Remote-access Guide

capital health remote access

by Adriel Schmidt Published 2 years ago Updated 2 years ago
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How do I get remote access to shared health?

Remote Access. For all service inquiries or access requests please contact the Shared Health Service Desk through email ( servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698. Use of applications and systems through this site is limited to users who have been authorized by Shared Health.

How do I get help with remote access to patient records?

Access the Picture Archival Communication System (PACS) for fast access to patient medical records, images and test results The experienced team at the Reston Hospital IT Help Desk is available seven days a week for training, troubleshooting and help with remote access. Call the Help Desk for assistance at (703) 481-2810 (press option 2)

Who is the new primary care doctor at Capital Health Plan?

Capital Health Plan (CHP) proudly welcomes two primary care physicians to its family of medical professionals: Dr. Angela M. Bradford and Dr. Simon J. Lopez. With the addition of these...

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Find a Doctor

Search our network of 450+ physicians and providers, with exclusive access to the Physician Group of Capital Health Plan.

Find a Facility

Search our directory of hospitals, clinics, outpatient care centers, and other specialized health facilities for members.

Find a Pharmacy

Search our nationwide pharmacy network to find convenient locations to fill a prescription, even when you’re on the road.

Latest News

As a local health plan loyal to the Big Bend area, Capital Health Plan (CHP) enjoys a strong connection with the community. With our upcoming support for Tallahassee-Leon County’s Family...

What is the number to call for shared health?

If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

How to contact Citrix Gateway?

If you continue to experience connectivity issues after upgrading Citrix Gateway, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

What are the variables that can slow or degrade your remote access experience?

While the service is very robust, there are variables that can slow or degrade your Remote Access experience, such as: Your internet connection speed. The use of additional bandwidth consuming devices or services, such as Netflix, Spotify, video streaming and gaming on your local network. Connecting over WIFI or hotspot.

What is the number to contact shared health service?

ISP Networks that are in development or are disrupted. If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

What is the hCare portal?

When you join the professional staff at Reston Hospital Center, you can use the hCare Portal to retrieve comprehensive patient information both onsite at Reston Hospital and remotely through downloadable applications for desktops, laptops, tablets and smartphones.

How to contact Reston Hospital?

Call the Help Desk for assistance at (703) 481-2810 (press option 2) After hours, call Reston Hospital at (703) 689-9000 to page the Help Desk.

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