your work PC Remote Desktop Connection (RDC) is a Microsoft technology that allows one computer (say, your work laptop that you've brought home) to connect over a network or the internet to a PC at your workplace.

How do I connect to my work computer from home with VPN?

Whether it's for work or personal use, you can connect to a virtual private network (VPN) on your Windows PC....Connect to a VPNIn Settings, select Network & internet > VPN.Next to the VPN connection you want to use, select Connect.If you're prompted, enter your username and password or other sign-in info.

How do I enable Remote Desktop Connection?

Right-click on "Computer" and select "Properties". Select "Remote Settings". Select the radio button for "Allow remote connections to this computer".

Can't connect to the remote PC because the Remote Desktop Gateway server is temporarily unavailable?

The Remote Desktop Gateway server is temporarily unavailable error can be because your server name defaults to a local computer name. The computer trying to connect must be able to resolve the public name of the RDG server. This may not be the hostname of the server.

How do I reset Remote Desktop settings?

This process will enable Remote Desktop service in the VM, and create a firewall rule for the default RDP port 3389.Select your Windows VM and then select Reset password under Help. The Reset password window is displayed.Select Reset configuration only and then select Update.Try connecting to your VM again.

How can I connect to my work network from home?

The best solution that will allow organizations to access files remotely is to set-up a virtual private network (VPN). A VPN provides a cable-like connection via the Internet between a remote PC and your office's server.

Can I connect to my work network from home?

An office VPN will allow you and your employees to connect to the office servers remotely as if you are working from the office! The benefits of using a VPN to connect to your work network from home are endless and you must consider using one for your business if you take cybersecurity seriously.

How do I access my office PC from home?

Launch the Start Menu, then navigate to Accessories\Remote Desktop Connection. You'll then need to type in the name of your office computer. Select Show Options from the lower right hand corner. Select the Advanced tab, then in the Connect from anywhere section click the Settings button.

How do I access my work computer from home Windows 10?

Use Remote Desktop to connect to the PC you set up: On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.

How do I access work files from home?

5 Ways to Access Your Business Files RemotelyVirtual Private Networks (VPNs) Many business professionals who are mobile use Virtual Private Networks to access their work files and exchange information in a secure environment. ... Desktop Apps. ... Cloud Computing and Online Backup. ... Syncing Apps. ... Google.

How Do I Reinstall RDP?

To reinstall remote desktop Windows 10, do the following:1. Select “Start” then right-click “Computer” > “Properties.”2. Select the “Remote Desktop...

How Do I Enable a Remote Desktop Connection?

To grant permission to the accounts that need to connect remotely, do the following:1. Select “Start” > “Control Panel.”2. Select “System and Secur...

How Do I Reset Remote Desktop Connection?

To initiate a remote desktop restart, do the following:1. Open a command prompt.2. Type: shutdown /r /t 0.3. Hit enter.

How Do I Fix a Remote Desktop Connection Error?

Below outline two common route causes for RDP connection errors. The steps in solving them may vary slightly depending on your operating system.Pro...

Why Is Remote Desktop Connection Not Working?

There could be several different reasons why a remote desktop connection doesn’t work. When error messages aren’t provided, it’s a matter of troubl...

How Do I Change a Remote Desktop Connection?

To change a remote desktop connection from Windows 10, do the following:1. From the Start menu > “All Programs” > “Accessories.”2. Select “Remote D...

How to fix remote desktop connection issues?

Another workaround to fix Remote Desktop connection-related issues is to tweak the Registry Editor to add the RDGClientTransport key. It will force the Remote Desktop Protocol to use RPC/HTTP connection instead of HTTP/UDP.

Why add remote PC address to hosts file?

Manually adding the Remote PC address to the hosts file can help you resolve any issues that may occur because of domain name resolution. Here’s how to do it.

What port is used for RDP?

RDP uses 3389 as the default listen port. Similar to the RDP status, you can also configure the listening port using the Registry Editor. Here’s how to do it.

How to check network status?

Go to Network and Internet. In the Status tab, check your network status.

Does Windows 10 Pro have remote desktop?

The host computer must have Remote Desktop enabled. This feature is only available on Windows 10 Pro and above versions.

Check that the Computer is on and Connected to the Network

The first step to fix this error is to perform some physical inspections.

Check that Remote Desktop is Enabled

The next step to to try to fix “remote desktop can’t connect to the remote computer” is to check whether Remote Desktop is enabled.

Restart Computer

Most Windows errors may be resolved by simply restarting your computer. So, before you proceed to the next step, restart your computer.

Check Windows Defender Firewall

If “remote desktop can’t connect to the remote computer” is still not resolved, it is likely that Windows Defender Firewall is blocking the RDP port.

Run Malware Removal Tool

If your computer is infected by a malware, it may lead to unexpected behaviors.

What to do if remote PC can't be found?

If you receive “The remote PC can’t be found” error message then ensure you have entered the correct PC name for the remote PC, or you try entering its IP address.

How to Fix Remote Desktop Connection Not Working on Windows 10?

Check that the Windows Defender Firewall service allows remote desktop traffic:

Why is remote desktop connection unsuccessful?

A remote desktop connection can be unsuccessful when there are no communication paths. You can try to connect from a client that’s been successful in the past to figure out whether the cause is the network, Windows server, or an individual client.

How to check if a computer is accepting remote desktop requests?

