Remote-access Guide

capital support remote access

by Karlie Schumm Published 3 years ago Updated 2 years ago
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What is Capital Connect and how do I access it?

It allows you to access reports and images faster, on any device, any time. To set up access to Capital Connect, simply register below and you will receive your username and password for direct login to the online portal.

What is remote support and how does it work?

Remote Support enables help desk teams to quickly and securely access and fix any remote device anywhere, on any platform, with a single solution. Support everything - computers, mobile devices, hardware, and peripherals - with one, secure tool.

How do remote assistance sessions work?

Remote assistance sessions take place over a secure network, which you can start and terminate at any time. To maintain security, remote sessions require a session key, which your BS&A Software Support Representative will provide when you contact us via phone, email, or messaging in the platform.

How do I initiate a remote support session with Sage support?

A remote support session will be initiated from this page with the assistance of your Sage technician. Enter your remote support code provided by your Sage technician in the text box and click the ‘ Connect to technician ’ button. For more product support please visit our support resources page.

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How much does RDP cost?

In our reviews, we found that remote desktop software averages $20 to $30 per month for a single user and access to two to five computers. Enterprise-level plans that allow access to unlimited devices typically cost $500 per year. Some companies also offer self-hosted software for a one-time payment of nearly $1,000.

What programs allow remote?

TeamViewer TeamViewer is a powerful remote access program that enables remote access to and from computers, mobile devices, network machines, and more.

What is remote support service?

Remote support leverages remote access (or remote desktop) software to give the technician instant access to the remote device from anywhere, at any time. This means that they can provide remote assistance without having to travel to the device.

What is Dameware remote support?

SolarWinds® Dameware® Remote Support (DRS) offers the flexibility you need to support personal and company devices. The tool makes it easier to remotely connect to Windows, macOS X, and Linux devices over the internet or inside the LAN, so you can help end users wherever they are located.

What is the best way to remotely access a computer?

How to use Remote DesktopSet up the PC you want to connect to so it allows remote connections: Make sure you have Windows 11 Pro. ... Use Remote Desktop to connect to the PC you set up: On your local Windows PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection.

How do I access remote system?

Access a computer remotelyOn your Android phone or tablet, open the Chrome Remote Desktop app. . ... Tap the computer you want to access from the list. If a computer is dimmed, it's offline or unavailable.You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.

What is the difference between remote access and remote support?

While remote access is the ability to connect to a remote device, remote support is the action of providing technical support once a remote access connection is established for the specific purpose of troubleshooting and solving technical issues.

How does remote access services work?

Remote access simply works by linking the remote user to the host computer over the internet. It does not require any additional hardware to do so. Instead, it requires remote access software to be downloaded and installed on both the local and remote computers.

What are three examples of remote access locations?

What Is Remote Access?Queens College.Harvard University Extension School.

Does Dameware use RDP?

Dameware Mini Remote Control (MRC) lets you to share desktops, chat with end-users, capture screenshots, and initiate remote connections via MRC, RDP, and VNC protocols. With built-in mobile app support, you can connect to remote computers from Android and iOS mobile devices and tablets without any additional cost.

Is Dameware a security risk?

Dameware features a very high level of security, meeting requirements set out by the U.S. Federal government. It is compliant with Federal Information Processing Standards (FIPS) 140-2, using the BSAFE Crypto-C Micro Edition cryptography module.

How much does Dameware cost?

Your business doesn't operate in a vacuum. Neither should you.TechniciansEnd UsersPrice per License1Unlimited294 $2 - 3Unlimited283 $4 - 5Unlimited272 $6 - 9Unlimited261 $2 more rows

What is remote program?

Remote-control software is programming in a central or server computer that is used to control other computers (or their users) at a distance, either under the control of an administrator or at the request of the user.

Which of the following applications is used for remote control?

Answer: The main technology used in home remote controls is infrared (IR) light.

How can I remote desktop for free?

Top 10 Free Remote Desktop Software in 2022TeamViewer.AnyDesk.VNC Connect.ConnectWise Control.Splashtop Business Access.RemotePC.Goverlan Reach.Zoho Assist.More items...

Can you program any remote to any TV?

The good news is: yes, you can use a universal remote with any TV sold today. To replace your TV's remote, you could buy a device-specific remote from your TV manufacturer, but this could prove expensive and is actually unnecessary.

How to access patient reports?