To check a computer is accepting remote desktop requests from other network computers, do the following: Right-click “This PC” > “Properties.”. Select “Remote Settings” from the System window. Go to the “Remote” tab in “System Properties,” select “Allow remote connections to this computer.”.

How to connect to a remote computer?

To connect to a remote computer, select File, and then select Connect Network Registry. In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then select OK.

What to do if remote desktop options are not available?

If the remote desktop options are not available, see Check whether a Group Policy Object is blocking RDP.

What to do if RDP certificate has not been recreated?

If the RDP self-signed certificate has not been recreated, check the permissions of the MachineKeys folder.

How to check RDP status?

To check and change the status of the RDP protocol on a remote computer, use a network registry connection: First, go to the Start menu, then select Run. In the text box that appears, enter regedt32. In the Registry Editor, select File, then select Connect Network Registry. In the Select Computer dialog box, enter the name of the remote computer, ...

What port is RDP listening on?

On both the local (client) computer and the remote (target) computer, the RDP listener should be listening on port 3389. No other applications should be using this port.

What port is used to test if you can reach the affected computer?

Use the psping tool to test whether you can reach the affected computer by using port 3389.

Is the remote computer reachable?

Connecting to <computer IP>: The remote computer is reachable.

What does it mean when you connect to a remote desktop?

When you connect to your PC by using a Remote Desktop client, you're creating a peer-to-peer connection. This means you need direct access to the PC (some times called "the host"). If you need to connect to your PC from outside of the network your PC is running on, you need to enable that access. You have a couple of options: use port forwarding or set up a VPN.

What does it mean to connect to a PC from outside?

This means you need direct access to the PC (sometimes called "the host"). If you need to connect to your PC from outside of the network your PC is running on, you need to enable that access. You have a couple of options: use port forwarding or set up a VPN.

Can RD client access PC?

Instead, when you connect to the VPN, your RD client acts like it's part of the same network and be able to access your PC. There are a number of VPN services available - you can find and use whichever works best for you.

Why is remote desktop not working?

There are several reasons for the remote desktop connection is not working message appears. The firewall restricts access to the server via RDP if the Windows server gets bombarded with the request to the RDP port. This is the most common cause for the error message to appear.

What is remote desktop?

A remote desktop feature lets you easily connect to a computer located at another location. It helps the user to access the computer and interact with it as if they are locally situated. Business organizations team up by connecting via computer. remote desktop helps to connect them without any difficulties, even if they locate at different ...

What does RDP allow do?

By adding an RDP allow rule to the firewall enables only specific IPs to connect to the server via RDP. Follow the steps mentioned below to get the RDP connection working. You could add the RDP that allows the rule to the Server firewall if an attack is confirmed.

How to set up inbound rules in Windows 10?

Go to the control panel and select windows firewall option ->advanced settings ->inbound rules.

What happens if you don't have remote access to your computer?

If your company does not grant you access, or if the network is not set up for remote access, you will not be able to access your work computer from home.

How to connect to my work computer remotely?

If you are a Windows use, go to Start→Accessories→Communications→Remote Desktop. Once you have reached the Remote Desktop, type in the name of your work computer then press "Connect." You should now be connected to your work computer and able to work from home.

How to access my work computer from home?

To access your work computer from home, try downloading Chrome Remote Desktop on both your home and work computer. Then, you'll be able to access your work computer from your home computer and vice versa. However, depending on your job, you may need permission from a supervisor to access your work computer from home. Also, if you have an IT department at work, you may want to call them and ask them to set up a VPN on your work computer instead. To learn how to set up a VPN so you can access your work computer from home, keep reading!

How to share Chrome Remote Desktop with someone?

You can share your computer with a coworker or friend if the Chrome Remote Desktop app is installed on his or her computer. Open the app on your computer, click the "Remote Assistance" box, and click the "Share" button. You will receive a unique access code that you can share with the other person. Once the other person enters the code, he or she is able to see your computer screen. The access code can only be used for one sharing session.

How to remotely access my computer?

Create a Google Account if you do not already have one. Open a new tab in Google Chrome, click "Apps" under the Chrome search bar, and open the Chrome Remote Desktop app. In the "My Computers" box, click "Get Started," and then click "enable remote connections.".

How to open VPN on PC?

On a PC, Go to Start→Programs, and then find the name of the VPN software you installed. Double click the VPN client to open. You may be prompted to enter your username and password.

How to install VPN on home computer?

Download the VPN client software to your home computer. Load the VPN client software to your home computer just as you did to your work computer. The installation process is usually self-guided. Make sure you follow the directions.

How to allow remote access to a computer?

Allow users to connect remotely to this computer. Click on Start - Control Panel - System - Remote. Check the check box: "Allow users to connect remotely to this computer".

How to connect to a remote desktop?

(Some systems my have the Remote Desktop Connection directly inside the Accessories menu.) Type the computer name that you want to connect to in the Computer: text box. Click on Connect button.

What is a remote computer?

A computer running Windows XP Professional, Vista or Windows 7 ("remote" computer) with a connection to a Local Area Network or the Internet. A second computer ("home" computer) with access to the Local Area Network via network connection, modem, or Virtual Private Network (VPN) connection.

How to connect to a computer at work?

You can connect from your home to computer at work by following these steps: 1. While at work find out your computer name: A computer name identifies your computer on the network.Each computer on the network must have a unique name. If two computers have the same name, it creates a conflict for network communications.

How to unlock remote desktop when you are away?

When you come back to your computer at work, you can unlock it by typing CTRL+ALT+DEL.

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