There are a number of different ways you can conveniently access patient reports and images online: 1 Via InteleConnect EV (Capital Connect) our online portal 2 Via InteleViewer on desktop computer 3 Delivered to your practice management system via Healthlink

Can you fax a patient report?

Patient reports can also be faxed directly to your practice.

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

Can BS&A see PC?

Once the connection has been established, both you and the BS&A representative will have the ability to see and control the PC. We have found that many times calls can be concluded very quickly by using this feature because both parties can see what is happening and quickly resolve the problem by working together. The Bomgar application also allows for the transfer of files between both parties and can be very useful in sending you updated report files, program updates, etc.

Can you terminate a remote connection with BS&A?

We do not take these concerns lightly. You can terminate the remote connection at any time simply by closing the application . In addition, the remote session can only be started by going to our website and typing in a unique session key provided by a BS&A Support Technician. By using the Bomgar application for remote support, you ultimately have control over the entire session.

The Only Remote Support Tool You'll Need

Bomgar is still the most secure remote support software in the world, only now it's called BeyondTrust Remote Support. Remote Support enables help desk teams to quickly and securely access and fix any remote device anywhere, on any platform, with a single solution.

If You Don't Love Your Remote Support Tool... There's Hope!

For technical support teams within mid-to-large enterprise organizations, choosing the right remote support solution is pivotal to the productivity and security of your service desk. If you've got inadequate tools, well, nothing makes a hard job harder.

Remote Support Highlighted Features

Provide fast remote assistance to any desktop, server, or mobile device, with screen sharing and remote control - anytime, from anywhere

How to remotely connect to a computer?

The easy way to remotely connect with your home or work computer, or share your screen with others. Securely access your computer whenever you're away, using your phone, tablet, or another computer. Share your screen to collaborate in real-time, or connect with another computer to give or receive remote support. Access my computer. Share my screen.

What is Chrome Remote Desktop?

Whether you need to access your work computer from home, view a file from your home computer while traveling, or share your screen with friends or colleagues, Chrome Remote Desktop connects you to your devices using the latest web technologies.

What is TeamViewer remote access?

Flexible and scalable, the TeamViewer remote access and support platform is the foundation of our suite of software solutions, with countless use cases and prebuilt integrations with popular IT and business applications.

Can you see what is happening on a remote computer?

You can see at first glance what is happening on the remote computer.

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Capital Projects Fund Announces Additional Awards to States

  • On July 14, 2022, the Capital Projects Fund announced four additional awards to Kansas, Maine, Maryland, and Minnesota, totaling over $350 million to increase access to affordable, reliable high-speed internet to an estimated 84,000 homes and businesses. The state plans approved in this group of awards will support broadband infrastructure designed...
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Funding Objectives

  • The COVID-19 public health emergency revealed and continues to reinforce our understanding that communities without access to high-quality modern infrastructure, including broadband, face impediments to fully participating in aspects of daily life, such as remote work, telehealth, and distance learning. Treasury is launching the Capital Projects Fund to allow recipients to invest i…
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Key CPF Deadlines

  • Eligible states, territories, and freely associated states may now submit Grant Plans through the Treasury Submission Portal. Tribal governments are able to apply for their allocation of the Capital Projects Fund through the Treasury Submission Portal. Additional information about how to apply for Capital Projects Fund grant funding can be found in Section IIof the Capital Projects …
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Funding Amounts

  • Congress has allocated funding from the Capital Projects Fund to states, the District of Columbia, and Puerto Rico; territories and freely associated states; and Tribal governments and the State of Hawaii (for Native Hawaiian Programs). These allocations include:
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Eligible Projects

  • For a capital project to be an eligible use of Capital Projects Fund grant funds, it must meet all of the following criteria: 1. The capital project invests in capital assets designed to directly enable work, education, and health monitoring. 2. The capital project is designed to address a critical need that resulted from or was made apparent or exacerbated by the COVID-19 public health em…
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Recipient Compliance and Reporting

  • Capital Projects Fund recipients are required to meet certain compliance and reporting requirements. Recipient reporting requirements vary by eligible use and project type. More information about reporting requirements will be released in the coming weeks. 2022 CPF Compliance Supplement
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Program Updates

  • Fact Sheet (January 25, 2022) Statement on Purpose and Process (May 10, 2021) [Archive] How to Apply for CPF Funding (Winter 2021) The U.S. Department of the Treasury would like to recognize its partnership with the U.S. Department of Commerce, National Telecommunications and Information Administration (NTIA) in support of its work on the Capital Projects Fund.
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